FACILITATION AND

AIRPORT SERVICES
MEAM 603
FACILITATIO ● Banks And Foreign Exchange Facilities At
N AND Airports

AIRPORT ●Vehicle Parking Facilities At Airports

SERVICES ●Duty-free Shops On Arrival

●Transfer Of Downtown Duty-free Purchases

●Facilities For General Aviation

●Airport Handling Arrangements

●Landside Transportation
BANKS AND FOREIGN
EXCHANGE FACILITIES
AT AIRPORTS
MAEM 603
BANKS AND ● Airports are commonplace for currency
FOREIGN exchanges, enabling travelers to purchase
currency of their travel destination
EXCHANGE
immediately before their departure or
exchange any excess money back to their
local currency upon their return.

● Because airports are seen as the last port

of call, the rates at airport exchanges will, in
general, be more expensive than those at a
bank in the city of departure
BANKS AND
FOREIGN
EXCHANGE
What Is a Bank?

●A bank is a financial
institution licensed to
receive deposits, make loans
and currency exchange.

●There are several types of

banks including retail,
commercial, and investment
banks.

●In most countries, banks are

regulated by the national
government or central bank.
BANKS AND FOREIGN
EXCHANGE
What Is a Foreign Exchange?

●Foreign Exchange are businesses that

allow customers to swap one currency
for another.

●Foreign Exchange can be found in

physical locations, such as in banks or
airports.
BANKS AND FOREIGN
EXCHANGE
You will find a local bank branch that
provides foreign exchange and basic
banking facilities, such as ATMs for cash
withdrawals, transfers and deposits.
BANKS AND FOREIGN
EXCHANGE
Banks and currency exchange are located at
arrivals and departure areas. Most of them can be
found at the arrivals area.
BANKS AND
FOREIGN
EXCHANGE
The importance of banks and foreign
exchange for the economy in general.

● It acts as a vital connection between the

domestic and international markets for a
variety of commodities, services, and
financial assets.

● We may compare prices by using the

exchange rate.

● Different currencies are used to describe

products, services, and assets.
BANKS AND
FOREIGN
EXCHANGE
Restrictions for Foreign
Exchange

Philippine Pesos (PHP)

BANKS AND
FOREIGN
EXCHANGE
Restrictions for Foreign
Exchange

United States Dollars (USD)

VEHICLE PARKING
FACILITIES AT
AIRPORTS
MAEM 603
VEHICLE Airports started as a simple transfer point
PARKING between ground and sky. Travelers were
often dropped off: parking was scant.
FACILITIES
As air-travel became common and airports
became bustling hubs, these parking lots
became a vital part of an airport’s design
VEHICLE PARKING
FACILITIES
There are six main types of airport parking:

○ Drop-off and pick-up zones

○ Cell phone waiting lots

○ Short-term parking lots

○ On-site long-term parking

○ Off-site long-term parking

○ On-site car rental lots

 DROP-OFF AND
PICK-UP ZONES
●give vehicles curbside access to the
airport’s entrance for a duration of less
than 15 minutes.
CELL PHONE
WAITING LOTS
●are remote lots that allow free
or cheap parking for a driver
who is waiting to pick up an
arrival.
SHORT-TERM
PARKING
●is generally used by drivers
who will be in the airport for
less than four hours.
ON-SITE
LONG-TERM
PARKING
●allows travelers to park their
cars for the duration of their
trip.
OFF-SITE
LONG-TERM
PARKING
●Offers parking space for
travelers wishing to park for
the duration of their trip. This
parking is unaffiliated with the
airport.
ON-SITE CAR
RENTAL
●Feature one or more car
rental companies who provide
rental cars at the airport.
AIRPORTS Liability is an important consideration in
PARKING deciding parking design.

LIABILITY ●When a car is parked by valet, the lot is

more likely to be found responsible for
damage.

●However, if the driver parks their own car

and leaves, carrying their keys, the lot is
only liable for its own negligence.
PARKING RATES AT FORT
LAUDERDALE-HOLLYWOOD
INTERNATIONAL AIRPORT

● Long Term Parking: ● Short Term Parking:

∙ $2.00 First Hour

∙ $2.00 First Hour
∙ $1.00 each additional 20
∙ $1.00 each additional 20 minutes
minutes
∙ $24.00 Daily Maximum
∙ $12.00 Daily Maximum
∙ No overnight parking
PARKING RATES AT MACTAN
-CEBU INTERNATIONAL
AIRPORT
Automobile (Car) Motorcycle

First 1-Hour - P30.00 Per Day - P20.00

Succeeding Hour - P10.00 Overnight Parking (24 hours)

- P130.00
Overnight Parking - P250.00
Succeeding Overnight Rate -
P120.00
PARKING LOT LAYOUT
DUTY-FREE SHOPS ON
ARRIVAL
MAEM 603
DUTY-FREE
SHOPS

WHAT ARE DUTY FREE STORES?

● Duty Free Stores are retail

establishments licensed by
the government to sell duty
and tax free merchandise for
the convenience of travelers.
DUTY-FREE
SHOPS
WHERE ARE THESE STORES
LOCATED?

