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IT Technology in Birlasoft Company

Birlasoft is an IT services company that provides application development, testing, and maintenance services using an internal knowledge management system called KMantra. KMantra stores employee information, policies, training materials, and allows for e-commerce functions. Access to the system depends on employment level, with senior staff having the most access to view projects, finances, and more. The system provides Birlasoft with competitive advantages like efficiency, flexibility, and increased customer satisfaction. Birlasoft conducts business online through the system with both business and customers.

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52 views

IT Technology in Birlasoft Company

Birlasoft is an IT services company that provides application development, testing, and maintenance services using an internal knowledge management system called KMantra. KMantra stores employee information, policies, training materials, and allows for e-commerce functions. Access to the system depends on employment level, with senior staff having the most access to view projects, finances, and more. The system provides Birlasoft with competitive advantages like efficiency, flexibility, and increased customer satisfaction. Birlasoft conducts business online through the system with both business and customers.

Uploaded by

saurabh_mba
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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IT Technology

In
Birlasoft Company
Introduction
 Birlasoft provides customers with a wide range of IT
services, including Application Development and
Maintenance, Testing Services .
 In addition, it has strategic partnerships with technology
leaders, such as HP, Microsoft, Sun, Oracle, IBM,
ASSURE, which allows them to transfer immense business
value to their customers.
 Birlasoft is the global technology services division of the
CK Birla Group, one of India's premier commercial and
industrial houses, with strategic equity participation by
GE Capital.
 Birlasoft offers IT services worldwide from development
centers in India and Australia.
 The company provides application development and
support services in ECommerce, Data Warehousing,
Legacy Systems, QA, CRM, RIMS (Remote Infrastructure
Management Service)
Information System Used

Information system used by Birla soft


company is KMantra which stands for
knowledge management.
What Is KMantra?
 KMANTRA helps in capturing, organizing and storing of
knowledge and experiences of individual workers and
groups in the organization and making this information
available to others in the organization.

 KMANTRA contains all the information regarding Hr


policies , Training policies,administration policies
information about various policies.

 It has various support sevices like GMAT which Includes


Information about all Admin Policies , SIX SIGMA which
includes training material, case studies and policies relating
to six sigma.

 It also has various e-commerce sevices like BIRLASOFT


BAZAAR , BRAVO , CONFERENCE ROOM BOOKING
and so on.

 It also includes various entertainment packages like online


quizzes , wallpaper download , games and so on.
Login Screen Of KMantra
Defined Levels Of Access
 The information system in Birlasoft is
implemented at senior level , middle level and
lower level.
 Senior level has no restrictions to access as they
can see projects of clients , revenue generation
report and so on.
 Middle level can view profits and losses, salary
records and so on.
 Lower level is only allowed to see attendance and
client records.
Information System
As
Competitive Advantage
 Birlasoft offers system services ,testing services,
client satisfaction services , application
development and maintenance.

 The benefits of this information system are


higher business cycle and efficiency , expanded
flexibility and coverage , increased customer
satisfaction .
E-Business Activities

All the business to business and business to


customers are part of e-business activities.
B2B
They provide “IT solutions” and deal with all the
clients on online basis. The system is internal and
all the data is stored of all the projects
B2C
They provide online assistance for their clients and
keep a record of all the transactions of their clients
Observation
 Innovative and fast to adapt new technologies.
 Company only recruit people from technical background.
 Special training is given to all the employees to gain proper
knowledge of the system.
 Various carrier development plans are provided to the
employees so that there can be growth in their personal
and technical prospects.
 Routine check-up of the system is done by the senior
management.
Recommendations

 Security
 Speed of the system
 Proper back up
 Process control system
 Management information system
Thank you
Presented by:
Astha Bajaj
Neha Aggarwal
Saurabh Khetrapal
Tarundeep Singh

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