Memorandum: Technical Report Writing - CV - (A)
Memorandum: Technical Report Writing - CV - (A)
• They are generally used to provide or ask for information. Announce a new policy or system, update a
personnel or any internal matter.
• They generally follow ABC format & use headings, tables, graphs etc. to make information more
readable.
Elements of an Effective Memo
An effective memo:
Organizational people should cooperate each other in performing their activities. For obtaining such
cooperation and help, they can write memo to each other. Also, Since memo is a written document, it can
be preserved and used as reference in internal parties.
Parts of a Memo
All memos consist of two sections: The heading & the body.
The Heading:
The heading indicates who is writing whom, when and why. The heading should include the following parts:
1. To
• Lists the names of everyone who will receive the memo
• Includes the first and last name and titles or departments of the recipients for formal memos, memos to
superiors, or if everyone on the list does not know each other
• If all recipients know each other's names and positions, use just the first initial and last name of each recipient
• Can be listed alphabetically or by rank
Parts of a Memo
2. From
• Lists the name of the writer(s) in the same way as the name(s) of the recipient(s)
• There is no special order of writing the names of writer(s)
3. Date
• Lists the month, date, and year the memo was written
• Do not use abbreviations
• Avoid using numbers for months
Parts of a Memo
4. Re: or Subject
• Indicates the main subject of the memo
• Should be as specific and concise as possible
5. Cc or c
• Lists those readers who should have a copy of the memo for their information or reference but are not
expected to carry out the same action as the recipients listed in the To: line
• "cc" can also be placed at the end of the memo below the distribution list (if used)
The Heading
section of the
Memo.
An example of a memorandum
following ABC format
Types of Memo
There are four types of memos you might have to write, each with its own organizational format:
information, problem-solving, persuasion, and internal memo proposal.
1. Information Memo
• Used to deliver or request information or assistance
• First paragraph provides main idea
• Second paragraph expands on the details
• Third paragraph outlines the action required
Types of Memo
2. Problem-solving Memo
• Suggests a specific action to improve a situation
• First paragraph states the problem
• Second paragraph analyzes the problem
• Third paragraph makes a recommendation
• When making a recommendation, include not only the positive details but also the drawbacks and diffuse them yourself
3. Persuasion Memo
• Used to encourage the reader to undertake an action he or she doesn't have to take
• First paragraph begins with an agreeable point
• Second paragraph introduces the idea
• Third paragraph states benefits to the reader
Types of Memo
4. Internal Memo Proposal
• Used to convey suggestions to senior management
• First paragraph states reason for writing
• Second paragraph outlines present situation and states writer's proposal
• Third paragraph describes advantage(s)
• Fourth paragraph mentions and diffuses disadvantage(s)
• Fifth paragraph ends with a call to action
Samples
1.
Sample of memo discussing the
delay of a product launch.
It is written by the Director of the
Product Development Team and
the dedicated audience of the
memo is the entire organization.
Samples
2.
This sample discusses the
memorandum sent by a senior
official of the company to the
sales staff praising them on
their presentation and
announcing bonus checks for
them.
Samples
3.
This memo is written by the
VP Marketing Department
informing all staff about the
ongoing remodeling of the
Kitchen area
Samples
Any Questions?