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 Results
• Lead time dropped from 12 months
Deutsche Bahn to 3-4 months
Industry: Transportation
• Coverage of test automation

“
improved from 30% or less to 80-
For Deutsche Bahn Digital Sales, SAFe is 90%
the framework for the strategic digitalization
• Greater collaboration among teams
program … With it, we are delivering faster
and better results have raised
and more effectively on our objectives,
employees’ satisfaction levels
which drives our ability to compete in the
digital age.

—Matthias Opitz
Senior Program Manager, DB Vertrieb

SAFe CASE STUDY

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© 2017 Scaled
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Inc. Inc. All Rights Reserved. 2
 Results
• The division releases at least 2-4X
Johnson Controls more frequently than before
Industry: Security
• JCI reduced the size of its bug

“
backlog by at least 3X
SAFe brings so much more engagement,
• Access control delivers on its
which has really been key for all parties. I
commitments 100 percent of the
wouldn’t want to do it any other way.
time
—Rajbir Bal, Program Manager, Access Control • Customers/stakeholders appreciate
the chance to provide feedback
during the process—instead of at
the end

SAFe CASE STUDY

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© 2017 Scaled
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 Results
• 39 percent more capabilities than
Telia Finland before
Industry: Telecommunications
• 34 percent less cost

“
• 94 percent accuracy delivering on
SAFe seemed like a 1-to-1 match for us.
commitments for a major
Someone had already come up with a
rebranding
model to address our needs, which brought
better requirements management, • Teams deliver incrementally and
prioritization, governance, and a common more often
language for the entire organization.
• People are more engaged in—and
—Risto Reinikainen satisfied with—their work
Head of Lean Agile Center of Excellence, Telia Finland

SAFe CASE STUDY

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© 2017 Scaled
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Inc. Inc. All Rights Reserved. 4
 Results
• Raised employee engagement by
Capital One 15-20%
Industry: Financial, Government sponsored
• Employed Agile and scaled Agile

“
across the enterprise; business and
The products we’re developing are bigger tech
than one Agile team. For the teams to
• Re-thinking the strategy on
interact and plan together, we really needed
outsourced applications led to a
SAFe as the foundation. It brings the
drastic shift towards building
practices and methodologies to coordinate internally
multiple teams working on the same product
at the same time.

—Mike Eason, CIO, Commercial Banking

SAFe CASE STUDY

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© 2017 Scaled
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Inc. Inc. All Rights Reserved. 5
 Results
Fitbit • Fitbit achieved a long-term look-ahead on
Industry: Consumer Technology its product roadmap and a short-term look-

“
ahead on team tasks.
SAFe has been a successful story for us. It
• Teams now achieve five business goals
allowed us to grow our team in a seamless way
per PI, compared to three previously.
that integrated cross-functional groups and
aligned with the company’s long-term strategy. • Velocity increased 33 percent year-over-
Fitbit has grown significantly since we adopted year. Fitbit launched a record number of
SAFe, and we were able to scale the process and products last year.
still deliver high achievement every PI. My VP
calls it the scaffolding that has helped moved our
team forward.

—Damian Brown, Sr. Director of PMO

SAFe CASE STUDY
®

© 2017 Scaled
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Inc. Inc. All Rights Reserved. 6
 Results
• Collection Feature Cycle Time improved
Northwestern Mutual 30-50%
Industry: Financial Services / Life Insurance
• IT delivers requested capabilities 80-90%

“
of the time
We had been challenged a number of times
• The overall effort on a project came in $12
in changing our underlying CRM platform.
million less than originally estimated and
After implementing SAFe, our overall effort
18 months sooner than predicted
actually came in $12M less than originally
estimated and 18 months sooner than
predicted.

—Bryan Kadlec
Director, Client Digital Experience

SAFe CASE STUDY

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© 2017 Scaled
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 Results
Hewlett Packard Enterprise • Teams run iterations within a number of weeks
rather than months.
Industry: Technology
• Typically, teams complete sprints within

“
two weeks.
With a proven framework, we can deliver
• The company noticed a 20 percent drop
solutions much faster and with less effort.
in defects.
SAFe defines the roles, teams, activities and
artifacts to apply Lean and Agile principles at • Company leaders are backing Agile globally as
enterprise scale, and provides outstanding a means of meeting strategic business goals.

training and coaching materials to increase

our chance of success.

—Peter Vollmer, Distinguished Technologist

SAFe CASE STUDY

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© 2017 Scaled
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 Results
• 16% drop in the defect rejected ratio

Cisco • 40% decrease in critical and major defects

Industry: Technology • 14% increase in defect removal efficiency

“
• Improved employee satisfaction by eliminating
Continuous delivery improved quality, the need for after-hours work and reducing
increased productivity, and improved the meetings/calls

employee experience. • 25% fewer quality assurance defects

—Ashish Pandey, Technical Lead, CSIT Team • Sprints that ran more efficiently each
subsequent time

SAFe CASE STUDY

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© 2017 Scaled
Scaled Agile,Agile,
Inc. Inc. All Rights Reserved. 9
 Results
• Average release cycle time down from
Royal Philips 18 months to 6 months

