Root Cause Analysis Training: Course
Root Cause Analysis Training: Course
of a
to determine the validated or at least minimize
corrective action defect its effect to an
acceptable level.
of identifying
the root cause
Corrective Action
Process
using root cause
analysis
and prevent the methodology
defect to recur
is a
Systematic that will eliminate
Approach the root cause
Using the following sets of words define what is a Corrective Action Process
ACTIVITY # 2 Question: Why did the customer return the
products?
Answer: Because the products were leaking
on the top portion of the bottles.
The customer returned the products due to leaking on the top portion of
the bottles.
Let’s assume that you conducted an investigation and these were the facts that
you have gathered.
The setting of induction sealing temperature was below the standard
The operator was not trained to operate Line 1 Machine
The induction sealing temperature was low
The operator was not aware of the standard settings of the induction sealing
machine for line 1
The induction seal did not seal properly
The product’s cap seal was weak
There was no rotation training for operators
ACTIVITY # 2
Question: Why did the customer return the products?
Answer: Because the products were leaking on the top portion of the bottles.