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Social Work Helping Process

The document outlines the five basic steps of the social work process: 1. Exploration and engagement, where the social worker establishes a relationship with the client, identifies problems and strengths, and sets initial goals. 2. Assessment, where the social worker gathers information from the client and other sources to understand the situation and identify courses of action. 3. Planning, where the social worker develops a formal plan with the client's input to address the problems and achieve the goals. 4. Intervention, where the social worker and client undertake agreed-upon activities to solve problems, such as counseling, community resources, support groups, and developing alternative care. 5. Evaluation and termination, where the social worker continuously evaluates

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SJBCS G12 ST. ALOYSIUS
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1K views

Social Work Helping Process

The document outlines the five basic steps of the social work process: 1. Exploration and engagement, where the social worker establishes a relationship with the client, identifies problems and strengths, and sets initial goals. 2. Assessment, where the social worker gathers information from the client and other sources to understand the situation and identify courses of action. 3. Planning, where the social worker develops a formal plan with the client's input to address the problems and achieve the goals. 4. Intervention, where the social worker and client undertake agreed-upon activities to solve problems, such as counseling, community resources, support groups, and developing alternative care. 5. Evaluation and termination, where the social worker continuously evaluates

Uploaded by

SJBCS G12 ST. ALOYSIUS
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Do you have any idea what a

social worker does or how


social work happens?
THE SOCIAL WORK
HELPING PROCESS
Objectives
• Identify the different phase of the social helping process and
the distinct goal of each phase
• Discuss the skills necessary for each of the different phases
of the social work helping process
“The social work profession promotes social change,
problem solving in human relationships and the
empowerment and liberation of people to enhance well-
being “defined by the policy, Ethics and Human Rights
Committee of the British Association of Social Workers
(2012).
The Five Basic Steps of Social
Work Process

1. Exploration and Engagement


5. Evaluation and Termination

2. Assessment 4. Intervention

3. Planning
1. Exploration and Engagement

a. Establishing professional relationship


boundaries e. Determining Goals
Three Possible Outcomes of
Goals: Desired Outcomes
Engagement:
• b.Learning
Identifyingaproblems,
skill needs, and strengths
• Role Induction
• Making an important decision f. Making Initial Plans
• Referral
• Changing behavior
• Discontinuation of services
• Altering feelings
• c. Cannot be addressed
Recognizing feelings and reactions
• Resolving a conflicted relationship
• Initial contacts were sufficient
• Changing appraisal
• Client chooses not to push through g. Monitoring the Engagement Phase

d. Increasing client system investment


2. Assessment

a. Gathering Relevant Information


“Principle of Parsimony” b. Constructing a “Picture” of the situation
• Primary source – client itself Identification of:
• Secondary source – people around the • Problem, strengths, and resources
client • Further information
• Final source – documents, records, • Collection and analysis
studies

c. Considering Possible Courses of Action d. Deciding Upon the Courses of Action to be


• Goal setting, planning, contracting, and Pursued
recording
3. Planning

The link between assessment and


intervention and its process translate Contracted Plan
the content of assessment into a goal 1. Problems/Issues
statement that describes the desired 2. Goals to be achieved
results and is concerned with 3. Tasks to be performed
identifying the means to reach the 4. People to implement
goals. It allows the worker with the 5. Projected dates
participation of the client, state 6. Actual dates
his/her problems to give solutions.
4. Intervention
May involve:
• Counseling
Concerned with the action that • Engaging other community
would solve the clients problems resources
includes, series of activities that • Establishing support groups
the client and worker will
undertake following an • Developing resources
agreement. • Finding alternative care
Promote client system empowerment •
Encouraging family involvement
through:
• Offering play therapy
• Educating about needed skills
• Providing support
• Creating Opportunities to be
empowered
• Assisting
5. Evaluation and Termination

EVALUATION TERMINATION

Continuous process of gathering -Transfer-process by which a client is


information which can be utilized in referred by his or her social work to
undergoing assessment of objectives another worker.
intervention plans. It can be done in two -Referral is the act of directing a client
levels: (1) on the level of direct practice to another worker/agency because the
with the clients: and (2) on the level of service that the client needs is beyond
program implementation the present agency workers competence
Guidelines in Termination
• Avoid at all costs the possibility of an abrupt or unexpected
termination
• As termination approaches, gradually decrease the frequency
of contact
• Utilize rituals to mark the ending of a meaningful
relationship
Which part for you is the
most difficult?

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