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Amazon: Virtual Assistant

This document provides an overview of an Amazon virtual assistant training course. It discusses: - The 2-month course duration with maximum 2 hour sessions on Saturdays for theory and Sundays for practical experience. - Lifetime support for students through the "DREAMS 21 family" WhatsApp and Facebook groups. - Rules for the course include being respectful, wearing masks, social distancing, and private messaging the mentor is prohibited. - An introduction to e-commerce and types like business-to-business and business-to-consumer. - Services an Amazon virtual assistant can provide include account management, product listing, keyword research, and more. - The importance

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noman siddique
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467 views

Amazon: Virtual Assistant

This document provides an overview of an Amazon virtual assistant training course. It discusses: - The 2-month course duration with maximum 2 hour sessions on Saturdays for theory and Sundays for practical experience. - Lifetime support for students through the "DREAMS 21 family" WhatsApp and Facebook groups. - Rules for the course include being respectful, wearing masks, social distancing, and private messaging the mentor is prohibited. - An introduction to e-commerce and types like business-to-business and business-to-consumer. - Services an Amazon virtual assistant can provide include account management, product listing, keyword research, and more. - The importance

Uploaded by

noman siddique
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 22

Lecture no: 1

Amazon
Virtual Assistant
Instructor : Kamran Anjum
2

How is the training designed?

• Duration:
The course duration is 2 months

• Max session:
Max session will be of two hours.

• Lecture days:
On Saturday:
We will have a theory session
On Sunday:
We are going to do the practical for the hands on
experience.
3

Life time support !!!

Yes you heard it right!


Do not think you have joined us for only 2 months. You
have now become a part of DREAMS 21 family. We are
always here for you whenever you are stuck anywhere or
you need any sort of help.
4

WhatsApp and Facebook groups:

We will form a WhatsApp group where you can discuss


your issues with us. Please do not start any irrelevant
discussion in the group.

Subscribe us on YouTube:
https://www.youtube.com/channel/UCaHYpepEl4DGxzgF7
Ma3TxQ
Join our Facebook group:
https://www.facebook.com/groups/439711547123350/?multi_per
malinks=456163418811496

Also join our Facebook page:


https://www.facebook.com/Dreams21.eCommerce/
5

Rules and Regulations:

• Be respectful to classmates and staff


• Always wear mask
• Keep social distancing
• Private message to mentor is Strictly Prohibited
• Irrelevant Discussions are not Allowed
• No Fights
• No Repeat Session
• Maximum Session will be of 2 hours
• Listen to the teacher carefully and raise your hand if you
have any question
• Be on time
6

Let’s Begin !
7

What is E-commerce ?

Commerce: The activity of buying and selling.

Ecommerce :Ecommerce, also known as


electronic commerce or internet commerce, refers
to the buying and selling of goods or services
using the internet.
8

Types of E-commerce:

B2B: Business to Business


B2C: Business to Consumer
9

Top international E-commerce websites:

 Amazon
 eBay
 Walmart
 Etsy
 Daraz in Pakistan
10

What is Amazon ?

Amazon is largest online retailer in the world. As being an


online retailer, Amazon allows individuals and businesses to
sell their products online on its website.
11

Why Amazon ?

• Amazon did $300 Billion sales in 2019


• Amazon accounts for 5% of Global Market and lots of
room to grow
• Largest fulfillment center in the world
• Easier to get help on fiverr/Upwork etc.
12

Market share of Amazon:


Market share of Amazon

15%
United States
8% Germany
United Kingdom
Rest of the world
11% 66%
13

Business Modules on Amazon:

• Private Label FBA:


Building your own brand

• Wholesale FBA
Selling branded products

• Drop shipping
Selling products without having
stock/inventory
14

Fulfillment Channels on Amazon:

FBA FBM
FBA means Fulfilled by Amazon. “You sell FBM means Fulfilled by Merchant. With
it. We ship it” in Amazon’s terms. With FBA, FBM, the seller lists the product on Amazon
the seller stores products in Amazon’s and handles storage and all aspects of order
fulfillment centers where Amazon will pick, fulfillment. How does FBM work? As a seller,
pack, and ship those products. How does FBA you’ll set up an Amazon account. Create your
work? As the seller, you’ll set up FBA in your product listings and store, pack, and ship the
Amazon account. Create your product listings, products as customers order them on Amazon.
prepare your products, ship your products to You’ll take responsibility for any late, missing,
Amazon, and let Amazon pick, pack, and ship or damaged arrivals.
your items as customers order your products.
15

Who is a Virtual Assistant ?

A virtual assistant (VA) is a person who provides support services to


other businesses from a remote location.

E-commerce virtual assistant ?

Same like a normal VA, E-Commerce VA is the one who assists the
sellers to manage their online business from a remote location.
16

Services an Amazon virtual assistant offers


 Seller Account Management
Product Hunting
Sourcing
Product Listing (Single /Variation)
Listing Optimization ,Launching &Ranking
Keyword Research
Competitor Analysis ,Reviews Management
PPC (Pay per click) Campaign Creation or ongoing Management
Images Designing, A+ Content Manager(EBC)
Coupons and Promotions Creation
FBM Orders Management ,Creating FBA Shipments
Me too listings
Listing Error Fixing
Customer Support
17

Ethics of a virtual assistant (VA)


 As a Virtual Assistant, I will maintain the highest ethics and honesty in all
dealings with clients, colleagues and the general public.
 I will seek to deal with colleagues, suppliers and employees in a fair and
equitable manner, and maintain the highest standards of personal conduct to
bring credit to the Virtual Assistant profession.
 As a highly ethical Virtual Assistant, I will only take on projects that are
within my abilities. If a project is not within my ability, the client will be
notified immediately and I will provide recommendations for other highly
skilled Virtual Assistants.
 Client information will be held in the strictest of confidence and will not be
shared with others or used for personal gain.
18

Ethics of a virtual assistant (VA)

 I highly value each client relationship and will not place one client above
another.
 I will make a commitment to possess and increase the required knowledge,
skills and training to be proficient and relevant in the provision of services.
 I will not knowingly be a part of any illegal or unethical activity.
 I will promote the Virtual Assistance industry with the utmost
professionalism and give of my knowledge freely to new and existing VAs
and the general public.
19

Mindset of a virtual assistant (VA)


 First learn then earn:
You should be focusing on learning more then earning, try to gather as much
knowledge as you can. Once you get hands on experience, jump into the market
and start earning some dollars.
 Strong social media
Make sure your social media is strong and highlights your skills. No one is
going to hire you without knowing your skills and your ability.
 Smart work instead of hard work
If you gather a lot of work, do not try to push yourself all into it. Make a team
and distribute your tasks among them. This will save your time and will allow you
to grab more work and clients.
20

What is best seller and Amazon’s choice tag ?


21

Our students our proud


Alhamdulillah's.

As you all know many of our ex students are


earning a healthy amount after earning from
us.

There lives' have completely changed.

In every batch there are some students which


performs well and there success stories are
shared on our wall.
Now it’s your turn.
Any Questions  ?

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