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Dessler Chapter 10 Retention

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99 views

Dessler Chapter 10 Retention

ch10-hr

Uploaded by

Khaled Abozeed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 34

Managing Careers

10 and Retention

4-

Copyright © 2017 Pearson Education,


10-1
Ltd.
Learning Objectives
10-1. Discuss what employers and supervisors
can do to support employees’ career
development needs.

10-2. Explain why career


4- development can

improve employee engagement.

10-3. Describe a comprehensive approach to


retaining employees.

Copyright © 2017 Pearson Education,


10-2
Ltd.
Learning Objectives
10-4. List and briefly explain the main
decisions employers should address in
reaching promotion and other employee
life-cycle career decisions.
4-

10-5. Explain each of the main grounds for


dismissal.

Copyright © 2017 Pearson Education,


10-3
Ltd.
I.
Describe what employers
and supervisors can do to
support employees
4-
career
development needs.

Copyright © 2017 Pearson Education,


10-4
Ltd.
Career Management
• Career
• Career Management
• Career Development
4-

• Career Planning

Copyright © 2017 Pearson Education,


10-5
Ltd.
Careers Today

4-

Copyright © 2017 Pearson Education,


10-6
Ltd.
The Psychological Contract

4-

Copyright © 2017 Pearson Education,


10-7
Ltd.
Employee’s Role in Career
Management

4-

Copyright © 2017 Pearson Education,


10-8
Ltd.
Employer’s Role in Career
Management continued

4-

Copyright © 2017 Pearson Education,


10-9
Ltd.
Employer’s Career Management
Methods

• Training
• Planning Workshops
4-

• Career Coaches

Copyright © 2017 Pearson Education,


10-10
Ltd.
The Manager as
Mentor and Coach

4-

Copyright © 2017 Pearson Education,


10-11
Ltd.
Coaching and Mentoring

1. Set High Standards


2. Invest The Time
3. Actively Steer Protégés
4. Requires Trust 4-

5. Professional Competence
6. Consistency
7. Ability to Communicate
8. Share Control

Copyright © 2017 Pearson Education,


10-12
Ltd.
II.
Explain why career
development can improve
employee engagement.
4-

Copyright © 2017 Pearson Education,


10-13
Ltd.
Employee Engagement
Guide for Managers

1. Career Management
4-
2. Commitment-Oriented
Career Development
Efforts

Copyright © 2017 Pearson Education,


10-14
Ltd.
III.
Describe a comprehensive
approach 4-to retaining
employees.

Copyright © 2017 Pearson Education,


10-15
Ltd.
Managing Employee
Turnover and Retention

4-

Copyright © 2017 Pearson Education,


10-16
Ltd.
Managing Voluntary Turnover

4-

Copyright © 2017 Pearson Education,


10-17
Ltd.
A Comprehensive Approach
to Retaining Employees

• Exit Interviews
• Attitude Surveys 4-

• Open door / Hotlines


• Stay Interviews

Copyright © 2017 Pearson Education,


10-18
Ltd.
Job Withdrawal

4-

Copyright © 2017 Pearson Education,


10-19
Ltd.
IV.
List and briefly explain the main
decisions employers should
address in reaching promotion
4-

and other employee life-cycle


career decisions.

Copyright © 2017 Pearson Education,


10-20
Ltd.
Employee Life-Cycle
Career Management

4-

Copyright © 2017 Pearson Education,


10-21
Ltd.
Making Promotion
Decisions

1. Is seniority or competence the rule?


2. How should we measure competence?
3. Is the process formal
4-
or informal?
4. Vertical, horizontal, or other?

Copyright © 2017 Pearson Education,


10-22
Ltd.
Managing Transfers

4-

Copyright © 2017 Pearson Education,


10-23
Ltd.
Managing Retirement

4-

Copyright © 2017 Pearson Education,


10-24
Ltd.
V.
Explain each of the
main grounds
4-
for
dismissal.

Copyright © 2017 Pearson Education,


10-25
Ltd.
Managing Dismissals

4-

Copyright © 2017 Pearson Education,


10-26
Ltd.
Grounds for Dismissal

1. Unsatisfactory Performance
2. Misconduct
3. Lack of Qualifications
4-
for the Job
4. Changed Requirements of the Job
5. Insubordination

Copyright © 2017 Pearson Education,


10-27
Ltd.
Fairness Safeguards

1. Allow a Full Explanation


2. Multistep procedure / Appeal process
3. Person who does 4-the dismissal
4. Severance Pay

Copyright © 2017 Pearson Education,


10-28
Ltd.
Avoiding Wrongful Discharge Suits

• Wrongful Discharge – (or termination)


occurs when an employee’s dismissal does
not comply with the law or with the
4-
contractual arrangement stated or implied
by the employer.

Copyright © 2017 Pearson Education,


10-29
Ltd.
Security Measures
&
Supervisor
4- Liability

Copyright © 2017 Pearson Education,


10-30
Ltd.
The Exit Process and
Termination Interview
1. Plan the interview carefully
2. Get to the point
3. Describe the situation
4-

4. Listen
5. Review the severance package
6. Identify the next step

Copyright © 2017 Pearson Education,


10-31
Ltd.
The Exit Process and
Termination Interview continued
• Outplacement Counseling
• For The Employee
• Exit Interview 4-

• The Exit Process

Copyright © 2017 Pearson Education,


10-32
Ltd.
Adjusting to Downsizing and Mergers

1. The right people are


released
2. Compliance with Law
4-

3. Just and Fair


4. Security
5. Reducing Uncertainty

Copyright © 2017 Pearson Education,


10-33
Ltd.
Chapter 10 Review

What you should now know….


4-

Copyright © 2017 Pearson Education,


10-34
Ltd.

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