MANAGEMENT

PRINCIPLES & PRACTICES

Learning of the session

1. Importance Of Management
2. What is Management
3. Nature Of Management
 MANAGEMENT

MARKET SHARE

PRODUCTIVITY

GOODWILL
PROFIT
 What Is MANAGEMENT
Definition:
Mary Parker Follet: Getting things done through
people .

Peter Drucker:Management is a multi-purpose organ

that manage a business and manages managers and
manages workers and work.

Harold Koontz : Management is the creation &

maintenance of an internal environment in an
enterprise where individuals , working in groups can
perform efficiently and effectively towards the
attainment of group goals.
 Continue
Definition:
Henry Fayol: To manage is to forecast and to
plan ,to organise,to command,to coordinate
and to control .

F.W.Taylor: Management is the art of knowing

what you want to do and then seeing that it is
done in the best and cheapest way.

James .A.Lundy: Management is the task of

planning,coordinating,motivating and
controlling the effort of others towards a
specific objectives.
 NATURE OF MANAGEMENT

• Combination of art and science

• Goal oriented
• Universal
• Integrative force
• Multidisciplinary
• Continuous process
• Intangible
 Management Art or Science

• Management as a science • Management as an Art

• Systematic body of Knowledge • Result oriented
• Universal principles • Creativity
• Scientific Enquiry and • Improves through practice
Experiments
• Cause and Effect Relationship
• Test of validity and
predictability
 MANAGEMENT
Scope:

UNIVERSAL
 MANAGEMENT
Objective:

• Organisational
• Personal
• Social
 OBJECTIVES

ORGANISATIONAL (Profit, Growth
&Goodwill)

PERSONAL (Fair Remuneration,
Reasonable Working Condition, Opportunity
for learning and Growth, Empowerment)

SOCIAL (Quality goods & services at fair
price, Honest & Prompt payment of taxes,
Conservation of environment & Natural
resources, Preservation of ethical values of
the Society)
 MANAGEMENT
Elements in Management:
People: Levels, type of organisational
structure.

Machines: Capacity, economies of scale

Money: Capital, assets, income,Expense

Material:Inventory.
 IMPORTANCE

MANAGEMENT IS A DYANAMIC LIFEGIVING ELEMENT
IN AN ORGANISATION, WITHOUT IT THE RESOURCES
OF PRODUCTION REMAIN MERE RESOURCES AND
NEVER BECOME PRODUCTION


(PETER DRUCKER)
 What is Efficiency & What Is Effectiveness


Efficiency is the use of minimal resources –

raw materials, money, and people to produce a

desired volume of output. (Doing things right)


Effectiveness is the degree to which

organization achieves a stated goal.(Doing the

right things)
 High
Goal Effective but not Effective and
Attainment efficient efficient

Neither effective Efficient but not

Low nor efficient effective

Poor good
Resource Utilisation
Roles of Managers

INTERPERSONAL
INFORMATIONAL
DECISIONAL

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INTERPERSONAL ROLE

FIGURE HEAD

LEADER

LIASION

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INFORMATIONAL ROLE

MONITOR

DISSEMINATOR

SPOKESPERSON

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DECISIONAL ROLE

ENTREPRENEUR

DISTURBANCE HANDLER

RESOURCE ALLOCATOR

NEGOTIATOR

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LEVELS OF MANAGERS

1. TOP MANAGERS

2. MIDDLE MANAGERS

3. FIRST- LINE MANAGERS

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 What
What Management?
Management?
 The attainment of organizational goals in an
effective and efficient manner through
 Four functions

planning,

organizing,

leading, and

controlling organizational resources.
Managers use a multitude of skills to perform
functions
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 Management
Management Functions
Functions

Planning
Planning Organizing
Organizing

Management
Management
Functions
Functions

Controlling
Controlling Leading
Leading

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 Management
Management Functions
Functions (cont’d)
(cont’d)

Planning

A process that includes:


Defining goals,

Establishing strategy,

Developing plans to coordinate
activities.
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 Management
Management Functions
Functions (cont’d)
(cont’d)

Organizing


Determining :

what tasks are to be done,

who is to do them,

how the tasks are to be grouped,

who reports to whom,
and where decisions are to be made.
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
 Management
Management Functions
Functions (cont’d)
(cont’d)

Leading
A function that includes:

Motivating employees

Directing others

Selecting the most effective communication channels,

Resolving conflicts.

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Management
Management Functions
Functions (cont’d)
(cont’d)

Controlling

Monitoring activities to ensure they are

being accomplished as planned and
correcting any significant deviations.

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 Management
Management Skills
Skills
Technical skills
The ability to apply specialized
knowledge or expertise.

Human skills
The ability to work with, understand,
and motivate other people, both
individually and in groups.

Conceptual Skills
The mental ability to analyze and diagnose
complex situations.

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The Process of Management

Planning

Select goals and

ways to attain
them
Performance
Resources
•Attain goals
•Human
Organizing •Products
•Financial Controlling
•Services
•Raw Materials
Monitor activities and •Efficiency
•Technological make corrections Assign responsibility for
task accomplishment •Effectiveness
•Information

Leading

Use influence to motivate

employees

Exhibit 1.1
08/12/21 Developed by Velma E. McCuiston - The 27
University of Tampa
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Organizational Performance
Attainment of organizational goals in an efficient and
effective manner
2nd half of
definition of
management
The Process of Management

08/12/21 Developed by Velma E. McCuiston - The 28

University of Tampa
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Learning Objectives (contd.)


Understand the personal challenges involved in becoming a
new manager in an organization in today’s world.

Discuss the management competencies needed to deal with
today’s turbulent environment, including issues such as
diversity, globalization, and rapid changes.

Explain the leadership skills needed for effective crisis
management.

08/12/21 Developed by Velma E. McCuiston - The 29

University of Tampa
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Functions of Management

Planning

Select goals and

ways to attain them

Controlling Organizing

Monitor activities and

Assign responsibility for
make corrections
task accomplishment

Leading

Use influence to motivate

employees

08/12/21 Developed by Velma E. McCuiston - The 30

University of Tampa