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Bahasa Inggris Kelas Xi, Telephone Conversation, 2020-2021

This document provides expressions and examples for telephone conversations. It includes phrases for making contact, asking for information, connecting calls, leaving messages, and dealing with technical problems. It also provides two sample dialogs, one between coworkers and another leaving a message. The document aims to teach English vocabulary and expressions for common telephone situations.

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Naabila Aisy
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828 views15 pages

Bahasa Inggris Kelas Xi, Telephone Conversation, 2020-2021

This document provides expressions and examples for telephone conversations. It includes phrases for making contact, asking for information, connecting calls, leaving messages, and dealing with technical problems. It also provides two sample dialogs, one between coworkers and another leaving a message. The document aims to teach English vocabulary and expressions for common telephone situations.

Uploaded by

Naabila Aisy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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BAHASA INGGRIS

KELAS XI AKOM & XI TLM


BY : NUR HANDAYANI, S.Pd
EXPRESSIONS
ABOUT
TELEPHONE
CONVERSATION
MAKING CONTACT / A CALL
• Hello/ Good morning/ Good afternoon, …
• This is Kembara speaking.
• Could I speak to … , please ?
• Excuse me, I’d like to speak to ….
• I’m trying to contact ….
GIVING MORE INFORMATION
• I’m calling from Tokyo/Paris/Sydney ….
• I’m calling on behalf of …
• I was the person told to contact you.
TAKING A CALL
• Hello, Dina speaking.
• Yes, can I help you ?
• Oh, hi! It’s been a while! How are you ?
• Oh, sorry. He/she is not available at the
moment.
ASKING FOR A NAME/INFORMATION

• Who’s calling, please ?


• Who’s speaking ?
• Where are you calling from ?
• Are you sure you have the right
number/name?
ASKING THE CALLER TO WAIT
• Hold the line, please.
• Could you hold on ?
• Just a moment, please.
• I’ll connect you. Please wait a moment.
CONNECTING
• Thank you for holding.
• The line’s free now. I’ll put you through.
• I’ll connect you now.
• Wait a moment, please. I’m connecting you.
GIVING NEGATIVE INFORMATION
• I’m afraid the line engaged. Could you call
back later ?
• I’m afraid he’s in a meeting at the moment.
• I’m sorry. He’s out of the office today.
• I’m sorry. There’s nobody here by that name.
• Sorry. I think you’ve dialed the wrong number.
TELEPHONE PROBLEMS
• The line is very bad. Could you speak up,
please ?
• Could you repeat that please?
• I’m afraid I can’t hear you.
• Sorry. I didn’t catch that. Come again?
LEAVING/TAKING MESSAGES
• Can I take your message?
• Would you like to leave a message ?
Contoh Dialog 1
Dina is calling her friend. Robin at the other room, in
the some Office
Dina : Hello, is that Robin?
Robin : Yes, who’s speaking?
Dina : Dina. Can you help me?
Robin : Yes, certainly
Dina : I don’t find the receipt you gave me yesterday
Robin : I’ll come to you in a minute
Contoh Dialog 2
Someone to see Mr. Lubis, the general manager
Caller : Hello, May I speak to Mr. Lubis? Secretary :
Who’s calling please?
Caller : Andy Wibowo, is he in, please? Secretary :
He isn’t in the office, sir. Would you like to leave a
message?
Caller : No, thanks
Secretary : Would you call back later?
Caller : Yes, I will
Sometimes, there may not be anyone to answer
the telephone and you will need to leave a
message. Make sure that the person who should
receive your message has all the most important
information he/she needs. Your name, The time,
the reason for calling, and your telephone
number.
THANK YOU

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