Company Profile

Smartfren. BUSINESS

The b
o
 smartfren. BUSINESS
Introduction

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 Our journey
Key Mile stones
Transformational period
Q4 2019

Q1 2020
PT Smart Telecom merged with
PT Mobile-8 Telecom, establishing
PT Smartfren Telecom Tbk.
Q2 2020

smartfren. BUSINESS launched

Q2 2020

2015 2019
Q3 2020

2011 2016 2020 .....

Q3 2020
Smartfren made commercial
launch of 4G LTE-Advanced
services smartfren. BUSINESS acquired
MyRepublic Enterprise Q3 2020

Q4 2020

Fiber in the air

Q1 2021
 WE ARE: BIGGER THAN YOU THINK

>40,000 4G LTE BTS

West Palapa Ring
Ready

684 High Rise Buildings

presence

68,200 homes
connected

Sumatra Backbone (SBB)

18 Data Center

East Palapa Ring

78,200 km Fiber Optic
Ultimate Java Backbone (UJB) connection across
Indonesia

The only cellular provider with full Subscribers reached 14 Tbps

4G LTE network 30 mio Data Bandwidth Delivered
in Indonesia 40% growth

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 is here to provide solutions for all enterprise needs

Smartfren. BUSINESS providing solutions:

Smartfren. BUSINESS is Internet Fiber in the Air VSAT Network Security SD-WAN Managed Service PABX

available across Indonesia And many

more..
Leased LineHosted Contact Center CPaaS Cellular SMS A2P WhatsApp for
Business
Omni-channel
Platform
Chatbots 5G
Multi Cloud Platform

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smartfren BUSINESS. ONE STOP TOTAL SOLUTIONS

Industry Outlook Industry Outlook

Next generation: software- Safeguarding Network as a Service Substituted by Value-added services

defined overlays cybersecurity is (NaaS) to solve cloud telephony (e.g. HCC, CPaaS) are key drivers
essential company’s headache

sf. Biz Product sf. Biz Product

Connectivity Telephony

Internet Fiber in
the Air Hosted Contact CPaaS
VSAT Network SD-WAN Managed
PABX
Security Service Center
Leased Line
Existing Product New Product New Product Existing Product
“One-Stop Solution for all
Mobility your Business needs” ICT
Industry Outlook Industry Outlook

SMS A2P is growing for Omni-channel is on demand for COVID-19 pandemic accelerates the Enterprises will use different cloud
verification customer engagement growth of cloud for different needs
IOT
sf. Biz Product sf. Biz Product

Industry Outlook Multi Cloud Platform

WhatsApp for Omni-channel ICT Managed
Industry 4.0 use cases Next generation: Infrastructure
Cellular SMS A2P Business Platform Service
& application edge computing

sf. Biz Product Cloud Professional

Service
Bulk Data Chatbots 5G HA Cloud Security
Connectivity High Cloud Services
Existing Product New Product Management Availability Industry 4.0 New Product Existing Product
ENTERPRISE. USE CASES

1
FSI 3
Hospitality 5
Property
SD-WAN Virtual PABX CCTV

Virtual PABX Connectivity Connectivity

Unified Messaging Manage WiFi Virtual PABX

Connectivity

2
Manufacturing 4
Retail 6
Logistic
Fleet Management CCTV Fleet Management
SD-WAN
CCTV SD-WAN
Unified
Connectivity Messaging Connectivity

Voice & Data Plan Connectivity Voice & Data Plan

Unified Messaging

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WHY US? YOUR UNLIMITED BUSINESS POTENTIAL

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SUCCESS STORIES
We have served these 2,000+ satisfied customers
Big Enterprise & Unicorn

Banking

Healthcare & Pharma

Media & Entertainment

Retail
SUCCESS STORIES
We have served these 2,000+ satisfied customers
Government & SOE

Manufacturing

E-Commerce

Fintech & Healthtech

Sinarmas Group
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 smartfren. BUSINESS
For SMB

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SMB. BACKGROUND

Highlights

• Top account (10% population contributes to

70% market)
• Focus of Big Players (Oracle, IBM, SAP)
• Advanced requirement which needs high
customization
• Highly competitive market

• Long-tail market (90% population

contributes to 30% market)
• Limited player
• Simple plug & play requirement
• Underserved market
• The highest contributor to Indonesian GDP

• Unbanked/Underbanked population

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 is here to provide solutions for SMB market

Smartfren. BUSINESS for SMB will be Smartfren. BUSINESS for SMB providing solutions:
available across 16 of our focused-provinces
throughout Java & Sumatra

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WHY US? YOUR UNLIMITED SMB POTENTIAL

Discover Unlimited Possibilities With Smartfren ICT Services

Comprehensive ICT provider for all your business needs

Enhance Employee ProductivitySpeed up B2B Amplify Company Brand Digitize HR and Financial
Enhance Customer Engagement Simplify Connectivity
Decision Making Image Processes

v v v
Virtual Receptionist
v v v
Mi-Fi

Unified conferencing Make your business look Solutions to help all kinds of
Business email Office Customer support Connectivity to help
Events Webinars big Never miss a business report from HR to Finance
tools Chat bots Growing the business
call

And many more..

Ready to provide all solutions for the growth of SMB

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SMB. USE CASES

1
Automotives 3
Clinics 5
Education
Accounting app Communication app Accounting app

Smart HRIS Reservation App Smart HRIS

Inventory app Smart HRIS Class scheduling

Accounting app Reporting

2
Culinary 4
Pharmacy 6
Logistic
Accounting app Communication app Accounting app
Booking App
Smart HRIS Smart HRIS
Smart HRIS
CCTV CCTV
Accounting app
Communication app SmarTrek

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SMB. PARTNER

Connectivity Collaboration Communication Office Management

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smartfren.com/business