IML601 (Chap 10)
IML601 (Chap 10)
• History
• Challenges
• Consumer Markets and Consumer Buyer
Behavior
• Factors Affecting Demand
Scale
• In the 20th century, scale in publishing was
really an internal concept. Big publishers
had more resources to sign books, get to
bookstores, and roll out marketing than
smaller ones.
• Barnes & Noble and Borders had supply
chain and cost advantages over independent
bookstores, except that Ingram and other
wholesalers lent their scale to provide
partial compensation.
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Scale
• But that’s changed entirely in the past 10
years. Now publishing operates in a world
increasingly controlled by Amazon, Apple,
and Google, all companies that make far
more money outside of books than through
books.
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Challenges
• There are many factors affecting publishing industry
competitiveness indicators.
• Many studies indicate that innovation and reform are
major challenges facing the publishing industry.
• Newspapers, for example, are read by millions of
people across the globe.
• But their advertising revenue is falling, their core
readership is aged over 45 and younger readers
appear to prefer other media.
• Digital technologies are fast changing the ways in
which content is created, combined, distributed and
consumed.
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Verticalization
• In the 20th century, most trade books
reached their customers through
bookstores. That liberated publishers to be
largely audience-agnostic in their choices
about what to publish. They could stick a
memoir, a novel, a knitting book, a travel
guide, and a kid’s pop-up book into the same
box and the bookstore would sort it out for
the consumer, putting it on the
appropriately-labeled shelf for the shopper.
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Verticalization
• Thanks to Google and its competitors, the entire
universe of offerings around any topic of interest
are aggregated and surfaced very quickly. And
bookstores and the staff and shelf space
publishers used to sort things out are disappearing.
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Consumer Markets and Consumer
Buyer Behavior
• Model of Consumer Behavior
• Characteristics Affecting
Consumer Behavior
Model of Consumer Behavior