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Hongkong and Shanghai Banking Corporation Limited India: Presented By: Group:10

HSBC is one of the largest banks in the world, headquartered in London. In India, it has been operating since 1853 and has grown significantly. It offers a wide range of personal and corporate banking services. HSBC recruits using both internal and external sources and has a rigorous selection process including interviews and assessments. It places strong emphasis on training and developing employees. Performance is managed using a balanced scorecard approach and incentive pay aims to motivate strong performance. Compensation includes competitive salaries as well as shares, pensions and other benefits.

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0% found this document useful (0 votes)
205 views

Hongkong and Shanghai Banking Corporation Limited India: Presented By: Group:10

HSBC is one of the largest banks in the world, headquartered in London. In India, it has been operating since 1853 and has grown significantly. It offers a wide range of personal and corporate banking services. HSBC recruits using both internal and external sources and has a rigorous selection process including interviews and assessments. It places strong emphasis on training and developing employees. Performance is managed using a balanced scorecard approach and incentive pay aims to motivate strong performance. Compensation includes competitive salaries as well as shares, pensions and other benefits.

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hrshtpawar898436
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© Attribution Non-Commercial (BY-NC)
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HONGKONG AND SHANGHAI BANKING CORPORATION LIMITED

INDIA

Presented by:
Group:10
Headquartered in london:
HSBC emerged as one of the largest banking and financial
services organization in the world

According to the Forbes magazine:


Largest banking group in the world, and the 6th largest
company in the world as of April 2009

HSBC's origins in India:


1853, when the Mercantile Bank of India was established in
Mumbai.

The bank’s Net Profit:


1192 crore as against rs.846 crore in the previous fiscal
year while total income rose to 7096 rs croreas compared to
4720 crore in the year ago period

HSBC Indian head: Naina Lal Kidwai


Services offered:
Personal Banking

Non Resident Indian Banking

Financial Planning Services

Corporate Banking

Business Banking

Payments and Cash Management

Trade (international and domestic) and Factoring Services

Institutional Banking

Treasury and Capital Markets

Custody and Clearing

Technology
HR PRACTICES AT HSBC:
Recruitment & selection

Training & Development

Performance Management System

Compensation & Benefit


The selection of external recruits consists of
RECRUITMENT
the following steps:

CV Submission

Application Evaluation

Ability Tests

Capability Based Interviews

Reply Letters

Job Offer
RECRUITMENT CONTINUED..
HSBC uses some external sources for recruitment:

Internet
Off shoring
College recruiting
Referrals
Advertising

Internal recruiting is very high in HSBC:

Training and development activities are very high in quality


Uses HRIS for succession planning.
SELECTION:
HCBC runs Final Selection Centers (FSCs) in a number of key
global locations, including London, Chicago, Hongkong,Mexico

and Dubai.

If a candidate completes the telephone interview successfully,


they will invite to the location most appropriate to them.

The FSC is a two way process. It is a candidate’s opportunity to


meet a number of current IMs (international Managers) and find

out as much as possible about their experiences. HSBC wants


candidates to be able to make an informed decision a
candidate should receive an IM offer.
SELECTION CONTD..
The FSC consists of a number of capability based exercises,
including:

Face-to-face interview
Group exercise
Written case study
Presentation
Role play

“Head Hunting” process is very effective for HSBC. Through this


they can easily recruit and select top level managers, though they
are offering a very attractive compensation.
TRAINING & DEVELOPMENT
HSBC’s goal is to attract, retain and motivate the very best, and to
do that it supports training, development, and business education
through the following:
Internal training program External training program

Seminars Job related courses


workshops Seminars & workshops
locally tailor made training on a conferences
variety of topics are offered developed and presented at HSBC
directly by HSBC Training and Offices in Asia and also at Group
Development Department.
TRAINING & DEVELOPMENT CONT..
Training and Management Development Centre at Bricketwood, UK.
Distance learning:

Web-based and multimedia self-study programmes available


through Intranet and multimedia Learning Centers located in various
HSBC offices.

The Resident Management Trainee programme (RMT) aims to


select a group of high potential executive trainees and provide them
training and development opportunities. The RMT programme gives
potential executives effective and systematic training to acquire an
excellent understanding of the commercial operations and business
functions.

European training programme:


Providing a comprehensive insight into our retail and commercial
banking businesses, it is designed to help employees develop the skills
and experience you need to embark on a management career
PERFORMANCE MANAGEMENT
SYSTEM

FIVE POINT RATING SCALE:

Exceptional

Outstanding

Strong

Inconsistent

Poor
PERFORMANCE MANAGEMENT
SYSTEM
FIVE POINT RATING SCALE:

Significantly above behavioural and performance expectations. At the very


top against peers and the competitive market

Consistently operating well above behavioural and performance


expectations against peers and the competitive market.

Consistently achieving or above behavioural and performance expectations


against peers and the competitive market.

Inconsistently meeting behavioural or performance expectations and/or


below their peers and the competitive market.

Not meeting behavioural and performance expectations. Significantly


below their peers and the competitive market.
PERFORMANCE MANAGEMENT
SYSTEM

Balanced score card:

All managers and senior executives in Bands 0 to 5 should set their


objectives using the balanced scorecard template. Bands 0 to 1 executives
should have at least one objective in each quadrant with at least 25%
weighting in the People quadrant.
PERFORMANCE MANAGEMENT
SYSTEM

Self Appraisal:
A Self Assessment document is your opportunity to assess your
performance against your objectives. Although it is optional, it is highly
recommended.

The Self Assessment document:


Should be discussed with your manager before your Mid-Year review.

Provides a structured opportunity for you to contribute to your


manager’s review of your performance.

Is good practice as it requires you to constructively assess your own


performance.
PERFORMANCE MANAGEMENT
SYSTEM
Performance management cycle:
COMPENSATION & BENEFITS
Salaries:
Market competitive remuneration package subject to annual review
where individual performance is recognized.

Incentive pay:
A good incentive pay scheme can motivate employees to work better
for your business. Market competitive incentive schemes in specific
business areas

Procedure:
1 Setting objectives
Design your incentive pay scheme to achieve specific objectives.
1.1 Decide what business results you want to achieve.
1.2 Decide which employees should take part.
1.3 Decide how long the scheme should run.

2 Using cash
Cash is always popular with employees. It is the most widely used
form of incentive payment.
COMPENSATION & BENEFITS
3. Share save
Employees are entitled to buy HSBC shares at a 20 per cent discount on the
market price.

Achievement Shares
HSBC shares may be granted annually, depending on position and
individual performance.

Benefits:
-Private pension plan
-Private medical plan for employees and dependents
-Life and accident insurance
-Medical check ups
-Banking products with preferential pricing
-Nursery and summer camp allowances
-Bank car, parking space and allowances, depending on position
-Market competitive remuneration package and annual cash

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