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HOQ Examples

This document provides examples of House of Quality matrices for various products: - The rock-climbing harness matrix lists customer requirements like comfort and ease of use, technical requirements, and targets to improve fit, weight, and safety. - The Suntex process matrix relates engineering characteristics like chemical film removal and soil residue removal to customer requirements of brand, taste, and germ/pesticide-free products. - The windshield wiper matrix likely considers performance measures, technical details, and direction of improvement for customer requirements.

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p ganesh
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Download as PPTX, PDF, TXT or read online on Scribd
39 views

HOQ Examples

This document provides examples of House of Quality matrices for various products: - The rock-climbing harness matrix lists customer requirements like comfort and ease of use, technical requirements, and targets to improve fit, weight, and safety. - The Suntex process matrix relates engineering characteristics like chemical film removal and soil residue removal to customer requirements of brand, taste, and germ/pesticide-free products. - The windshield wiper matrix likely considers performance measures, technical details, and direction of improvement for customer requirements.

Uploaded by

p ganesh
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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House of Quality Examples

 Rock-Climbing Harness
 Blank House
 Suntex Process
 Windshield Wiper
 Restaurant Design
 Auxiliary Power Unit
 Refrigerator
 Continental Airlines
K e y to roo f / co rre la tio n
m atrix sym b o ls
+ P os itive / S u p p ortin g
+
-
-
Rock-Climbing Harness
-
- N eg a tive / Trad e off
+ +
-

D IR E C T IO N O F IM P R O V E M E N T
P erform a n ce S ize o f Techn ica l
T E C H N IC A L P L A N N IN G M AT R IX
m ea su res ra ng e de ta ils
R E Q U IR E M E N T S

C U S TO M E R
R E Q U IR E M E N T S

E a sy to p u t o n 2 3 3 4 4 1 .2 1.1 2 .6 7

C o m fo rta b le w h en h a n g in g 5 4 4 2 5 1 .2 1.4 8 .4 22

F its ove r d iffe re n t clo th e s 1 1 1 5 2 1 .2 1.0 1 .2 3

A cces sib le g e a r lo o p s 3 3 4 1 3 1 .0 1.0 3 .0 8

D oe s no t restrict m ov em e n t 5 2 2 3 5 1 .6 1.4 11 .2 2 9

L ig htw e igh t 3 3 2 5 3 1 .0 1.0 3 .0 8

S a fe 5 4 3 3 4 1 .0 1.2 6 .0 16

A ttrac tive 2 2 2 5 3 1 .2 1.1 2 .6 7

T E C H N IC A L P R IO R IT IE S 54 81 .2 6 3 2 3 .4 7 0.2 19 1.6 9 8 .6 30 61 2 To tal (1 0 0% ) 38

P E R C E N TA G E O F TO TA L 9 13 10 4 12 31 16 5

O u r pro d uc t Y 1 7 4g 2 5 0 5 4 4m m 1 4 K ey to in te rrela tio n sh ip m atrix sy m bo ls

C o m p etito r A 's p ro d uc t Y 1 9 3g 3 2 1 3 5 8m m 4 5 S tro n g in te rrela tio n sh ip

C o m p etito r B 's p ro d uc t Y 1 5 7g 1 9 8 6 4 3m m 1 3 M e diu m in te rre ltion sh ip

D E S IG N TA R G E T S Y 1 60 g 2 5 0 8 6 4m m 2 4 W e ak in te rre la tio ns hip


Correlation:
Very Strong Relationship
Strong Relationship
Suntex Process Weak Relationship

Engineering Characteristics

Chemical Film Removal


Packaging: Appearance

Soil Residue Removal


Product Preservation
Packaging Material:
Quality of Suppliers

Pathogen Removal

Wax Removal
Customer Importance to
Selling Points
Requirements Customer

Brand 2

Taste 5

Appearance 5

Price 3

Germ-free 4

Pesticide-free 3

Convenience 3

Importance Weighting 4 4 2 5 5 3 4

Target Values 5 4 5 5 5 3 4

Deployment
Windshield Wiper
Restaurant design for
Conference center
Refrigerator

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