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Chapter 9 Informatics

This chapter discusses several key concepts in human-computer interaction (HCI) including human factors, frameworks for HCI in nursing, interaction design, aging in place design, aesthetics, ethics, usability, and outcomes. It covers methods for understanding relationships between humans and technology, incorporating user needs into systems design, and testing interfaces through techniques like contextual inquiry, cognitive task analysis, heuristics, and focus groups. The goal is to optimize how technology meets human needs and experiences.

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Bernadeth Josefa Borela
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23 views

Chapter 9 Informatics

This chapter discusses several key concepts in human-computer interaction (HCI) including human factors, frameworks for HCI in nursing, interaction design, aging in place design, aesthetics, ethics, usability, and outcomes. It covers methods for understanding relationships between humans and technology, incorporating user needs into systems design, and testing interfaces through techniques like contextual inquiry, cognitive task analysis, heuristics, and focus groups. The goal is to optimize how technology meets human needs and experiences.

Uploaded by

Bernadeth Josefa Borela
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Chapter 9

Chapter 9

1. Human Factors: A Building Block for Human Computer


Interaction
A. Human factors is a discipline that optimizes relationships
between technology and humans.
B. Human factors experts attempt to understand relationships
between humans and the tools they use.
2. Frameworks for HCI in Nursing
1. Early pioneers in nursing informatics set the stage for the
development of nursing information systems.
3. Designing for HCI
1. The discipline of HCI incorporates proponents of interaction
design
Chapter 9

4. Aging in Place: An Example of Interaction Design


A. One problem for the millions of older adults who have
multiple chronic illnesses is that they want to remain at
home as long as possible
B. Solutions to problems faced by these frail individuals are
needed to:
1. Help them age in place
2. And to have better experiences at the end of their life
5. Aesthetics in HCI
A. Aesthetics has been defined as, “of or relating to beauty”
B. Aesthetics influences cognitive and emotional processes of
people who interact with technology
Chapter 9

6. Ethics in HCI
A. Ethical considerations for HCI are becoming paramount
with the everywhereness of technology embedded
throughout our world and the robust forms of technology
being used.
B. Designers assume an ethical responsibility to test these
platforms using HCI methods
1. Not only in controlled settings during early stages of
development life cycles
2. But also at periods of implementation in the field where
unintended consequences can occur (Ash, Berg, & Coiera,
2004)
Chapter 9

7. Usability in HCI
A. Contextual Inquiry (CI)
1. Contextual inquiry is qualitative in nature
B. Cognitive Task Analysis
1. Cognitive processes in human-machine interactions and is a type of
shared cognition
2. Cognitive task analysis is used to evaluate task load has been used
in healthcare settings
C. Usability Tests
1. The extent to which a product can be used by specified users to
achieve specified goals with effectiveness, efficiency, and satisfaction
in a specified context of use
D. Heuristics
1. This type of HCI evaluation involves a small group of experts who
evaluate quantitatively how well a device meets established design
standards
Chapter 9

E. Cognitive Walkthrough
1. Tasks
a. Tasks involve interplay between physical and cognitive activities
and may be considered to follow a continuum between nearly
pure physical tasks
2. Task composition
a. A task or action sequence starts with a goal, followed by the
sequence of actions to be performed or intended to be
performed, and the steps in the execution of the task
3. Feedback
a. Feedback is an important element the may be derived from
display information in human-computer interactions
F. Focus Groups
1. Usually involve small groups of users being interviewed by a
researcher who is interested in a specified phenomenon familiar
to the users
Chapter 9

G. Delphi Technique
1. Uses multiple rounds of data collection from experts
8. Outcomes in HCI
H. Traditional outcomes associated with HCI methods are
efficiency, effectiveness, and satisfaction, which, as stated,
are highly related to how usable a piece of technology is.

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