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Barriers To Effective Communication and Their Management

Barriers to effective communication can be social, psychological, cultural, physiological, organizational, physical, or related to language and semantics. Social barriers include factors like age, race, education level and socioeconomic class. Psychological barriers involve attitudes, fears, personality, and mental state. Cultural barriers relate to differences in language, norms, values, beliefs, and traditions. Physiological barriers include health issues, disabilities, and physical appearance. Organizational barriers involve unclear roles and responsibilities or too much information. Physical barriers relate to the communication channel, environment, distractions, and setting. Overcoming communication barriers requires understanding their various sources and managing them effectively.

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176 views27 pages

Barriers To Effective Communication and Their Management

Barriers to effective communication can be social, psychological, cultural, physiological, organizational, physical, or related to language and semantics. Social barriers include factors like age, race, education level and socioeconomic class. Psychological barriers involve attitudes, fears, personality, and mental state. Cultural barriers relate to differences in language, norms, values, beliefs, and traditions. Physiological barriers include health issues, disabilities, and physical appearance. Organizational barriers involve unclear roles and responsibilities or too much information. Physical barriers relate to the communication channel, environment, distractions, and setting. Overcoming communication barriers requires understanding their various sources and managing them effectively.

Uploaded by

Edu Mate
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Barriers

Barriers to
to Effective
Effective
Communication
Communication and
and Their
Their
Management
Management
Points of Discussion
• Communication-what it is?
• Significance of communication
• Process of Communication
• Barrier?
• Barriers to communication
COMMUNICATION

Tuğçe AYDIN
What is communication?
• Communication is a process through
which two or more people exchange
information, ideas, thoughts,
emotions in such a way that each
gain a common understanding of the
intended message.
• Communication is a dyadic concept.
• In Communication system 35%
message is carried verbally and
rest of the 65% non verbally.
COMMUNICATION
Communication is the
process of sending and
receiving messages
between parties
Basic Model Of Communication
Source Encoded Channel Decoded Receiver

Feedback
Significance of Communication
• Lifeblood of an individual,
organisation, society
• As you grow you communicate more
and more
• In all domains of life and in all
directions Downwards Sideways
Upwards
BARRIERS FOR EFFECTIVE
COMMUNICATION

Ayşe Bilge ÇAKIR


Barrier ?
• Lack of Commonness is barrier
• A barrier to interpersonal
communications is anything that
prevents, restricts or impedes the
conveyance of meaning by words or
gestures between two or more
persons in a social setting.
• The term ‘Barriers’, ‘Obstacles’, ‘
Hindrances’ and ‘noise’ are all used
to describe the distracting stimuli
• associated with the
• communication process
Absence of defined role of any component = Creates Barrier
Barriers to Effective
Communication
• Social
• Psychological
• Cultural
• Physiological,
• Organizational
• Physical
• Language & semantic
Social Barriers

Age
Race
National or Cultural
Origin
Socioeconomic Class
Education Level
Urban or Rural
Residence
AGE
Young people and old people communicate in
different ways.
We do tend to judge a statement by different
standards if we know the speaker’s age.
A person’s age or gender is not
important in judging the truth or
wisdom of what that person says .
Their maturity, their educational
backgrounds, and the different eras in
which they grew up make a Generation
Gap inevitable.
Psychological Barriers
• Attitude towards self
• Fear
• Attitude towards audience
• Attitude towards the message
• You Yourself is not convinced
with the subject
• Knowledge of subject
• Personality/Status of the
communicator
Other Psychological Barriers
• State of Mind
Happy, Sad
• Personal Problems/Worries
• Pre conceived notions of Communicator
or Receiver
• Mental limitations of human beings,
failure to refer language to experience,
the confusion of concept.
Cultural Barriers
Semantic Problems: Distortion in
communication comes from
semantics- the use of words or
expressions which have a different
meaning for the sender or receiver.
Created when communicators use
technical jargon- usage common to
a particular field or specialization.
Cultural Barriers
• Language
Different languages, dialect, individual
linguistic ability, use of difficult words,
inappropriate words, pronunciation
• Norms and values
• Belief
• Social practices and traditions
Physiological Barriers
• Individuals’ personal discomfort
ill health, poor eye sight, hearing
difiiculties
• Speech and voice defect, feeling of
inferiority, diseases, physical
appearance, lack of skill.
Organizational Barriers

• Organisational Structure
unclear, to whom to communicate,
• Insufficient or inappropriate
information systems
• Information overloaded
• A lack of clarity in roles and
responsibilities
• A lack of supervision or training
The distortion of message is any kind of
loss, deformation, miss presentation or
alteration taken place in original
message while sending it to audience.
Types of Distortion :
1. Systematic Distortion – Purposely
changed
2. Fog Distortion – information is lost
3. Mirage Distortion - extra, unwanted
information
Physical Barriers
• Channel
– Availability of channel to receiver (Common channel)
– Choice of channel
– Handling of channel by communicator
– Reach : depending on size of audience, mike, etc.
– Noise level in Channel
– Presentation of information/message treatment
Muddled messages
“Dogs for sale.Will eat anything.Especially likes
children. Call 888-3599 for more information.”
• Climate
– Extreme temperature (Hot/Cold)
– Bright/ Dim Light
– High Humidity
• Comfort
Physical Barriers Cont…..
Distractions:It occurs
where people
are constantly coming
in and leaving for one
reason or another, and
experinced the
frustration that is
created by this
distracting traffic flow.
flow
Physical Barriers Cont…..
• Distractions
– Noise (Co-workers, Doors, etc.)
– Photographer
– Any announcements
– Instruction Sheet
– Tea
– Late Comers
• Physical Setting of Classroom/ Lecture Hall
– Sitting Arrangement
– Audio-Visual Aids
To Sum up

To Become an Effective communicator


Make effective use of
Heart and Body, Mind and Soul

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