COSO and Risk Management
COSO and Risk Management
Learning Objectives
Understanding:
• Key Drivers for an Effective Control Framework
• Parallel to Government Control Requirements
• DOE Framework and Contractor
Requirements
• SEC/Public Company Requirements
• COSO Framework Maturity Over Time
• Enterprise Risk Management Objectives
• Processes and Controls
• Application of a Risk Maturity Matrix
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COSO updated its internal control guidance in 2013 with the issuance of a revised
Internal Control - Integrated Framework COSO introduced the concept of
principles related to the five components
of internal control. The Green Book adapts these principles for a government
environment.
http://www.coso.org/
http://www.gao.gov/greenbook/overview
Control Frameworks Contain Risk Assessment Component
2014
The functioning of an integrated control framework is an organizational process that can aid
agencies and companies in achieving operational, reporting and compliance objectives.
Risk assessment is a component of a control framework and risk management system which is
designed to evaluate and address potential events to reasonably ensure organizations are
working more efficiently and effectively, reporting accurately on their operations, and complying
with applicable laws and regulations.
A. Background
In 1982, Congress enacted the Federal Managers’ Financial Integrity Act (FMFIA), which requires each
agency to establish and maintain internal control systems that allow:
• obligations and costs to be recorded in compliance with applicable laws;
• funds, property, and other assets to be safeguarded; and
• revenues and expenditures applicable to agency operations to be properly recorded and accounted for to
permit the preparation of accounts and reliable financial information and statistical reports and to
maintain accountability over the assets.
Following the publication of the initial GAO Standards, the Office of Management and Budget (OMB) issued
Circular A-123 to provide specific guidance for agencies to follow in implementing internal control programs.
In 1995, OMB revised Circular A-123 to require internal controls to support the purpose of the newly
enacted Government Performance and Results Act of 1993, namely the improvement of program
effectiveness and accountability. This revision required agencies to transmit a single annual Statement of
Assurance from the head of the agency to the President, Congress, and OMB, stating whether there is
reasonable assurance that the agency’s controls are achieving intended objectives.
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DOE Internal Controls Evaluation Framework
Management controls are required under DEAR 970-5203-1 which is incorporated in DOE Prime Contracts under clause I .
(a)(l) The contractor shall be responsible for maintaining, as an integral part of its organization, effective systems of
management controls for both administrative and programmatic activities. Management controls comprise the plan of
organization, methods, and procedures adopted by management to reasonably ensure that: the mission and activities assigned to the
contractor arc properly executed; efficient and effective operations are promoted; resources are safeguarded against waste, loss,
mismanagement, unauthorized use, or misappropriation; all encumbrances and costs that are incurred under the contract and fees
that are earned are in compliance with applicable clauses and other current terms, conditions, and intended purposes; all
collections accruing to the contractor in connection with the work under this contract, expenditures, and all other transactions and
assets are properly recorded, managed, and reported; and financial, statistical, and other reports necessary to maintain accountability
and managerial control arc accurate, reliable, and timely.
(2) The systems of controls employed by the contractor shall be documented and satisfactory to DOE.
(3) Such systems shall be an integral part of the contractor's management activities, including defining specific roles and
responsibilities for each level of management, and holding employees accountable for the adequacy of the management systems and
controls in their areas of assigned responsibility.
(4) The contractor shall, as part of the internal audit program required elsewhere in this contract, periodically review the
management systems and controls employed in programs and administrative areas to ensure that they are adequate to
provide reasonable assurance that the objectives of the systems are being accomplished and that these systems and
controls are working effectively. Annually, or at other intervals directed by the contracting officer, the contractor shall supply to
the contracting officer copies of the reports reflecting the status of recommendations that result from audits of business, financial, or
management controls performed by its internal audit activity and any other audit activity.
(b) The contractor shall be responsible for maintaining, as a part of its operational responsibilities, a baseline quality assurance
program that implements documented performance, quality standards, and control and assessment techniques.
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Requirements for US Public Companies
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SEC Requirements Cont.
This Act identifies and prohibits certain types of conduct in the markets and provides the
Commission with disciplinary powers over regulated entities and persons associated with
them http://www.sec.gov/about/laws/sea34.pdf.
