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MODULES
Modules:

Salient Features Include:

• Patient enquiry
• Appointments enquiry
• Investigation
appointment enquiry
• Consultants enquiry
• Investigation enquiry
• In-patient enquiry
• Tariff information
• Packages information
• Estimates
• Visitor pass management
• PATIENT REGISTRATION MODULE
This module registers patient details based
on general and demographic information.
Patients are allocated a Unique Health
Identification Number (UHID) and
discount cards at the time of registration.

Salient Features Include:

• Detailed information of patients
• Mandatory fields for crucial patient
information as per JCI Standards
• Alerts in place to prevent erroneous data
entry
• Generates Smart Card with Unique
Health Identification Number (UHID)
• Advanced multi-criteria search for
registered patients
• RFID wrist band generation
• Provision for recording sponsor,
insurance and medical tourism details
• OUTPATIENT MANAGEMENT MODULE
This module deals with recording the patients’ basic
medical treatment details and depends on other
modules for acquiring their registration details, booking
appointments for consultation, test appointments,
report viewing etc.

Salient Features Include:

• Dashboards for patients activity/sponsor activity

• Dashboards for user activity
• Dashboard for advances/payments/refunds etc
• UHID creation/merging/activation
• Schedules for doctors
• Patient evaluation
• Diagnosis
• Lab orders
• Medication orders
• Procedure orders
• Cross referral
• Token system (Digital Signage)
• INPATIENT MANAGEMENT MODULE
This module commences when the patient is being registered
and allotted a bed in the ward. It deals with the complete
treatment and services provided to the patient during his/her
stay in the hospital.

Salient Features Include:

• Conversion from OP to IP
• NABH/JCI standards in registration process
• RFID wrist band for tracking of patient in the hospitals
• Bed allotment
• Inter-departmental consultation
• Bed transfers
• Requisition of drugs and consumables from the pharmacy
• Raising investigations and report viewing• Maintenance of
billing sheets for patients
• Dashboard for patient access
• Dashboard for billing activities/audit
• Dashboard for quick links (counts, revenue, discount etc)
• Discharge summary
• PHARMACY INFORMATION SYSTEM
This module deals with the retail sale of medicines to general
customers & OPD patients, and issue of medicines to the in-
patients in the hospital. Its functions include online drug
prescription and inventory management and billing of drugs,
surgical and consumables.

Salient Features Include:

• Provides a comprehensive online list of available drugs for the

doctors
• Displays alternative drugs for the non available drugs
• Supports interfacing with drug databases
• The ABC, VED classification of medicines
• Auto-generation of alerts when minimum stock levels are
reached
• Online requisition for stock order from the main store
• Provision to manage consignment items
• Barcode/RFID for the items
• Can be interfaced with Pneumatic tube for dispatch
• Drug allergy alerts
 • ADMISSION,TRANSFER,DISCHARGE
SevenHills iHMIS offers another integral module on ADT or In-patient
Admission Transfer Discharge. This module seamlessly takes care of
admission, discharge and the transfer processes of patients. It enables the
search on availability and manages the allocation of a bed, ward, and room
to a patient according to the availability or cost associated and thereby
manages the transfers. It takes care that the appropriate discharge
processes are followed and also ensures that a comprehensive discharge
summary is generated at the end.

Salient Features Include:

• Comprehensive form for collection of precise data regarding the patient

• Thorough evaluation of the patient condition
• Recording the doctors and nursing notes for further management
• Processing orders in real time to the respective departments
• Managing the billing process
• Managing the payments done by third parties
• Bed and ward allocation and transfer
• E-prescribing of the medications
• Final billing and settlements
• Clinical packages management
• APPOINTMENT MANAGEMENT
Consulting Appointment Management Patients reach
hospitals either through direct walkin or through a
reference from referral hospitals. Using this module,
appointments can be issued in advance for new patients
as well as for follow-up patients. Appointments can be
rescheduled or cancelled as per the requirement. Some
patients may come for lab tests and radiology services
and registrations for these, too, will be carried out and
bills will be generated for the required services.
• SERVICE ORDER PROCESSING
The service order processing and billing is used to process the orders
prescribed by the clinicians or other staff in real time. This is called e-
prescribing of service or e-prescription. These orders are populated in their
concerned departments after passing the process of billing. These services
are billed on the concerned billing counters depending upon the category of
the patient (i.e Cash, insured, guest, staff etc.)

