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Program: B.
Tech, Semester: 1st, Year 1st
Subject Code :HUL-0101 Subject Name: Communication Skills Unit - 1 Topic- Introduction to Communication
Name of Subject Teacher
Dr. Meghna Sharma Designation- Asst. prof. Dept. of Humanities ] <Outlines> • Introduction to Communication • Objective • Meaning & definition of Communication • Elements of Communication • Process of Communication • Significance of Communication • Assignment • Learning outcome Introduction to Communication
Communication is a universal phenomena. Life is never
possible without communication. Communication is a process of exchanging verbal and non- verbal messages. It is a continuous process. Pre- requisite of communication is message. This message must be conveyed through some medium to the recipient. Objective The main objective is make the students acquainted with the concept of the term communication and to introduce with the different aspects of communication.
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Meaning & definition of Communication The word communication has been J]derived from the Latin word ‘Communicare,’ which literally means to share, to give , to impart. It means communication is the process of transferring or exchange of information from one source to another. It includes facts, emotions, values and feelings. Definitions: • “Communication is an exchange of facts, ideas, opinion or emotions by two or more persons.” - William Newman
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• “Communication is a continuing and thinking process dealing with the transmission and understanding of ideas, facts, and courses of action.” - George & Terry
• “Communication is the sum of all the things one person
does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuous process of telling, listening and understanding.” - Louis A. Allen Elements of Communication: • Sender/Encoder • Message • Medium • Receiver/ Decoder • Feedback • Sender/ Encoder: Sender is a person who sends the message. A sender makes use of symbols (words or graphic or visual aids) to convey the message and produce the required response. • Message: Message is the key idea that the sender wants to communicates. It is a sign that elicits the response of recipients. • Medium: Medium is a means used to exchange/ transmit the message. The sender must choose an appropriate medium for transmitting the message. • Receiver: The recipient/ decoder is a person for when the message is intended. The degree to which the decoder understands and decodes the message sent by the sender. He grasps the message and decodes. • Feedback: Feedback is the main component of communication process as it permits the sender to analyze the efficacy of the message. It helps the sender in confirming the correct interpretation of message by the decoder. Process of Communication:
Sender Encoding Medium Decoding
Receiver
Feedback
Brain drain Barriers Semantic Gap
Significance of Communication: • Communication is an ongoing process when communication is absent human activity seizes to exist. • Communication is essentially a two way communication process. • Communication is essential in all types of organizations and at all levels of management. It pervades all human relationship. • It is result oriented; it can be effective if the sender and receiver both are aware of the goal of communication. • It is a dynamic process. • It is a universal process. Assignment Q.1: What is the meaning of Communication? Q.2: What is role of sender in the process of communication? Q.3: What is encoding ? Q. 4: What is decoding ? Q.5: Discuss in brief the importance of communication. Learning Outcome: • Students will be able to understand and apply knowledge of human communication and language processes. • Students will develop knowledge, skills, and judgment around human communication that facilitate their ability to work collaboratively with others. • Students develop their knowledge about the concept of communication. References: • Adair, John. Effective Communication. London: Pan Macmillan. • Monippally, Matthukutty, M. Business Communication Strategies. New Delhi: Tata McGraw- Hill Publishing Company. • Hasson, Gill. Brilliant Communication Skills. Great Britain: Pearson Education. • Raman, Meenakshi & Sangeeta Sharma. Technical Communication: Principles and Practice. Second Edition. New Delhi: Oxford University Press.