Ethics is about doing what is right even when it has a cost. It involves conducting oneself morally through both thoughts and actions towards others. Business ethics refers to a set of laws governing how a business operates legally and humanely. Making ethical decisions requires identifying dilemmas, considering alternatives and effects, and selecting the best option without violating laws or sacrificing long-term benefits. Upholding ethics is good for business by avoiding lost customers, high employee turnover, and maintaining a strong reputation.
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Unit 6 - ETHICS
Ethics is about doing what is right even when it has a cost. It involves conducting oneself morally through both thoughts and actions towards others. Business ethics refers to a set of laws governing how a business operates legally and humanely. Making ethical decisions requires identifying dilemmas, considering alternatives and effects, and selecting the best option without violating laws or sacrificing long-term benefits. Upholding ethics is good for business by avoiding lost customers, high employee turnover, and maintaining a strong reputation.
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UNIT 6 – EHICS
“Ethics is about how we meet the challenge of doing
the right thing when that will cost more than we want to pay”
The Josephson Institute of Ethics
What is Ethics? How people try to live their lives according to a standard of “right” or “wrong” behaviors -- in both how we think and behave toward others and how we would like them to think and behave toward us.
Ethics is the set of moral principles by which people conduct
themselves personally, socially, or professionally. What is business ethics? Business ethics is a set of laws about how a business should conduct itself.
In general, for any business to be successful, it must operate legally
and humanely. Ethics is the set of principles by which you conduct yourself in society.
How often do you help the
environment? What do you do? Ethics as Good Business
Unethical business practices can affect your business indirectly.
The amount you make in profits from one unhappy customer can translate into a lot more lost because of missed repeat business. Treating employees unethically can also backfire. Mistreating employees leads to a high turnover rate. This increases the cost of hiring and training new employees. Important Ethical Questions When considering a questionable course of action, you have to ask yourself these important questions:
Is it against the law?
Does it violate company or professional policies? What if everyone did this? How would I feel if someone did this to me? Am I sacrificing long-term benefits for short-term gains? Making Decisions on Ethical Issues
Here are some steps if you find yourself in an ethical dilemma:
Identify the ethical dilemma. Discover alternative actions. Decide who might be affected. List the probable effects of the alternatives. Select the best alternative. Important Ethical Questions Does it violate the law or policies? YES – UNETHICAL NO What if everyone did this, but it’s bad? YES – UNETHICAL NO Would this sacrifice long-term benefits for short-term gain? YES – MAYBE UNETHICAL
== ETHICAL DECISION
Fast Review 1. How do companies benefit by enforcing their own codes of ethics?
2. Why does it pay to treat customers ethically?
3. What are some important ethical questions to ask?