●Duty-free shops are located

usually at the arrival area
and on the way to the
departure area for most
international airports.
 DUTY-FREE SHOPS

Mactan-Cebu International Airport

DUTY-FREE
SHOPS
WHO ARE ENTITLED TO DUTY
FREE SHOPPING
PRIVILEGES?

● Incoming passengers
(from a foreign country)
who are Regular Filipino
Travelers

● Incoming passengers (from

a foreign country) who are
Foreign Individual Travelers

● Incoming Balikbayan and

Overseas Filipino Workers
DUTY-FREE SHOPS
WHO ARE ENTITLED TO DUTY FREE
SHOPPING PRIVILEGES?

● Departing passengers with

confirmed bookings destined to
foreign countries

● Diplomatic personnel and personnel

of other governments and offices of
international organizations,
institutions, associations and
agencies entitled to tax and/or duty
exemptions.
DUTY-FREE WHAT ARE THE CONDITIONS ATTACHED TO
DUTY FREE SHOPPING?
SHOPS
1. Purchases shall be made only in the
acceptable tenders and foreign currencies, as
follows:

● Cash
● International Major Credit Cards
● Gift Certificate
● DEBIT CARDS (Megalink, Bancnet, BPI)
● Store Coupons
 WHAT ARE THE CONDITIONS ATTACHED TO DUTY FREE
FACILITIES FOR SHOPPING?

GENERAL 2. Purchases shall be made within the prescribed period for

AVIATION shopping.

3. Purchases shall be made personally by the passenger

himself.

(non-transferrable)

3. The duty free shopping privilege may be availed once a year

only.

4. Purchases of minors are limited to consumable items only.

5. Tourists may purchase electronics and home appliances.

TRANSFER OF
DOWNTOWN DUTY-FREE
PURCHASES
MAEM 603
 Downtown Duty Free shops
What is Downtown duty- are particular to

Downtown free, are duty- Asia/Pacific. Some of

these stores are really
free shops the
Duty-free? beautiful. You’ll find them
are off-site of the in South Korea, Thailand,
Japan, Taiwan, Philippines,
airport premises. Indonesia, Australia, and
New Zealand. Only genuine
travellers are eligible to buy
Duty and Tax Free
merchandise, generally for
pickup at the airport on
departure. However, in
some cases you may
actually be able to take the
goods with you.
FIESTAMALL
Duty Free Philippines’ premiere store,
Fiestamall, is located about 200 meters
from the Terminal 1 of Ninoy Aquino
International Airport (NAIA). The
Fiestamall boasts of a wide array of
merchandise from chocolates,
cigarettes, liquor, electronics, sporting
goods, to supermarket items, as well as
other brand names, such as: Chanel,
Bvlgari, Dunhill, Longchamp, MAC, to
name a few.
Who Are Entitled to
Downtown Duty Free
Shopping Privileges?
● Incoming passengers who are Regular
Filipino Travelers
● Incoming passengers who are Foreign
Individual Travelers
● Incoming Balikbayan and Overseas Filipino
Workers
● Departing passengers with confirmed
bookings destined to foreign countries
● Diplomatic personnel
● Personnel of other governments and offices
of international organizations, institutions,
associations and agencies
Transfer of downtown
duty-free purchases
Departing travelers with confirmed bookings destined
to foreign countries immediately before boarding
their flights or vessels at an international airport, in
any quantity and value; Provided, that all such
downtown duty-free purchases shall be delivered to
the pre-designated claim counter/s at the airport of
embarkation under customs supervision to ensure
the exportation thereof; Provided, further that in case
of flight delays or cancellation, goods purchased
shall be returned to or placed under the custody and
control of officers of the Bureau of Customs until the
same are finally re-exported.
FACILITIES FOR GENERAL
AVIATION
MAEM 603
FACILITIES FOR
GENERAL AVIATION
● General aviation includes various users and
activities such as corporate flight
departments, recreational users, business
flying, flight training, agricultural
applications, law enforcement, Fixed-base
Operators, and special aeronautical service
opera-tors
 Aircraft Parking Apron
FACILITIES FOR ●
● Hangars

GENERAL ●
●
Fuel Facilities
Access Roads
AVIATION ●
●
Automobile Parking
Administration Buildings
● Fixed-base Operations
The airport and users ● Helicopter Parking
generally need the following
facilities:
AIRCRAFT
PARKING APRON
● Is the section of an
airport where planes
are parked, unloaded
or loaded, refueled,
boarded, or serviced.
HANGARS

● A hangar is an enclosed
building structure to hold
aircraft or spacecraft.
FUEL
FACILITIES

● Are facilities that store and

dispense fuel for aircraft
use, such fuel trucks, fuel
pumping stations and fuel
barrels cellars.
ACCESS
ROADS

● An access road is often used

to provide access to private
driveways for industries,
such as the general aviation
section of an airport.
AUTOMOBILE
PARKING

