The Management Reporting System
The Management Reporting System
Reporting System
Alisa Mae Albay
Management Reporting
Management Principles;
Management Function, Level, And Decision Type;
Problem Structure;
Types Of Management Reports;
Responsibility Accounting; And
Behavioral Considerations.
1. MANAGEMENT PRINCIPLE
This suggests that management should structure the firm around the tasks it performs
rather than around individuals with unique skills.
The purpose of this is to avoid an organizational structure in which the organization’s
performance, stability, and continued existence depend on specific individuals.
The organizational chart shows some typical job positions in a manufacturing firm.
The information system must focus on the task, not the
individual performing the task. Otherwise, information
requirements would need to be reassessed with the
appointment of each new individual to the position.
A manager’s span of control refers to the number of subordinates directly under his
or her control.
A firm with a narrow span of control has fewer subordinates reporting directly to
managers.
Organizational behavior research suggests that wider spans of control are preferable
because they allow more employee autonomy in decision making.
Managers with narrow spans of control require detailed
reports while managers with broad control responsibilities
operate most effectively with summarized information.
This suggests that managers should limit their attention to potential problem areas (that
is, exceptions) rather than being involved with every activity or decision.
Managers thus maintain control without being overwhelmed by the details.
Management attention must be focused on these exceptions
and remove unnecessary details that may draw attention
away from the actual important facts.
Function
Planning
Control
MANAGEMENT FUNCTION, LEVEL, AND
DECISION TYPE
The control function ensures that the activities of the firm conform to the plan.
This entails evaluating the operational process (or individual) against a
predetermined standard and, when necessary, taking corrective action.
Effective control takes place in the present time frame and is triggered by feedback
information that advises the manager about the status of the operation being
controlled
Planning and Control
Four categories:
strategic planning,
tactical planning,
managerial control, and
operational control.
Strategic Planning Decisions
Operational control ensures that the firm operates in accordance with pre-established
criteria.
These are narrower and more focused than tactical decisions because they are
concerned with the routine tasks of operations.
Operational control decisions have three basic elements:
setting standards,
evaluating performance, and
taking corrective action.
Standards
After comparing the performance to the standard, the manager takes action to remedy
any out-of-control condition.
Management must apply extreme caution when taking corrective action because an
inappropriate response to performance measures may have undesirable results.
Problem Structure
The structure of a problem reflects how well the decision maker understands the
problem. Structure has three elements.
1. Data—the values used to represent factors that are relevant to the problem.
2. Procedures—the sequence of steps or decision rules used in solving the problem.
3. Objectives—the results the decision maker desires to attain by solving the problem.
Problem Structure
When all three elements are known with certainty, the problem is structured.
Payroll calculation is an example of a structured problem:
1. We can identify the data for this calculation with certainty (hours worked,
hourly rate, withholdings, tax rate, and so on):
2. Payroll procedures are known with certainty:
3. The objective of payroll is to discharge the firm’s financial obligation to its
employees.
Unstructured Problems