Salient Features Include:

• Generation of service orders by service points like clinics, wards, OT etc.

• Electronic processing orders
• Real time updates
• Service order tracking
• Service point account for material consumption against service order
• Detection of material wastage and loss of revenue at service point
• Provision for ensuring billing payment before the processing of order to
the concerned department
• Provision for giving discounts for services subject to authorization
• Provision for providing healthcare packages and billing collectively for
services provided in these packages
 • PATIENT CARE MODULE
Births and Deaths Registration Module:

This module provides the registration of births and deaths, accurate birth
and death certificates, handling of birth and death registers management
and generation of statistical reports, updated in real time.

The Birth Registration Module includes:

• Registration of birth data for a newborn

• Generation of an ID number when registering a newborn
• Registration of family relationships
• Printing of accurate, secured birth certificates
• Providing statistical information
• Information can be ported to any Govt. Portals

The Death Registration Module includes:

• Registration of death data for a deceased person

• Printing of accurate and secured death certificates
• Information can be ported to any Govt. Portals
 • LABORATORY INFORMATION SYSTEM
This module is used by the pathology lab to record and disseminate the
information regarding the tests performed. The laboratory department
receives online orders from doctors and also allows laboratory
personnel to generate requests.

Salient Features Include:

• Service and test setup

• Sponsor-wise service mapped with diagnostic tests
• Diagnostic packages using different tests
• Billing using lab orders from clinical module
• Requisition generation from lab order/bill
• Requisition creation based on facility wise, test wise, sample type wise
• Sample collection process
• Interfacing with lab analyzers
• Results fetching from analyzer data
• Results recheck process
• Results authorization
• Redo process from sample collection
• Status update
 • RADIOLOGY INFORMATION SYSTEM
This module facilitates management of the workflow of radiology services
and equipment, in addition to supporting entry of work records and
reports. The ultimate objective is to store all patient images, scans, and ECG
graphs in the system or as electronic files due to its integration with PACS,
thereby eliminating the unnecessary retrieval and dissemination of films.
Only eligible people with authorized access are allowed to access the
system, thereby maintaining the confidentiality of patients’ films.

Salient Features Include:

• Service and test setup

• Sponsor-wise service mapped with diagnostic tests
• Billing using lab orders from clinical module
• Requisition generation from lab order/bill
• Requisition creation based on facility, test, and modality
• HL7 message generation for patient creation, order creation
• Requisition status change
• Report entry using templates
• Reporting with HL7 message generation and send it to PACS
• Results authorization
• Redo process
 • EMERGENCY MANAGEMENT SYSTEM
This module deals in taking care of patients from the time they arrive
in the casualty till the time they are transferred to a department in the
hospital for further treatment. This module sends alerts to the
corresponding departments, captures all the relevant data on
patient’s condition at the time of arrival and the course of action
undertaken, and in turn helps in the planning the further treatments
and procedures.

Salient Features Include:

• Capturing of whatever basic patient demographic information is

available at the time of registration of the casualty and updating the
same when fully available
• Consulting details
• Clinical follow up scheduling
• Lab test reports
• Diagnosis
• Service orders and bookings
• Pharmacy/surgical details
• Statutory forms and reports etc.
• BED MANAGEMENT

The bed management module maintains the record of

bed occupancy status at all times. It facilitates the
estimation of appropriate waiting time for patients
and helps in reducing the bed turnover time which is
very essential for optimization of revenues. It also
provides statistical information regarding the
occupancy status of a bed over a period of time.

