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OB Concepts - Implications

This document provides an overview of organizational behavior concepts for an MBA course. It begins with introducing the need for and objectives of studying organizational behavior. Key concepts covered include attitudes, leadership, power and politics. It defines leadership and discusses qualities of good leaders. Power is defined and the different bases of power are outlined. Political behavior in organizations is discussed. The importance of organizational behavior for healthcare management is highlighted. The document concludes by thanking the audience.

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Ruchir Sharda
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31 views

OB Concepts - Implications

This document provides an overview of organizational behavior concepts for an MBA course. It begins with introducing the need for and objectives of studying organizational behavior. Key concepts covered include attitudes, leadership, power and politics. It defines leadership and discusses qualities of good leaders. Power is defined and the different bases of power are outlined. Political behavior in organizations is discussed. The importance of organizational behavior for healthcare management is highlighted. The document concludes by thanking the audience.

Uploaded by

Ruchir Sharda
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ORGANIZATIONAL BEHAVIOUR: Ankit Singh

Assistant Professor
CONCEPTS & IMPLICATIONS MBA HHM
Understand the need of this module.

Introduction of Organizational Behavior

LEARNING Concept of Attitude


OBJECTIVES
Leadership

Power and politics

Healthcare Management and Organizational behavior


Interpersonal
MANAGER’S
ROLES
Informational

Decisional
MANAGERIAL SKILLS
Manager: Someone
who gets things done
through other people
in organizations.
DEFINITION OF
MANAGER AND
ORGANIZATION
Organization: A consciously
coordinated social unit
composed of two or more
people that functions on a
relatively continuous basis to
achieve a common goal or set
of goals .
MOST COMMONLY
REPORTED
CHALLENGES BY
ORGANIZATIONS
EFFECTIVE VERSUS SUCCESSFUL
MANAGERIAL ACTIVITIES
DEFINITION

“OB is a field of study that investigates


the impact that individuals, groups,
and structure have on behavior within
organizations for the purpose of
applying such knowledge toward
improving an organization‘s
effectiveness” .
CONCEPT OF
ATTITUDE
Attitudes are evaluative statements. They represent
one’s feeling either favorably or unfavorably to persons,
objects or/and events.
 In other words, attitudes reflect how one feels about
something .
Formation of Attitude :
1. Direct Experience
2. Social Learning
Meaning of Leadership: Leadership is
one of the most significant elements of
direction. Being a leader, the manager must
lead his subordinates and inspire them to
achieve organizational goals.
Qualities of a Good Leader.
1. Intelligence
2. Creative ability
3. Power of Judgement
4. Vision and Foresight
5. Flexibility
LEADERSHIP
POWER
Meaning of Power

“A capacity that A has to influence the behavior of


B so that B acts in accordance with A’s wishes”
BASES OF
POWER
Formal Power Source
 Coercive Power
 Reward Power
 Legitimate Power
Personal Power
 Expert Power
Referent Power
POLITICAL BEHAVIOR
Activities that are not required as part of a person’s formal
role in the organization but that influence, or attempt to
influence, the distribution of advantage and disadvantages
within the organization .
Withholding key information from decision-makers,
Joining a coalition, whistle-blowing, spreading rumours,
Leaking confidential information to the media,
Exchanging favors with others for mutual benefit,
Lobbying on behalf of or against a particular individual or
decision alternative .
IMPORTANCE OF POLITICAL
BEHAVIOR AT WORKPLACE
Many managers report some use of political behavior is ethical, as long as it
doesn’t directly harm anyone else.
They describe politics as necessary and believe someone who never uses
political behavior will have a hard time getting things done.
 Most also indicate they have never been trained to use political behavior
effectively. Organizations have individuals and groups with different values,
goals, and interests.
This sets up the potential for conflict over the allocation of limited resources,
such as budgets, workspace, and salary and bonus pools.
HEALTHCARE MANAGEMENT &
ORGANIZATIONAL BEHAVIOR
Healthcare is a service sector consisting of various industries .
In all these organizations individual and group performance are instrumental for the
success of the organization. In a hospital alone there are various groups of employees such as
doctors, nurses, paramedical staff, administrative staff and support staff.
However, all these groups need to perform at optimum level and cohesively to overcome
the obstacles.
Healthcare Management Professional should be able to assess the situation and the
underlying problems related to individual and group behaviour such as low motivation, poor
leadership, Inter and Intra conflicts, poor negotiations, creation and evaluation of high
performing teams etc.
The discipline of organizational behavior equips future management professionals to be well
prepared to solve such problems and to drive the organization towards success.
THANK YOU

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