10
SEC Control Exception
El Paso’s Failure Properly to Account for Its Purchases of Iraqi Crude Oil
32. El Paso’s accounting for its Oil for Food transactions failed properly to record the nature of the company’s payments. In at least fifteen
transactions, a portion of the company’s purchase price for Iraqi crude oil constituted surcharge payments to Iraq in violation of U.N.
regulations and U.S. and international trade sanctions. The company failed to so designate those payments, characterizing them instead simply
as part of Paso’s cost of goods sold. Thus, El Paso failed to accurately record these payments in its books, records, and accounts.
CLAIMS FOR RELIEF
FIRST CLAIM
[Violations of Section 13(b)(2)(A) of the Exchange Act]
33. Paragraphs 1 through 32 are realleged and incorporated by reference.
34. As described above, El Paso, through its officers, agents and subsidiaries, failed to keep books, records, and accounts, which, in reasonable
detail, accurately and fairly reflected its transactions and dispositions of its assets.
35. By reason of the foregoing, El Paso violated Section 13(b)(2)(A) of the Exchange Act [15 U.S.C. § 78m(b)(2)(A)].
SECOND CLAIM
[Violations of Section 13(b)(2)(B) of the Exchange Act]
36. Paragraphs 1 through 35 are realleged and incorporated by reference.
37. As described above, with respect to illegal surcharge payments made in connection with El Paso’s purchases of Iraqi crude oil, El Paso failed
to devise and maintain a system of internal accounting controls sufficient to provide reasonable assurances that: (i) payments were made in
accordance with management’s general or specific authorization; and (ii) payments were recorded as necessary to maintain accountability for
its assets.
38. By reason of the foregoing, El Paso violated Section 13(b)(2)(B) of the Exchange Act [15 U.S.C. § 78m(b)(2)(B)]. 11
El Paso failed to devise and maintain a system of internal accounting controls sufficient to provide reasonable assurances that:
(i) payments were made in accordance with management’s general or specific authorization; and
(ii)payments were recorded as necessary to maintain accountability for its assets.
38. By reason of the foregoing, El Paso violated Section 13(b)(2)(B) of the Exchange Act [15 U.S.C. § 78m(b)(2)(B)]. 11
https://www.sec.gov/litigation/litreleases/2007/lr19991.htm
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Consequences of an SEC Violation
https://www.sec.gov/litigation/litreleases/lr18896.htm
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Consequences of an SEC Violation
Washington D.C., April 22, 2015 — The Securities and Exchange Commission today announced an award of
more than a million dollars to a compliance professional who provided information that assisted the SEC in an
enforcement action against the whistleblower’s company.
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COSO Evolution
Internal Internal
Control Control
- Integrated - Integrated
Framework Framework Draft 2017 ERM
(updated)
2004
2009
Guidance on
Monitoring
Enterprise Risk
Internal
Management (ERM)
Control
- Integrated
Systems
Framework
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2018 ERM Update Draft Broadens Risk Universe
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Table shows how these megatrends translate to ESG-related issues, risks and opportunities that companies need to acknowledge and address.
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Consequences from failure to manage ESG-related risks
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What Is Enterprise Risk Management ?
According to COSO,1 Enterprise Risk Management (ERM)
is “A process, effected by an entity’s board of directors,
management, and other personnel, applied in strategy
setting and across the enterprise, designed to identify
potential events that may affect the entity, manage risk
to be within its risk appetite, and to provide reasonable
assurance regarding the achievement of entity objectives.”
Previously, ERM’s main focus was preventing the erosion of value and minimizing
risk to an acceptable level. Today, it is vital to strategy and identification of
opportunities to create and maintain value.