● Is a cleared area that is

intended for parking
vehicles temporarily.
ADMINISTRATION
BUILDINGS

● Are facilities where administrative and

operational work is performed. Such as
flight planning, documentation, human
resource and accounting etc.
FIXED-BASE
OPERATIONS
● Is an organization
granted the right by
an airport to operate
at the airport and
provide aeronautical
services such as
fueling, hangaring,
tie-down and parking,
aircraft rental, aircraft
maintenance, flight
instruction, and
similar services.
HELICOPTER
PARKING
● Is a landing area or
platform for helicopters
and powered lift aircraft,
most commonly referred
to as a (Helipad). It
provides a clearly
marked hard surface
away from obstacles
where such aircraft can
land safely.
AIRPORT HANDLING
ARRANGEMENTS
MAEM 603
Airport handling It includes ● Reservation Counter
● Check-in Counter
several
arrangements operation of
● Baggage Makeup Area
(BMA)
which are: ● Boarding Gates
● Region of Aircraft
Movement and Parking
(RAMP)
● Arrival
● Cargo
 Function and
Reservation Is where a
Responsibilities:
passenger can
Counters purchase his/her
● Reservation
● Cancellation
ticket for travel. ● Rebooking
● Special Service
Request Bookings
● Meal Request
● Changing Sector
● Help Desk
● Refunds
 Function and
Check-in Is the area
Responsibilities:
where a
Counters passenger
● Checks passenger tickets.
● Checks passenger
drops-off identification.
● Provide assistance to
his/her passengers.
● Weigh passenger
baggage and baggage.
get their ● Collects excess baggage
charges.
boarding ● Issues boarding pass and
passes. baggage tags.
 Function and Responsibilities:
Baggage Make is the
adjacent ● Organize baggage trolleys
up Area place of the
as per flights load.
● Segregate baggage per
terminal flight destination.
● Checks the type of baggage
building ● Reconcile baggage and
where the load in trolleys.
● Dispatch baggage to
check-in assigned aircraft for
baggages are loading.
● Advices RAMP agents of
segregated as trolley count, baggage
per flight count and baggage weight.

details.
 Function and Responsibilities:
Boarding is the area
where ● Check passenger carry-on
Gates passenger
baggage tags.
● Check SSR passenger details
s move to prior to boarding.
● Announce passenger boarding
board the arrangements.
● Collect passenger boarding
aircraft. passes.
● Assist elderly passengers, First
time travelers, Passengers with
infants and Unaccompanied
Minors.
● Inform RAMP Agents of
missing passengers.
● Endorse passenger manifest to
RAMP agents.
Region of is the area Function:

Aircraft of the ● Accommodates aircraft

airport parking.
Movement and ● Accommodates aircraft
where
Parking aircraft are
refueling.
● Loading or unloading
parked, passengers.
unloaded or ● Loading or unloading cargo.

loaded, ● An area for maintenance.

refueled,
boarded, or
maintained
 is the portion Function and
Arrival Responsibilities:
of an airport
● Display ETA on flight
and where information display.
passengers ● Check flight information
and assigned parking bay.
disembark. ● Accommodate special
handling passengers –
VIP/CIP/WCHR/UM.
● Ensure wheelchair and
loaders are available for
arrival.
● Check on delivery of
priority baggage.
● Accommodate passenger
baggage pick-up.
Cargo Is the part of Function and
Responsibilities:
an airport that
● Carry important shipments
handles air
● Facilitates the supply
freight, such chain of, foodstuff, mail,
as air mail, automotive parts,
package electronics, many others.

parcel, etc. ● Ensure global supply

chain in a steady phase.
LANDSIDE
TRANSPORTATION
MAEM 603
LANDSIDE
TRANSPORTATION
What is landside transportation?

● Landside transportation refers to both

public and private movement of people
and freight via land vehicles. Landside
transportation can also include
references to vehicles or infrastructure,
such as roads and railways connecting
with airports and air travel.
LANDSIDE
TRANSPORTATION
What are vehicles for landside transportation?

There are three modes of transport for

passengers to access the landside of an
airport:

● Private automobile

● Taxi/Cab

● Public Transit
Private Automobile

Is a motor vehicle
transporting persons
or property for which
no charge is paid
directly or indirectly by
the passenger or by
any other entity.
Taxi
A taxi, also known as a cab
or a taxicab, is a type of
vehicle for hire with a
driver, used by a single
passenger or small group
of passengers, often for a
non-shared ride. A taxicab
conveys passengers
between locations of their
choice.
Public Transit
Public transport is a system of transport
for passengers by group travel systems
available for use by the general public.
This include city buses, trolleybuses,
trams, passenger trains, and ferries.
Singapore Changi Airport was built with ground-
transportation considerations in mind from
Changi the onset, with the East Coast Parkway built
Airport and opened in tandem with the airport,
providing a direct link to the city centre. At a
distance of about 20 km (12 mi), the
expressway was built almost entirely on
reclaimed land, thus minimising disruptions to
the existing road network in Singapore's East
Coast.
Ninoy Aquino
International Airport

The Manila International Airport

Authority runs a shuttle bus
system which connects all four
terminals for passengers who
have onward connections on
flights departing from another
terminal.

Shuttle buses run every fifteen

minutes during daytime hours, but
passengers are required to clear
immigration and customs to use
the system.