Scribd
Upload
270 views27 pages

Business English For Meetings: Unit 1

Here is the email with the blanks filled in: To: [email protected] From: [email protected] Subject: Arrangements for meeting with sales team Hi Anna, I’ve just arranged a meeting with Ian Sweeney in sales for Monday at 2 p.m. Can you take care of the preparation, please? Could you book a meeting room and email Ian and me the room number? Also, can you circulate the agenda to Ian and the consultants? And we’ll need AV, can you reserve a projector and speakers for us? Don’t forget to order some coffee and biscuits. Finally, can you

Uploaded by

Lorena Franco
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
270 views27 pages

Business English For Meetings: Unit 1

Here is the email with the blanks filled in: To: [email protected] From: [email protected] Subject: Arrangements for meeting with sales team Hi Anna, I’ve just arranged a meeting with Ian Sweeney in sales for Monday at 2 p.m. Can you take care of the preparation, please? Could you book a meeting room and email Ian and me the room number? Also, can you circulate the agenda to Ian and the consultants? And we’ll need AV, can you reserve a projector and speakers for us? Don’t forget to order some coffee and biscuits. Finally, can you

Uploaded by

Lorena Franco
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 27

Business English for Meetings

unit 1
Could we meet next week?
Unit 1
1. E
2. brainstorming progress 6. shareholder
C
3. kick-off meeting
5. board
D 4. team A
F
a.People who work in the same department have this type
of meeting regularly.
b.This is a meeting of a company’s most senior managers.
c. If you need new ideas, you have this type of meeting.
d.This is a meeting for a company’s investors.
e.At this type of meeting, you talk about what has been
accomplished on a project.
f. This type of meeting is held at the beginning of a project.
Which sentence can be used?
1. To arrange a meeting?
2. To discuss the length of a meeting?
3. To arrange the time of a meeting?
4. To say that a suggested time for a meeting is not
convenient?
5. To confirm the time of a meeting?
Sentence scrambles
Look at the words and put them in the
correct order to make a sentence.
fine
would
Yes,

that
be
like
to
you
when
meet
would
40 Seconds
at
Thursday
how
11:30
about
morning
40 Seconds
would
for
be
next Tuesday
you
how
40 Seconds
to
forward
you
I look
then
meeting
40 Seconds
Asking for a meeting
• Could we schedule a time to meet next week?
• I’d like to schedule a meeting as soon as possible.
• Can we meet and go over this together?
• Perhaps we could meet and go over the details in
person?
Suggesting a meeting time

• How about Monday at nine?


• How about sometime after lunch?
• Could we meet next week?
• Can I suggest 7:30 on Thursday evening?
• Would half past five suit you?
Saying that you aren’t able to attend

• Sorry, I can’t make it then.


• I’m afraid I have another appointment then.
• I’m a bit tied up then. How about another time?
Saying that you can attend

• Sounds good.
• Yes, that works for me.
• Yes, that would be fine.
• Certainly, I look forward to meeting with
you.
Confirming the day and time

• See you on Monday at seven.


• So, I look forward to seeing you on
Tuesday at four.
Informal

• It was nice to speak to you today.


• Thanks for agreeing to meet with me later
on.
• Just to confirm the date and time of our
meeting:
• Give me a call if you have any questions
before the meeting.
• -From Dr. Grayson
Formal / informal

• It was a pleasure to • It was nice to speak to


speak with you today. you today.
• I’d like to take this • Thanks for agreeing
opportunity to thank to meet with me.
you for agreeing to
meet with me.
Formal / informal

• I would like to • Just to confirm the


confirm the date and date and time of our
time of our meeting: meeting:
• Should you have any • Give me a call if you
questions in advance have any questions
of our meeting, please before the meeting.
do not hesitate to get
in touch with me.
Formal / informal

• I very much look • Looking forward to


forward to meeting seeing you then.
you.
• Regards
• Yours sincerely
Email Etiquette-Top 10

• Professionalism counts!
• Title in the subject line
• ‘Need to know’ rule
• Keep it to brief
• Content should be clean
• Use spell check
• Be careful not to ‘Reply to All’
• Avoid courtesy messages
• Don’t clog the system
• Talking to people is still okay!
Four Seasons Email Use Guidelines

Addressing
• Ensure your hotel name is on the email letterhead
• When an email is addressed to several people – assume the
message is written to the people in the “To:” field.
• “CC” field is only for people’s information
• “BCC” is not to be used unless absolutely necessary as it does
not build trust.
Replying

• Determine if an email requires a response before replying


to it
• Make sure to include the original message on a reply or
forward if you have added recipients
• When using ‘Reply with History’ or ‘Forward’ remove
attachments and logos which are no longer needed
Attachments

• Type text messages directly into an email


• Text attachments should be limited to contracts or other
specialized documents
• This will ensure that the recipient can read your message
easily
• They may not have the program or ability to read your
attachment
E-mail Guidelines
Use the following plain text format
to list your contact information:

Example:

Warm regards

Nikita Thakur
Reservations Manager
Four Seasons Hotel Mumbai
114 Dr E Moses Road, Worli,
Mumbai 400018
India
Direct Line: +91 22 6662 7343
Direct Fax: +91 22 6662 7344
Email: mailto: [email protected]
web: http://www.fourseasons.com
E-mail Guidelines
• Whenever you send an e-mail
message, please:

“Sign” the message with your name,


although there is no need to repeat your contact
information each time you send a message to the
same person.

• Include the word “mailto:” in your e-mail


address to create a hyperlink that allows other
people to connect to your address without
retyping it.

• Phone number format appropriate to our


country:
+ 91 (22) 6662 7343
Six Rules of Email
• Concise – don’t use unnecessary words

• Correct – accurate, no mistakes

• Complete – all necessary information

• Clear – easy to understand

• Coherent – ensure others can understand what you mean

• Careful – tone, context, vocabulary


To: [email protected]
From: [email protected]
Subject: Arrangements for meeting with sales team
Hi Anna,
I’ve just arrange a meeting with Ian Sweeney in sales for
Monday at 2 p.m. Can you take care of the preparation, please?
Could you _______
book a meeting room and ________ emailIan and
me the room number? Also, can you _________ the agenda
tocirculate
Ian and the consultants? And we’ll need AV, can you
_______ a projector andreserve
speakers for us? Don’t forget to
______ some coffee and biscuits. order
Finally, can you _______
attend the meeting, please? The discussion
is important so I’ll need you to ______ the minutes.
take
Thanks for your help.
Best wishes
Mark

You might also like