Management Establishes Risk Appetite / CAE Must Report High Risks to the Board
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Risk Analysis
Share or Process
Measurement
Transfer It Level
Diversify or Activity
Prioritization
Avoid It Level
Audit Will Typically Evaluate Risk Mitigation Through Controls at Various Levels 25
Risk Analysis Criteria
What is the likelihood the risk will occur? 5
Level Current Plan, Approach and Processes... High
5 Near Certainty: ...Cannot avoid this type of risk; no known 4
Likelihood
processes or workarounds are available
Likelihood
4 Highly Likely: ...Cannot avoid this risk, but a different approach 3 Moderate
might
3 Likely: ...May avoid this risk, but workarounds will be
required
2
2 Low Likelihood: ...Have usually avoided this type of risk with
Low
minimal oversight in similar cases 1
1 Not Likely: ...Will effectively avoid this risk based on standard
practices 1 2 3 4 5
Consequence
Given the risk is realized, what would be the magnitude of the impact?
Level 1 2 3 4 5
Type
Technical Minimal or Minor perf. Moderate perf. Unacceptable, but Unacceptable; no
no impact shortfall, same shortfall, but workarounds alternatives exist
approach workarounds available
Consequence
retained available
Cannot achieve
Schedule Minimal or Additional Minor schedule slip; Program critical key program
no impact activities will miss need date path affected milestone
required; able to
meet key dates
Budget increase or Budget increase
Cost Minimal or Budget increase unit production cost Budget increase or unit
no impact or unit increase <5% or unit production production cost
production cost cost increase increase >10%
increase <1% <10%
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Risk Assessment Tools/Templates
Organizations and Functions measure likelihood and impact of risk occurrences against
criteria:
Consequence
Likelihood • Escape results in loss of revenue?
• Recent organizational changes? • Escape results in loss of competitive
advantage?
• Recent public events?
Impact Score = • Escape effects company reputation?
• Recent escape(s)?
• Escape results in potential for fines
• Internal indicators show an
or penalties?
area of concern?
• Related to an oversight agreement?
• Recent regulatory change? = Likelihood Score
• Regulatory area complex?
• Internal control activities
mature? Results plotted
Likelihood
• Information flows? on a “heat”
chart
• External regulatory agency
monitoring?
Consequence
• Internal monitoring?
A Environmental Issues
B Health and Safety
C FCPA 5
D Compliance Risk Management
E Training B
F SOX 4
Likelihood
3 I 12
H E, F A
G Audit of Subcontractors
H Lobbying 2
k J G C, D
I Import
J Staffing
1
L
K Labor Charging
1 2 3 4 5
L IT Security
Consequence
Low Moderate High
Likelihood
Low
3 O
2
X
Likelihood Rationale:
All lobbying is coordinated through the Corporate office. Only a few employees 1
conduct any lobbying and it’s at a very low level. Affected employees are aware
of the procedure to report lobbying activity. Procurement and Accounts Payable
1 2 3 4 5
o - Original
suite of controls – see contract compliance risks / controls
Consequence x - Current
BUSINESS SENSITIVE 29
ERM Example
Action to streamline booking of material costs - eliminate need to capture costs by location
Strategy Operations Reporting Compliance
Objectives Lower Costs Accuracy Tax
Requirements
Action Alignment
Reporting objective – Effectively support needs of tax reporting groups – Tax Report Accuracy
Compliance objective – Accurate and timely sales tax returns - Required by law
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Figure 1 – Internal audit’s role in ERM
Note: This diagram is taken from HB 158-2010 Delivering assurance based on ISO 31000:2009 Risk management, and is itself based on a diagram in a
position statement released by the Institute of Internal Auditors – UK and Ireland in September 2004 on The Role of Internal Audit in Enterprise-wide Risk
Management.
Broadleaf’s view is that the tasks in the dark-blue section of the fan should be separated from internal audit. Within most organizations there is a clear
conflict of interest between internal audit and risk management in these areas. Some of the specific roles and activities that may lead to conflicts of interest
are noted in Table 1.
Programmatic
Barriers
Individual
Barriers
Monitoring
Latent Organizational
Weaknesses: Implication or Impact
Poorly written procedures,
Failed or non-existent Barriers,
Ineffective Management
Consequence
Risk Events?
Conditional Probability
The probability that event A occurs given that event B has already occurred is called the
conditional probability of A given B. Symbolically, this is written as P(A|B). The probability
it rains on Monday given that it rained on Sunday would be written as P(Rain on Monday |
Rain on Sunday).
