Nature, Elements & Functions of Communication: Kristine B. Viñas Instructor
Nature, Elements & Functions of Communication: Kristine B. Viñas Instructor
Functions of
Communication
KRISTINE B. VIÑAS
Here starts the
lesson! Instructor
Learning Objectives
1. Discuss the nature, elements, and functions of verbal and non-
verbal communication in various and multi-cultural contexts
2. Discuss the importance of communication in different situations
3. Share how communication helped in resolving issues you have
experienced in different situations
What is
Communication
?
• Communication can be defined as Communication is generally
the process of transmitting defined as the exchange of
information and common
understanding from one person to thoughts, ideas, concepts
another (Keyton, 2011). and view between or among
• The word communication is two or more people
derived from the Latin word,
―communis”,which means
common.
01
Types of
Communication
TYPES OF
COMMUNICATION
1.VERBAL COMMUNICATION
● It is a form of transmitting messages using word
symbols in representing ideas and objects which
comes in two forms – oral and written.
● It includes a face to face interaction with another
person, speaking to someone on the phone,
participating in meetings, delivering speeches in
programs and giving lectures or presentations in
conferences.
Factors That Affect Verbal
Communication
● Tone of voice
● Use of descriptive words
● Emphasis on certain phrases
● Volume of voice
NON-VERBAL
COMMUNICATI
ON Two Categories of Non-Verbal
Communication
● Non-verbal messages
produced by the body
● Non-verbal messages
produced by the broad setting
such as time, space and
silence
It is a form of communication which refers
to the sending of messages to another
person using signs, gestures, facial
expressions and means other than the
spoken and written language.
c. It often complements the verbal message but also
Functions of may contradict.
The diagram below illustrates the components and the flow of communication
Elements of 3. Channel
● a pathway or medium through which
Communication the message travels to reach its
destination.
1. Sender
● a person, group, or organization who ● It may be oral, written, or visual.
initiates communication.
● She/He may be called the source, encoder, 4. Receiver
speaker or communicator. ● - a person who receives, analyses,
understands, and interprets the
2. Message message. - S/he can also be called
● an element transmitted in communication.
decoder, reader, or listener.
● It may consist of the idea, opinion,
information, feeling or attitude of the
sender.
Elements of
Communication 7. Adjustment
● - done if the message is distorted or is not clearly
understood by the receiver.
5. Feedback
● the receiver’s response that provides 8. Context
● - It is the situation from which the communication
information to the sender. is done. It includes settings or environment
● the return process in which the receiver (family, school, workplace, religious
provides both verbal and non-verbal communities); social relations (friends, husband
signals to show whether the message is and wife, parent and child, colleagues/boss-
understood or not. subordinate in the office); scenes which include
place, time and occasion (business meeting, job
interview, social gathering – parties, weddings,
6. Noise etc.); and culture (history, tradition, beliefs, norms,
● - a form of distortion, barrier or obstacle values)
that occurs in an of the oral communication
process.
Five Steps of the
Communication
Process
(Schreiner, 2018)
Five Steps of The Communication
Process (Schreiner, 2018)
1.Creation
2.Transmission
3.Reception
4.Translation
5.Response