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Ethics of Communication

This document discusses the ethics of communication. It begins by defining communication ethics as a set of rules or guidelines that emphasize how an individual's morals influence their behavior and communication. Communication ethics is important as it guides effective communication. The document then lists several principles of ethical communication including completeness, concreteness, courtesy, correctness, clarity, consideration, and conciseness. It notes that observing ethical principles is essential for an individual or organization to develop a good reputation and achieve success.

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Winter Bacalso
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1K views

Ethics of Communication

This document discusses the ethics of communication. It begins by defining communication ethics as a set of rules or guidelines that emphasize how an individual's morals influence their behavior and communication. Communication ethics is important as it guides effective communication. The document then lists several principles of ethical communication including completeness, concreteness, courtesy, correctness, clarity, consideration, and conciseness. It notes that observing ethical principles is essential for an individual or organization to develop a good reputation and achieve success.

Uploaded by

Winter Bacalso
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ETHICS

OF
COMMUNICATION

ETHICS AND
COMMUNICATION
Contents

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ETHICS
AND
COMMUNICATION
Ethics
defined as a set of rules or guidelines

In communication, ethics is Communication ethics emphasizes that


considerable important because it morals influence the behavior of an
would likely guide everyone to individual, group, or organization
thereby affecting their communication.
effective communication.
ETHICS OF COMMUNICATION
It is the notion that an individual's or
group's behavior are governed by
their morals which in turn affects
communication.

Generally speaking, communication ethics deals with the good


manners in any form of human communication. This includes
interpersonal communication, mass mediated communication, and
digital communication.
The questions that need to be asked
are the following:

• What do ethics have to do with communication?

• How can ethics (the consideration of right and wrong) help us in


crafting our communications?

• Is it possible to be an effective communicator and yet not an ethical


communicator?
Ten basics of Ethical Communication
01 Seek to ―elicit the best‖ in communications and interactions with other
group members

using principles learned


in Straight Talk and
02 Listen when others speak.

Nonviolent
Communication
Speak non-judgmentally
03

04 Speak from your own experience and perspective, expressing your


own thoughts, needs, and feelings.

05 Seek to understand others


Ten basics of Ethical Communication
06 Avoid speaking for others, for example by characterizing what others
have said without checking your understanding, or by universalizing your
using principles learned opinions, beliefs, values, and conclusions, assuming everyone shares
in Straight Talk and them.
Nonviolent
Communication
Johnson
07 Manage your own personal boundaries: share only what you are
comfortable sharing.
(as cited in
Bernales,
08 Respect the personal boundaries of others
Balon and
Biligan, 2018)

09 Avoid interrupting and side conversations.

Make sure that everyone has time to speak, that all members have
10 relatively equal ―air time‖ if they want it.
• Communication ethics
concerns not only the
individual, but is of great
concern to businesses,
corporations, and professional
entities.

• A business with unethical


communication practices is not
effective as one with ethical
communication practices.
For example, a business with unethical communication practices
may withhold evidence that it is harming the environment or
For example: breaking a law through a lack of transparence; while a business
with ethical practices will immediately press a release to the
affected parties.

In this example, transparency makes the business more effective because it notifies its clients, prospective or
established, providers/ suppliers, or other affiliates of the potential environmental hazard or law violation. In
other words, in this example transparency will encourage trust and good faith, that the effective business will not
conceal what is in the interest of its audience.

(Bernales, Balon and Biligan, 2018).


ETHICAL
PRINCIPLES OF
COMMUNICATION
The questions that need to be asked
are the following:

• Completeness
• Concreteness
• Courtesy
• Correctness
• Clarity
• Consideration
• Conciseness
Completeness
• The message must be complete and
geared to the receiver’s perception of
the world.
• The message must be based on facts
and a complex message needs
additional information and / or
explanation. A good subdivision of
subjects will clarify the message as a
result of which there will be a
complete overview of what is said.
Concreteness
• Concrete business communication is
also about a clear message.

• This is often supported by factual


material such as research data and
figures. The words used as well as the
sentence structure can be interpreted
univocally. Nothing is left to the
imagination.
Courtesy
• It is also important to approach the
audience in a friendly and polite
manner.

• Use of terms that show respect for the


receiver contribute towards effective
communication. The same goes for
the manner in which you address
someone.
Correctness
• A correct use of language has the
preference. In written business
communication, grammatical errors
must be avoided.
• A correct use of language increases
trustworthiness and the receiver will
feel that they are taken seriously.
Clarity
• Clear or plain language is
characterized by explicitness, short
sentences and concrete words.
• By keeping to the point, the receiver
will get a clear picture of the content
of the message. Briefly-worded
information emphasizes the essence
of the message.
Consideration
• In order to communicate well, it is
important to relate to the target group
and be involved.
• By taking the audience into account,
the message can be geared towards
them.
• Factors that play a role in this are for
example: professional knowledge,
level of education, age and interests.
Conciseness

• A message is clear when the storyline


is consistent and when this does not
contain any inconsistencies.

• When statements are varied, they will


confuse the receiver.
Observing a code of ethics is essential as it determines the kind of
behavior that is proper and desirable over one that is displeasing
and offensive.

A code of ethics sets the standards to be observed by a person or a


company that will create a good reputation or a positive image not
only for an individual but also for the organization.

It will, therefore, pave the way for the attainment of the desired
results leading to the success of an individual or the entire
company.
END
References:

7 Principles of Communication – Explained! (2015, May 15). Retrieved June 5, 2020,


from https://www.yourarticlelibrary.com/management/communication/7principles-of-
communication-explained/53333

Adler, R., & Rodman, G. (1997). Understanding Human Communication (6th ed.).
Harcourt Brace College Publishers.

Alexander, L. (1984). Comex: The Communication Experience in Human Relations.


Retrieved from https://www.westgatech.edu/WorkEthics/Communication%20doc.pdf

Bernales, R., Balon, W., & Biligan, R. (2018). Purposive Communication in Local and
Global Contexts. Malabon City: Mutya Publishing House, Inc.

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