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Working Down The Risk Hierarchies
Missing the deadline to submit timely state tax returns may result in fines and penalties
Determine what the key events are and to what extent they should be mitigated
Key Events are those events that are prioritized as more likely to occur and
cause a condition that would lead to the realization of a consequence.
Control Type
Design
Risk # Control Description Preventive Detective Monitoring Issue Effective Ineffective
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The “Why” Analysis
Problem
Why from a Why from a
Why? people perspective?
process
perspective? Why did the problem happen?
Why?
And why did And why did
that happen? that happen
Why? Why?
And why did And why did And why did And why did
that happen? that happen? that happen? that happen?
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Closely Evaluate Processes/Results
Business Objective
RE
RE RE RE RE
RE RE RE RE RE RE RE
Control
CO CO CO CO CO CO CO CO CO CO CO CO Control Objective CO
Control
Control Control Control Control Control Control Control Control Control Control Control Control
Control
Control
Control Control Control
CO
Control
Control Control
Control
Process:
Risk Manager’s review Control Objective:
Control:
Manager reviews the
of travel Risk Adequate documentation is
provided
reimbursement documentation
to ensure approval and adequate
support for expenses incurred &
signs the documentation
indicating approval.
Reimbursement package is sent
to accounts payable for review
and processing.
Business Services Objective:
Accurate & allowable travel
reimbursements Control Objective:
Expense is only for the Control:
Risk employee (i.e. no AP clerk reconciles expense report
airfare paid for spouse) to documentation provided by
employee, ensuring all costs on
the expense report are supported
with documentation.
Control Objective:
Process: Risk Expenses are incurred
Risk Accounts Payable’s Control:
review of travel Control Objective:
AP clerk reviews documentation
for compliance with FAR, FTR
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Desired Leadership Attributes for Success
Consider Hiring and Development Objectives:
LEADING PEOPLE
Conflict Management, Leveraging Diversity, Developing Others, Team Building
RESULTS DRIVEN
Accountability, Customer, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility
BUILDING COALITIONS
Partnering, Political Savvy, Influencing/Negotiating
FUNDAMENTAL COMPETENCIES
Interpersonal Skills, Oral Communication, Written
Communication, Integrity/Honesty, Continual Learning, and
BUSINESS ACUMEN Public Service Motivation
Financial Management, Human Capital
Management, Technology Management
LEADING CHANGE
Creativity and Innovation, External
Awareness, Flexibility, Resilience, Strategic
Thinking, Vision
How Do You Achieve These Objectives? 42
Integrated Risk Management
Identify and engage subject Convene subject matter Survey organizations and Integrate compliance risk
matter experts to surface experts across the functions regularly to assessments with
key risks across the firm. organization to assess key uncover changes in enterprise-wide risk
risks. compliance risk exposures. detection efforts.
Conduct a gap analysis to
understand firm-wide Document company and Update potential list of risk Develop detailed risk-
compliance and legal risks industry-specific legal and exposures with (potential) specific (e.g., EH&S, data
and current control gaps: regulatory requirements. changes to legal and privacy) compliance
- Develop an initial list regulatory landscape. standards for business
ETHICS AND COMPLIANCE
functional group to compliance risks across owned risk self- Align organizational and
assess and prioritize likelihood and severity. assessments that roll up to functional unit-owned risk
core risks. the corporate center. self-assessments and
mitigation plans with
Work with the business to strategic business plans.
develop risk mitigation
plans. Use an employee survey to
understand core culture,
employee perceptions, and
related risks.
Key Metrics / Milestones: Key Metrics / Milestones: Key Metrics / Milestones: Key Metrics / Milestones:
Identification of top 5 Documentation and Identification of top 5 Identification of top 5
corporate compliance risks assessment of most corporate compliance risks compliance risks to
significant compliance and to company (by location, company Year-over-year
legal risks to company business unit) changes in organizational
Number of compliance Percent of major business or functional risk
control issues documented units completing risk assessment results
in internal audit reports assessment Number of citations issued
Progress against risk by regulatory agencies
mitigation plans Internal audit compliance-
testing results
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44 44
Risk Management Maturity Model