Salient Features Include:

• Current bed allocation status overview

• Monitoring and reducing the bed turnover time
• Scheduling the housekeeping and maintenance
activities
• Calculation of revenue generated from each type of
bed
• WARD MANAGEMENT MODULE
This module deals with an integrated solution for all
the nursing stations in the wards, surgical intensive
care unit, medical care unit and daycares. The
module takes care of nursing procedures, clinical
procedures, in-patient service allocation, pharmacy
order, and lab & blood bank services. Nursing
procedures allotted by doctors to specific patients can
be viewed and rendered using this module.

Salient Features Include:

• Patient search & select

• Patient health status monitoring
• Material requisition for patient’s medical
consumable needs to central stores
• Roster management
• Bed transfer
• MATERIALS MANAGEMENT SYSTEM
This module deals with the purchase and supply of
hospital equipment/material/inventory to different
departments. Requisitions for different
items/equipment are sent to this store from different
departments.

Salient Features Include:

• Masters (generics, drugs, surgical items,

categories, sub categories)
• Supplier management
• Location management (warehouses, sub stores,
departments, stock points, crash carts etc)
• Preparation of various warehouses for general
items, drugs, assets, surgical items
• Protocols for purchase, stocking, stock tracking
and verifications, distribution, sales
• Today transactions reports
• CASHIER MODULE

This module facilitates cashier and billing operations

for different Outpatient and Inpatient categories. It
provides automatic posting of charges related to
different services like bed charges, lab tests
conducted, medicines issued, consultant’s fee, food,
beverage and telephone charges etc. The system is
tuned to capture room and bed charges along with
ancillary charges based on the sponsorship category.

Salient Features Include:

• Payment modes/details
• Patient billing details
• Sponsor conversions
• Part bill generation
• Multi sponsor billing
• Multi currency payment
• User-defined billing cycles
• Cash collection dashboards
 • NURSING MANAGEMENT SYSTEM
This module offers the window to nursing or ward staff and facilitates them to
manage their wards on a floor. Special units like ICU and OT are practically and
effectively managed and the module also tracks all services given to a patient
connecting to their wards.

Salient Features Include:

• Access to patient administration system

• Ability to link in with the order communications
• Notification of patient’s pending arrival, current status, etc
• Comprehensive charts to monitor the patient’s condition
• Real time test, procedure and medication ordering to the concerned
departments
• For surgery, the theatre schedule is notified, together with any preparation
required
• Ability to record admissions, discharge and transfers at the wards to update
the bed census
• Confirm location of the patient and to notify ancillary departments such as
dietary
 • OPERATING ROOM MODULE

This module tracks all surgeries that take place in the hospital. Right
from scheduling the operation, managing the surgery team, recording
the surgery details to checklists associated with a surgery; it manages in
advance and prepares for a surgery or operation by keeping the records
of all items required during the operation. It enables an electronic
consent of the patient or the relatives. It also maintains the data on
preoperative and postoperative conditions of the patient.

Salient Features Include:

• Accurate scheduling of the operations with flexibility in managing

bookings
• Pre operative checklist
• Time out document
• Anesthesia record
• Operation record
• Multilingual consent forms
• Inventory and stock management of the OT
• Sterilization schedules, checks and audits
 • ELECTRONIC MEDICAL RECORDS
This module improves patient care as it functions as a central source of
information for communication between health care providers, covering
the patient’s history, observation, diagnosis and therapeutic conclusions
and a wide variety of unstructured documents and information.

Salient Features Include:

• Charts like HGT, intake & output, vital chart

• Medical record structure based on UHID like transplant, non transplant,
regular etc.
• Access control work flow
• Grouping based on time frame and department
• ICD codification on diagnosis
• Index creation (dynamic, user defined, doctor defined) for each patient
record
• Index parameters like area, sex, problem, diagnosis, allergies, MLC,
doctor, surgery, lab parameter value, clinical dept, discharge type,
summary, etc.
• Index search based on parameter and patient details
 • INTERFACE MODULE
SevenHills e-Health provides a provision for interfacing with
various digital equipments and external software which are used
in healthcare operations. These include laboratory equipments
such as bio analyzers, monitoring equipments that are used to
monitor the vitals of a patient, digital camera for storing captured
patient photographs, radiology equipments using PACS
technology and interfacing with Tally ERP for Accounts and
Finance management. These digital equipments and software can
be interfaced with our application to fetch data from these
instruments and save them in the system against particular patient.

