The document discusses communication breakdown and its causes. It identifies 4 dimensions of communication: 1) verbal vs nonverbal, 2) oral vs written, 3) formal vs informal, and 4) intentional vs unintentional. Communication breakdown can occur due to a lack of understanding of these dimensions, especially as influenced by culture and gender. The document then compares and contrasts the different dimensions of communication and identifies several specific barriers that can lead to communication breakdown, such as emotional, cultural, gender, interpersonal, language, perceptual, and physical barriers.
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Communication Breakdown (M3-OL1)
The document discusses communication breakdown and its causes. It identifies 4 dimensions of communication: 1) verbal vs nonverbal, 2) oral vs written, 3) formal vs informal, and 4) intentional vs unintentional. Communication breakdown can occur due to a lack of understanding of these dimensions, especially as influenced by culture and gender. The document then compares and contrasts the different dimensions of communication and identifies several specific barriers that can lead to communication breakdown, such as emotional, cultural, gender, interpersonal, language, perceptual, and physical barriers.
Download as PPTX, PDF, TXT or read online on Scribd
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Communication
Breakdown Objectives
In this lesson, you are expected to:
• identify what a communication breakdown is • determine the ways on how to avoid communication breakdown • compare and contrast the different dimensions of communication Communication Breakdown
• Also known as “Miscommunication” can lead to a
total cessation of interaction. • Is brought about the lack of awareness of the dimensions of communication, especially those influenced by culture and gender. Communication runs along four pairs of dimensions;
a. verbal and nonverbal
b. oral and written, c. formal and informal d. intentional and unintentional Verbal and Nonverbal encompass the use of language, the words chosen. the facial expressions, and the gestures and bodily movement used. verbal and nonverbal dimensions must be used together to clearly impart the message. Oral and Written It is spoken communication The transcription of thoughts and ideas The Written Dimension takes care of putting down the words while the Oral Dimension takes care of delivering those words. Formal and Informal
Usually means the meticulous observation of
appropriateness in dress, language and setting. It uses a more casual approach with no regard for the formalities. Intentional and Unintentional
Rely to the fact that Messages always have a purpose
It must be remembered that every message has an unintended meaning. Communication breakdown/barrier occurs if there is a wrong perception by the receiver.
1. Emotional barriers are due to mental limitations
created by one’s own self. Emotional barrier is one of numerous barriers within the subclass of intra-personal barriers. 2. Cultural barriers are when people of different cultures are unable to understand each other's customs, resulting in inconveniences and difficulties. 3. Gender barriers in communication between men and women are affected by gender related factors. It is found that male and female brains are structured to process information differently. This makes relations between women and men complex; and poses many communication challenges. 4. Interpersonal barriers are the ones present outside an individual’s own self—in the external environment between 5. Language barriers are figurative phrases used primarily to refer to linguistic barriers to communication, i.e. the difficulties in communication experienced by people or groups originally speaking different languages, or even dialects in some cases 6. Perceptual Barriers are the mental blocks that we create because of the perceptions that we have of certain people, situations or events around us. 7. Physical barriers are the communication which result from the physical distraction or any external element from the surrounding environment which may hinder the smooth flow of communication the sending and receiving of messages between the sender and receiver. Activity A. For us to have a clear idea about communication, kindly watch the short video in this link https://www.youtube.com/watch?v=ZDD48bLLsFc&feature=share. After that, share your insight about the video in not more than 5 sentences.Assigned in your Genyo account. B. Recall a misunderstanding, a quarrel, or a fight between you and another person (friend, sibling, parent, or relative). Analyze why it happened and what caused it by looking at the dimension(s) of communication that was (were) not properly understood. Then recall how the problem was resolved.