Robotic Process Automation
Robotic Process Automation
introduction
Robotic process automation (RPA) is the application of technology that allows employees in a company
to configure computer software or a “robot” to capture and interpret existing applications for processing a
transaction, manipulating data, triggering responses and communicating with other digital systems.
Any company that uses labor on a large scale for general knowledge process work, where people are
performing high-volume, highly transactional process functions, will boost their capabilities and save
money and time with robotic process automation software.
Just as industrial robots are remaking the manufacturing industry by creating higher production rates and
improved quality, RPA “robots” are revolutionizing the way we think about and administer business
processes, IT support processes, workflow processes, remote infrastructure and back-office work. RPA
provides dramatic improvements in accuracy and cycle time and increased productivity in transaction
processing while it elevates the nature of work by removing people from dull, repetitive tasks. The
technology of RPA can be applied specifically to a wide range of industries.