DELHI PUBLIC SENIOR SECONDARY SCHOOL

BILASPUR(C.G.)495001

SCHOOL CODE:15068 AFFILIATION NO.:3330060

AISSCE
SESSION(2021-2022)

NAME: S .SAI DHARAHAS

ROLL NO.(CBSE ROLL NO.):
CLASS: XII ‘C’
SUBJECT:BUSSINESS STUDIES
SUBJECT CODE: 054
TOPIC: PRINCIPLES OF MANAGEMENT
PROJECT NO.:

OUR GUIDE
NOORISH SALIM
 DECLARATION
 
I, S .Sai Dharahas hereby declare that the project entitled ‘PRINCIPLES OF
MANAGEMENT ’ has been carried out by me under the guidance of Gagan Deep .
This project is submitted to DELHI PUBLIC SENIOR SECONDARY SCHOOL,
BILASPUR (C.G.) in partial fulfilment of the academic requirement for practical
examination of CBSE during the academic year 2021-22.
This is the outcome of my own work based on personal study and has not been
submitted previously for any award of this School or any other CBSE School.

S. Sai Dharahas
 CERTIFICATE
This is to certify that S. Sai Dharahas of Class XII ‘Commerce’ of
DELHI PUBLIC SENIOR SECONDARY SCHOOL,
BILASPUR(C.G.) He/she has successfully completed this project
under my supervision. He/she has taken keen interest and shown
utmost sincerity in the completion of this project. He/she has
successfully completed this project work in Accountancy on the topic
of ‘PRINCIPLES OF MANAGEMENT ’ for the academic year
(2021-22) up to my satisfaction. And I recommend it for the
presentation.

Internal Signature External signature

 ACKNOWLEDGEMENT

I would like to convey thanks to my Principal Mr. JASPAL SINGH

MATH and Mr. Gagan Deep my Accountancy teacher, Delhi Public
Senior Secondary School (BILASPUR) for their immense help and
guidance in the completion of my project.
It is only due to their efforts that my project could be completed
successfully. This project is submitted as a part of practical examination
included in curriculum of CBSE for all India Senior Secondary
Examination to be held in the year 2021-22.

S. Sai Dharahas
Roll No……………
 PRINCIPLES OF
MANAGEMENT
 I chose to visit Domino’s , Bilaspur. It took me 3-4 visits of
Dominos to observe and analyze the application of Fayol 14
principles of management. For this, it took an interview with the
Branch Manager, a survey from employees of Domino’s, and also
from the customer visiting, to know that is their respective view
regarding management. It also gave me an idea of the customer’s
expectations and viewed concerning management. It was a nice
experience, I must mention, because it was a knowledge gaining and
a partial project.
INTRODUCTION OF DOMINO’S
 In 1960, Tom Monaghan and his brother, James, took over the operation of DomiNick's, an existing location of a small
pizza restaurant chain that had been owned by Dominick DeVarti, at 507 Cross Street (now 301 West Cross Street) in 
Ypsilanti, Michigan, near Eastern Michigan University. The deal was secured by a $500 down payment, then the brothers
borrowed $900 to pay for the store. The brothers planned to split the work hours evenly, but James did not want to quit his
job as a full-time postman to keep up with the demands of the new business. Within eight months, James traded his half of
the business to Tom for the Volkswagen Beetle they used for pizza deliveries.
 By 1965, Tom Monaghan had purchased two additional pizzerias; he now had a total of three locations in the same county.
Monaghan wanted the stores to share the same branding, but the original owner forbade him from using the DomiNick's
name. One day, an employee, Jim Kennedy, returned from a pizza delivery and suggested the name "Domino's". Monaghan
immediately loved the idea and officially renamed the business Domino's Pizza, Inc. in 1965.
 The company logo originally had three dots, representing the three stores in 1965.Monaghan planned to add a new dot with
the addition of every new store, but this idea quickly faded, as Domino's experienced rapid growth. Domino's Pizza opened
its first franchise location in 1967 and by 1978, the company had expanded to 200 stores. In 1975, Domino's faced a
lawsuit by Amstar Corporation, the maker of Domino Sugar, alleging trademark infringement and unfair competition. On
May 2, 1980, the Fifth Circuit Court of Appeals in New Orleans found in favor of Domino's Pizza.
 In 1998, after 38 years of ownership, Domino's founder Tom Monaghan announced his retirement, sold 93 percent of the
company to Bain Capital, Inc. for about $1 billion, and ceased being involved in day-to-day operations of the company. A
year later, the company named Dave Brandon as its CEO.
14 PRINCIPLES AND THEIR
APPLICATIONS
The division of work means every department should become best in their
work and should be divided their specialized work.
Example: In Domino’s, there are some department as below-
(a) Packing Department
(b) Makers of foodstuff in Domino’s.
Application in Domino’s

Domino’s follows the principle of division of work.

