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Root Cause Analysis Training: Course

A root cause analysis training course presented by Zyrus A. Oyong discusses corrective action processes and root cause analysis methodology. The corrective action process aims to determine the root cause of a problem, validate findings, and minimize defects. It uses a systematic approach to eliminate root causes and prevent recurrence. Activities include understanding the corrective action process, using why-why analysis to identify multiple levels of causes for a product leaking issue, and applying the six M's framework (man, machine, method, material, measurement, milieu) to identify potential causes of a recurring organizational problem.
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0% found this document useful (0 votes)
89 views8 pages

Root Cause Analysis Training: Course

A root cause analysis training course presented by Zyrus A. Oyong discusses corrective action processes and root cause analysis methodology. The corrective action process aims to determine the root cause of a problem, validate findings, and minimize defects. It uses a systematic approach to eliminate root causes and prevent recurrence. Activities include understanding the corrective action process, using why-why analysis to identify multiple levels of causes for a product leaking issue, and applying the six M's framework (man, machine, method, material, measurement, milieu) to identify potential causes of a recurring organizational problem.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COURSE

Root Cause Analysis Training


Presented by:
Zyrus A. Oyong
Management System Consultant
Root Cause
Analysis
Acticity
ACTIVITY # 1

Understanding Corrective Action Process

of a
to determine the validated or at least minimize
corrective action defect its effect to an
acceptable level.

of identifying
the root cause
Corrective Action
Process
using root cause
analysis
and prevent the methodology
defect to recur
is a
Systematic that will eliminate
Approach the root cause

Using the following sets of words define what is a Corrective Action Process
ACTIVITY # 2 Question: Why did the customer return the
products?
Answer: Because the products were leaking
on the top portion of the bottles.

The customer returned the products due to leaking on the top portion of
the bottles.

Let’s assume that you conducted an investigation and these were the facts that
you have gathered.
The setting of induction sealing temperature was below the standard
The operator was not trained to operate Line 1 Machine
The induction sealing temperature was low
The operator was not aware of the standard settings of the induction sealing
machine for line 1
The induction seal did not seal properly
The product’s cap seal was weak
 There was no rotation training for operators
ACTIVITY # 2
Question: Why did the customer return the products?
Answer: Because the products were leaking on the top portion of the bottles.

Question: Why ________________________?


Answer: _____________________________.

Question: Why ________________________?


Answer: _____________________________.

Question: Why ________________________?


Answer: _____________________________.

Question: Why ________________________?


Answer: _____________________________.

Question: Why ________________________?


Answer: _____________________________.

Question: Why ________________________?


Answer: _____________________________.

Question: Why ________________________?


Answer: _____________________________.
ACTIVITY 3
ACTIVITY 4

Select a most recurring problem in


your organization. Using the 6M’s,
Identify all potential cause of the
Problem from each category
The 6 M's (used in
manufacturing industry)
• MAN
• MACHINE
• METHOD
• MATERIAL
• MEASUREMENT
• MILIEU
COURSE Zyrus A. Oyong
Management System Consultant
Root Cause Analysis [email protected]
09996644642
Training

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