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CommSwift Product Draft

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71 views

CommSwift Product Draft

Uploaded by

Singh Pankaz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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CommSwift

Business WhatsApp Hosting


EasiSMS Customers

2019 © Inspire-Tech Pte Ltd


WhatsApp Statistics for 2022 – All You Need to Know
WhatsApp is undoubtedly one of the most popular messaging apps. By understanding who’s using it and how,
businesses can strategize better. 

As an internet user, it is quite unlikely that you haven’t heard the name
WhatsApp ever in your life. Yes, that’s how popular WhatsApp really is.

It is a cross-platform instant messaging app created in 2009 by two ex-Yahoo


employees, Brian Acton and Jan Koum. In 2014, Facebook acquired
WhatsApp.

While Whatsapp was popular before this, it really took off in the months
following the acquisition.

Reasons for its popularity


1.It was one of its kind apps at the time it was founded. Outside the blackberry space, it was the only free messaging app. WhatsApp created a
bridge between Android and iPhone users, the two most popular smartphone operating systems.
2.It provides instant messaging with on-screen notifications.
3.It is completely ad-free.
4.WhatsApp’s user interface is quite simple and intuitive.
5.One can share files in different formats like images, videos, documents, etc.

In 2018, WhatsApp launched another app, “WhatsApp Business”, for helping smaller businesses reach out to their customers far more easily. Since
then, WhatsApp business has grown into a popular business solution as well.

2019 © Inspire-Tech Pte Ltd


No. Of WhatsApp Users Worldwide

As of 2021,
WhatsApp has
already reached
over 
2 billion users wo
rldwide
.
The numbers have been increasing by an average of half a billion every year. When someone gets on WhatsApp, whoever wants to message them gets
there as well. And this increases the value of being on WhatsApp.

It would be suicidal for the businesses to not be on an app commanding such a huge base of smartphone users.

2019 © Inspire-Tech Pte Ltd


Time Spent on
WhatsApp
Sources: Financesonline, Facebook

Did you know that an average user opens WhatsApp 23-25


times a day? But such a number doesn’t come as a surprise
because users on an average spend 38 minutes using the app
daily, which comes to about 19.4 hours a month. 

WhatsApp voice calls are also gaining steady popularity. On


an average day, users spend a total of 2 billion minutes on
WhatsApp voice and video calls.

2019 © Inspire-Tech Pte Ltd


Share of messenger application users in the United
Arab Emirates in 2021, by app
 In 2021, the messenger application
with the highest share of users in the
United Arab Emirates (UAE) was
WhatsApp at about 80.2 percent.

 It was followed by Facebook


Messenger at a share of about 64
percent.

 The total number of active social


media users in the country for that
year was about 9.84 million.

2019 © Inspire-Tech Pte Ltd


Why WhatsApp
Chatbot

2019 © Inspire-Tech Pte Ltd


Why WhatsApp Chatbot

2019 © Inspire-Tech Pte Ltd


Benefits Continued…

2019 © Inspire-Tech Pte Ltd


Benefits Contd…..

2019 © Inspire-Tech Pte Ltd


Benefits….

2019 © Inspire-Tech Pte Ltd


Benefits Contd…

2019 © Inspire-Tech Pte Ltd


Features
• Dedicate number/logo
• Multiusers
• Scheduling
• Group messaging
• No message cost
• 2-way messaging
• Group messaging
• API
• Email to WhatsApp
• Anti-block delivery
Product/competitor differentiation
FB-API CommSwift Bulk WhatsApp (Opt-in)

Requires FB Approval Yes No No

Requires template approval (push Yes No No


message)
Supports API Yes Yes No

Portal access for end user No Yes No

Supports 2 way automation Yes Yes No

Portal access for end user No Yes No

Loyalty club No Yes No

High volume > 10,000 per day Yes No (Possible if Opt’ins) Yes (to Opt-in’s)

Target customer Gov, banks, airlines, utilities, Anyone/Everyone SME


large companies
Use case Chatbot, Notifications Notifications, permissive Non permissive marketing,
marketing spamming
Costings Hosting cost, messaging cost Hosting cost/Free Messaging cost (very
Messaging aggressive)
Price Plans
CS-Acquire CS-Retain CS-System CS-Internal
(Promo) (Customer Service) (Transactional) (Critical Notification)
Use cases Acquire new Retaining current Transaction System failure
customers customer confirmation (tickets, notification
Upload mail list CRM – birthday, ecommerce, delivery) School notification
reminders Nonprofit
“Wake up” message organization
Recipients Unknown list Existing customers. Customers Parents
Initiate chat through
QR, web click
WA Number in Address No Preferred No Yes
Book
Industry F&B Clinics E-commerce Schools
Spa Dentist Property management Enterprise
Gym Supermarket Logistics
Property
Hotel
Messaging flow Broadcast, one-way Broadcast, customized One-way Group Messaging
with some replies messaging API Email to WA
High Level Features
CS-Acquire CS-Retainer CS-System CS-Internal

Portal user accounts 2 5 10 10

Excel upload Yes Yes Yes Yes

Schedule messaging Yes Yes Yes Yes

Email to WhatsApp No No Yes. Limit to 10,000 Yes. Limit to 10,000


emails per month. emails per month.
API No No Yes. Limit to 100,000 Yes. Limit to 100,000
calls per month. calls per month.
Operating hour (compliance) Yes Yes No, 24x7 Yes

Anti blocking technology Yes Yes NA NA

Load balancing (supports more than 1 WA AED 500 per additional AED 500 per additional AED 500 per additional AED 500 per additional
number). Cost per month number number number number
Sign up process
1. LPO Generation
2. Account Creation
3. Make payment
4. Provide SIM or SMS for WA registration
5. Online training
Contact Us
Kyoto Technologies LLC
Business Bay, Dubai
UAE
[email protected]

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