Industry: Medical Technology • Feature cycle time reduced from >240

“
to <100 days
Philips is continuously driving to develop high-quality
software in a predictable, fast and Agile way. SAFe • Sprint and PI deliveries on time, leading to
addresses this primary goal, as well as offering these “release on demand”
further benefits: reduced time to market and improved
quality, stronger alignment across geographically • Quality improvements—zero regressions in
distributed multi-disciplinary teams, and collaboration some business units
across teams to deliver meaningful value to customers
with reduced cycle time. • 5 major releases per train per year on demand

—Sundaresan Jagadeesan,
Program Manager – I2M Excellence SW Development Program

SAFe CASE STUDY

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© 2017 Scaled
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Inc. Inc. All Rights Reserved. 10
 Results
• Releases now happen every month,
Fannie Mae instead of once or twice a year
Industry: Financial, Government sponsored • Integrate reliably every two weeks

“
• Reduced delivery risks
SAFe provided the agility, visibility, and • Reduced the defect rate substantially
transparency needed to ensure we could
• Teams now deliver more than 30
integrate with numerous other efforts, get
attributes per sprint compared to 2-5
predictable in our delivery, and ensure
before
timelines are met.
—David McMunn, Director of COE

SAFe CASE STUDY

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© 2017 Scaled
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Inc. Inc. All Rights Reserved. 11
 Results
Intel • MVE delivered 65% more products with
Industry: Semiconductor the same capacity.

“
• Improved Commit-to-Accept ratios from
With the complexity and number of the 74% to +90%.
products skyrocketing, if we didn’t adjust or
• Everything is visible to everyone.
adapt, other than adding more people,
Moore’s Law would crush us. • Scope change reduced to less than 5%.

—Allen Ringel
Lean & Agile Transformation Leader, Intel

SAFe CASE STUDY

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Inc. Inc. All Rights Reserved. 12
 Results
•
UK National Health Service 3000 employees trained

(NHS) Blood and Transplant • Prioritized IT Operations

Industry: Healthcare
• Deliverable product features

“
within a single Program Increment
Adopting SAFe has set in motion the skill
development and mindset for successful
organizational change even as we scale to
new programs, release trains, and people.

—Gary Dawson,
Assistant Director, Solutions Delivery

SAFe CASE STUDY

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 Results
• Delivery of major releases down from 6 to 2
Kantar Retail Virtual Reality months

Industry: Retail Technology, Virtual Reality • Time to market decreased from 9 to 3 months

“
• Time to respond to client feedback down from 3
months to 1 month
Our time to market is impressive for an
enterprise solution. It’s a competitive • 27.5% decrease in cost per Epic
advantage in the market that we can make • 41% to 28% decrease in the attrition rate
major product changes every two months.
• 36%-43% increase in team productivity due to
—Cédric Guyot, clear job responsibilities and processes
CEO, Virtual Reality at Kantar Retail
• Easier talent acquisition and retention due to
openness and transparency

SAFe CASE STUDY

®

© 2017 Scaled
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Inc. Inc. All Rights Reserved. 14
 Results
AstraZeneca • Substantial financial benefits delivered in the
first year
Industry: Pharmaceutical
• Significantly faster time-to-value delivery

“
• Reduced team sizes
We’re delivering faster with greater quality and
• Improved quality of outputs over previous
less manpower—resulting in substantial
solutions
financial benefits from the teams that have
adopted Agile to date. We expect to double our
adoption of Agile this year.

—Patty Sheehan,
AZ Agile Cultural Change Lead and Coach

SAFe CASE STUDY

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© 2017 Scaled
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Inc. Inc. All Rights Reserved. 15
 Results
• Swisscom brought TV 2.0 to market in about
Swisscom half the time of comparable projects, ahead
Industry: Telecommunications of the competition.

“
• The company decreased the time from code-
It usually takes about 36 months to bring a new TV ready to mass rollout from 9-12 months to no
platform to market but we had a minimally viable longer than six weeks.
product in 8-10 months and brought the full product
to market in 18 months. SAFe helped our relatively • The product won a coveted industry award
small team build and run a world-class product and for “Best multi-screen experience.”
guided us when in doubt, showing us the way • Last year, IPTV signups grew by nearly 14%.
toward Agile product development flow.
• PI Planning recommendation score from
—Simon Berg,
Agile Program Manager, participants: 8.3/10
Swisscom Entertainment Projects
SAFe CASE STUDY
®

© 2017 Scaled
Scaled Agile,Agile,
Inc. Inc. All Rights Reserved. 16
 Results
•
Amdocs More frequent deliveries to production

Industry: Software, Telecommunications • 30% faster delivery for user

acceptance testing

“
• Monthly demos to customers, enabling
Our time-to-value has gone down using the
early feedback and better alignment with
SAFe process. If reaching production would
customer expectations
normally take 1½ years, now it could be eight
months with the new processes and approach. • System stabilization time down from six
weeks to less than a week
—Hrishikesh Karekar,
Lead Agile Coach, Amdocs

SAFe CASE STUDY

®

© 2017 Scaled
Scaled Agile,Agile,
Inc. Inc. All Rights Reserved. 17
 Results
Westpac • Westpac successfully took 150 people from
waterfall to Agile in one week, and garnered
Industry: Financial positive feedback from teams

“
• Team and business engagement went up
Everyone hearing the same message • Cycle time and defects went down
from the same trainers at the same time
was a huge enabler for alignment and a
‘one-team’ culture.
—Em Campbell-Pretty,
Context Matters

SAFe CASE STUDY

®

© 2017 Scaled
Scaled Agile,Agile,
Inc. Inc. All Rights Reserved. 18