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Chapter Ten: Enhancing Teamwork Within The Group

This chapter discusses the importance of teamwork and the leader's role in developing effective teams. It describes actions leaders can take to foster teamwork, both informally using their own resources and formally by leveraging organizational structures. The chapter also examines how outdoor training can be used to enhance teamwork skills and the Leader-Member Exchange model, in which leaders form different relationships with "in-group" and "out-group" members.

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112 views

Chapter Ten: Enhancing Teamwork Within The Group

This chapter discusses the importance of teamwork and the leader's role in developing effective teams. It describes actions leaders can take to foster teamwork, both informally using their own resources and formally by leveraging organizational structures. The chapter also examines how outdoor training can be used to enhance teamwork skills and the Leader-Member Exchange model, in which leaders form different relationships with "in-group" and "out-group" members.

Uploaded by

syazaainaasafirah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Chapter Ten

Enhancing
Teamwork within
the Group
PRINCIPLES OF LEADERSHIP
Andrew J. DuBrin, 7th Edition
Learning Objectives

• Understand the leader’s role in a team-based organization.

• Describe leader actions that foster teamwork.

• Explain the potential contribution of outdoor training to the


development of team leadership.

• Describe how the leader-member exchange model contributes


to an understanding of leadership.
Teams and Teamwork
• Team
• Work group that must rely on collaboration of each
member to experience optimum success and
achievement.

• Teamwork
• Work down with an understanding and commitment to
group goals on the part of all team members.

• Developing teamwork is such an important leadership role


that team building is said to differentiate successful from
unsuccessful leaders.
The Leader’s Role in the
Team-Based Organization
• Team-based organizations need leaders who are knowledgeable in
the team process and can help with the interpersonal demands of
teams.
• Key roles of a team-based leader:
• Building trust and inspiring teamwork
• Coaching team members and group members toward higher levels of
performance
• Facilitating and supporting the team’s decisions
• Expanding the team’s capabilities
• Creating a team identity
• Anticipating and influencing change
• Inspiring the team toward higher levels of performance
• Enabling and empowering group members to accomplish their work
• Encouraging team members to eliminate low-value work
Fostering Teamwork

•Leader’s Personality
• Inspiring, Charm, Charisma, Personal Magnetism

•Informal Techniques
• Using the Leader’s Resources

•Formal Techniques
• Requires Organizational Structures and Policies
Teamwork Actions Leaders Can
Take Using Their Own Resources
• Defining team mission
• Establishing a climate of trust
• Develop a norm of teamwork, including emotional intelligence
• Emphasize pride in being outstanding
• Serve as a model of teamwork, including power sharing
• Use a consensus leadership style
• Establish urgency, demand performance standards, and
provide direction
• Encourage cooperation with another group
• Encourage use of jargon
• Minimize micro managing
• Practice e-leadership for virtual teams
Teamwork Actions Generally Requiring
Organization Structure or Policy
• Designing physical structures that facilitate
communication
• Emphasizing group recognition and rewards
• Initiating ritual and ceremony
• Practicing open-book management
• Selecting team-oriented members
• Using technology that facilitates teamwork including
social media
• Blending representatives from the domestic company
and foreign nationals on the team
Offsite Training & Team
Development—Outdoor
Training
• Participation in experiential activities aimed at building
teamwork and leadership skills

• Participants acquire leadership and teamwork skills by


confronting physical challenges and exceeding their self-
imposed limitations.

• Emphasis is typically on building not only teamwork but also


self-confidence for leadership.

• Outdoor training enhances teamwork by helping participants


examine the process of getting things done through working
with people.
Offsite Training & Team
Development—Outdoor
Training
• Pros:
• Perception that trust, cooperation, communication,
self-confidence, and teamwork improve with outdoor
training.

• Cons:
• Perception that team members revert to old behaviors
over time, team members come and go, thereby
diluting the experience for their group, and team
members are sometimes exposed to harm or injury.
The Leader-Member Exchange
Model & Teamwork (LMX)
Proposes that leaders develop unique working
relationships with group members.
The Leader-Member Exchange
Model & Teamwork (LMX)
In-Group Out-Group
• Given additional rewards,
responsibility, and trust in • Treated in accordance with
exchange for their loyalty and a more formal
performance. understanding of leader-
• Leader has a good relationship group member relations.
with in-group members. • Less likely to experience
• Becomes part of a smoothly good teamwork.
functioning team headed by
the formal leader. • Group members are
• Group members tend to have a treated like hired hands.
higher level of performance • Group members receive
and commitment. little warmth or
• Group members are asked to encouragement.
participate.
Summary
• Teamwork is an understanding of and commitment to group goals
on the part of all group members.
• Leaders must occupy many roles and employ many strategies
(actions) to be an effective team builder.
• Leaders can foster and improve teamwork through actions using
their own resources and through actions relying on organizational
structures and policy.
• Outdoor training is a popular experiential approach to enhance
teamwork; however, opinions about its effectiveness are mixed.
• According to the Leader-Member Exchange Model, leaders develop
unique relationships with group members that result in an in-group
and and out-group.
• The leader’s first impression of a group member’s competency plays
an important role in placing that person into the in-group or the
out-group.

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