Equipments & Software that can be interfaced with SevenHills e-

Health iHMIS:

• Tally ERP
• X-Ray Machines
• Ultrasound Machines
• Digital Bio Analyzers
• VCT Scanners
• MRI Scanners
• Other Medical Equipments
• BLOOD BANK MODULE
This module is concerned with various blood bank
related activities like donor registration, physical
examination, blood grouping, blood infectious
tests, component separation, and blood requisition
and cross match.

Salient Features Include:

• Physical examination
• Donation cancellation
• Bag number and donor number generation
• Cell/serum grouping and validation
• Serology test entry and validation
• Component separation and requisition
• Cross match
• Blood and blood product quantity
• Discard blood and blood product
• Blood and blood product issue
 • DIETARY MODULE/CATERING
MODULE
This module lets the dietician prescribe the most suitable diet to any given
patient, based on his/her medical condition, as instructed by the physician. It
also allows the maintenance of meal scheduling, customizing meals as per
patient meals and recording of individual meal orders.

Salient Features Include:

• Allows the user to create the food items groups and food items available in
the hospital kitchen
• Captures the calorie count as well as the nutritional information of all food
items
• Facilitates capturing of recipes that are made up of food items or other
recipes and their proportionate quantities. The steps for preparation can also
be mentioned
• Charts for maintaining the nutritive information of different food stuffs
• Creation of a meal plan for the kitchen by the dietician in the system for
breakfast, lunch and dinner for any given period of time as per the
requirements of patients
• Generates an order for the kitchen providing a list of items to be prepared
for each day, based on the requirements of the patient
• QUEUE MANAGEMENT MODULE
Queue Management System makes the process of patients
consulting with the doctor easy and comfortable. The patients are
assisted with the required information at every stage of
consultation by the desired doctor’s LED/LCD display screen.
These LED/LCD display units are installed in waiting halls to
inform the patients about the current calls made by the doctors.
These units can also been used to show doctor’s case studies and
hospital’s information to the patients.
Helpdesk Support
 • HELPDESK SUPPORT
The primary objective of a helpdesk is to
provide a Single Point of Contact (SPOC)
for all problems /issues/ requests and
queries coming from the client
environment and ensuring that the
associated information is maintained and
reported in accordance. In the event of a
problem, the key objective of helpdesk is to
restore normal service as quickly as
possible by providing a work around using
the known error database.

The Helpdesk Operations are divided

into the following categories viz.

• Incident Management
• Problem Management
• Change Management
• HUMAN RESOURSE MODULE
This module takes care of the complete
working of the human resources management
in the hospital from the time candidates apply
for a job till the time they resign. It includes a
variety of activities like deciding what staffing
needs you have, recruiting, training and
conforming to various regulations, maintaining
shift rotation, and delivering reports on
workload on an individual.

Salient Features Include:

• Interface with biometrics for daily attendance

• Leave management
• Duty roster
• Overtime management
• Salary, PF, TDS, loans management
• Pay slip generation through intranet portal
• Bonus and incentive management
• Outsource employee management
 • STATISTICS AND REPORTING MODULE

This module provides information to the management to help them take

the right decisions. It helps in measuring the performance of each
department in the hospital. Data can be mined as per the analysis required.

Salient Features Include:

• Privilege dashboards for the department heads to monitor and measure

performance
• Top management dashboards
• Clinical dashboards
• Facility for exporting the data into various formats like Excel and PDF
• Department-wise revenue details
• Quality indicators as per NABH and JCI requirements
• Easily customizable reports as per the management’s needs
• Auto-scheduler for generating the reports and sending the reports by
Email
• SMS alerts generation
• Operational business reporting for work reports