Finance Debt.
HR Dept.
Sales Dept.
Marketing Dept.
Production Dept.
AUTHORITY AND RESPONSIBILITY
 Authority is the power to give orders and get it obeyed, or in
other words, it is the power to make decisions.
 Responsibility means a state of being accountable or answerable
for any obligation, trust, debt, or something or in other words,
and it means an obligation to complete a job assigned on time
and in the best way.
 Domino’s has given both authority and responsibility to the
employees.
 Employee: I have to sell 20.000 products, but if a customer
asks for a discount, I need to take permission from the boss.
DISCIPLINE
 A sense of discipline is needed in all employees at all levels in the
organization for the smooth functioning of the organization as well as
the achievement of the organizational objectives. Some employees
inherently possess this quality. Still, some employees need to be
induced with a sense of discipline, and the manager must give proper
attention to this type o individual to maintain discipline.
 Application in Domino’s
 Domino’s has complete discipline in the organization, and also every
employee tries to maintain it.
 SUBORDINATION

 Of Individual interest to General Interest

 Subordination of individual interest to general interest is the
principle where any individual’s interest that conflicts with an
organizational interest must be subordinated to the interests of
the organization,
 Application in Domino’s
 Every employee’s working pattern is towards the goal of an
organization rather than their personal goal.
 REMUNERATION

 Every individual joins the organization to earn carrying his bread

and butter; Fayol is of the aim that each employee must get fair
remuneration so that the employee, as well as the owner, gets the
same amount of satisfaction.
 Application in Domino’s
 Fair remuneration is given to the employees of Domino’s. They are
provided with the equivalent amount of reward for their work.
 CENTRALISATION AND
DECENTRALISATION
 The two teams “centralization and decentralization refer to a
philosophy of organization and management that focuses on either
the selective concentration (centralization) or the dispersal
(decentralization) of authority within the structure of an
organization. The question of where authority resides with such a
structure is of the crucial importance of organization.
 Application in Domino’s
 In Domino’s, there is a balance between both in Domino’s kind of
big organization for smooth working.
 ORDER

 Order means anything and everything should be kept at its

respective place. It means the right arrangement of things and
activities. There should be a proper order for everything. It
facilitates smooth working and avoids wastage of resources.
 Application In Domino’s
 All the material has its specified place and is kept at its place. This
makes it easier and saves time for the employees to work.
EQUITY
 The principle of equity often occurs in the core values of
an organization. According to Henri Fayol, employees
must be treated kindly and equally. Employees must be in
the right place in the organization to do things right!
 Application in Domino’s
 All the employees of Domino’s are treated in the same
manner. They are not discriminated against based on
gender, caste, sex, religion, etc. This brings harmony in
their work.
 STABILITY OF PERSONNEL

 It is the principle stating that for any organization to such smoothly, personnel
(especially managerial personnel) must not frequently enter and exit the
organization. Consequently, an organization must take steps to obtain as much
stability in its management and workforce as possible.
 Application in Domino's
 In Domino's, the employer does not back their staff by providing the feeling of
job security.
 ESPIRIT DE CORPS

 Espirit De Corps stands for striving for the involvement and unity of the
employees. Managers are responsible for the development of morale in the
workplace, individually and in the area of communication.
 It contributes to the development of the culture and creates an atmosphere of
mutual trust and understanding.
 Application In Domino's
 Domino's is doing good because of the key factor of ‘team spirit. Doing work in
team spirit can do a miracle. Mc Donalds better productivity, efficiency &
effectiveness is the result of using Fayol’s Principle in their works.
 Check-List

 Division of Work
 Authority & Responsibility
 Discipline
 Subordination of Individual Interest to General Interest
 Remuneration
 Centralisation & Decentralisation
 Order
 Equity
 Stability of Personnel
 Espirit De Corps
 CONCLUSION

 It is evident from the analysis of the project, Mcdonalds apply almost all general
principles of Henri Fayol.
 It pays great attention to its valued customers by providing high-quality beverages
in a pleasant environment. Employees are respected, valued, recognized, and
professionally groomed by various incentives.
 It meets all norms and respects the sentiments of people and dews of land.
 Domino's has proved that it is essential for an organization is concentrate on its
resources viz people, environment, and the theories of organizational behavior.
 BIBLIOGRAPHY

 https://www.dominos.com.
 http://business
alligator.com/medonalds-success–
story-2technique
 http://www.google.com/search?q=mcdonalds &
wiki & clients =ms-android-micro mass –
Lourie/nms=5 il