SAMSUNG SIDE BY SIDE DOOR REFRIGERATOR

RS5000RC
TRAINING MANUAL
SBS REFRIGERATOR
Basic Model : RS74R5***
(RS5000RC Project)

Project Name : RS74R5101SL/TL

Model Code
RS64R5131**/**
RS64R5111**/**
RS74R5101**/**
RS64R5101**/**
RS72R5011**/**
RS62R5041**/**
RS72R5001**/**
RS62R5031**/**
RS65R5445**/**
RS62R5015**/**
RS65R5435**/**
RS62R5011**/**
RS65R5411**/**
RS62R5007**/**
RS65R5231**/**
RS62R5004**/**
RS65R5211**/**
RS62R5001**/**
RS64R5341**/**
RS74R5*** RS71R5*** RS61R5041**/**
RS64R5331**/**
RS65R5*** RS62R5*** RS61R5001**/**
RS64R5315**/**
RS64R5*** RS61R5*** RS64R5311**/**
RS64R5304**/**
RS64R5301**/**
This document can not be used without Samsung’s authorization RS64R5141**/**
Contents

1 Precautions(Safety Warnings)---- 6

2 Product Specifications-------------- 12
2-1. Introduction of Main Function ------------------------------------------------------------
12
2-2. Model Specification --------------------------------------------------------------------------
14
2-3. Basic Specification ---------------------------------------------------------------------------
15
2-4. Interior Views -----------------------------------------------------------------------------------
20
2-5. Dimensions (mm/inch) ----------------------------------------------------------------------
23
2-6. Using The Control Panel ------------------------------------------------------------------- 24
3 Full disassembly and assembly- 32
2-7. Optional Material Specification --------------------------------------------------------- 31

3-1. Precaution -------------------------------------------------------------------------------------- 32

3-2. Interior-Fridge --------------------------------------------------------------------------------- 34
3-3. R-Compartment Duct & Eva Cover ---------------------------------------------------- 36
3-4. Water Filter (Assembly & Disassembly) ---------------------------------------------- 38
3-5. Cover-Display ----------------------------------------------------------------------------------
39
3-6. Assy Guide Ice Route ----------------------------------------------------------------------- 42
3-7. Assy Lever Dispenser -----------------------------------------------------------------------
43
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Contents

3 Full disassembly and assembly-- 44

3-8. Interior-Freezer-------------------------------------------------------------------------------- 44
3-9. F-Compartment Duct & Eva Cover------------------------------------------------------ 45
3-10. Assy Door Disassembling (Freezer Door) ----------------------------------------- 47
3-11. Assy Door Disassembling (Fridge Door) ------------------------------------------- 49
3-12. Evaporator ------------------------------------------------------------------------------------ 52
3-13. Main PCB and Inverter PCB Disassembling (whole) --------------------------- 54
3-14. Comp Cooling Fan-------------------------------------------------------------------------- 56
3-15. Relay Cover disassembling ------------------------------------------------------------- 58
3-16. Step Valve Disassembling (whole) --------------------------------------------------- 59
3-17. Ice Maker Compartment (Indoor Auger Motor) ----------------------------------- 60
3-18. Water tank -------------------------------------------------------------------------------------
64
3-19. LED LAMP -------------------------------------------------------------------------------------
67

4 Check the installation status------ 68

4-1. Adjust the leveling feet and door height ----------------------------------------------
68
4-2. Function for failure diagnosis ------------------------------------------------------------
80
4-2. Diagnostic method according to the trouble symptom(Flow Chart) -------- 113

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Contents

5 Self Diagnosis & Trouble Shooting--

120
5-1. Power Not Supplied -------------------------------------------------------------------------- 120
5-2. Unable to Defrost ----------------------------------------------------------------------------- 122
5-3. Self-Diagnosis Error (Defective Sensor) ---------------------------------------------- 124
5-4. When Alarm Sound continues (Buzzer Sound) ------------------------------------- 127
5-5. When PANEL PBA operates abnormally --------------------------------------------- 131
5-6. When Fan does not operate --------------------------------------------------------------- 134
5-7. When the internal lamp of the freezer/fridge does not light up --------------- 137
5-8. LED blinking frequency depending on protecting functions ------------------ 138

6 PCB Diagram----------------------------
140with part position ----------------------------------------------------------- 140
6-1. PBA Layout
6-2. Connector Layout with part position (Main Board) ------------------------------- 141

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Contents

7 Wiring diagram-------------------------
7-1. Model142
: 2 Door, In-Door Ice Maker ------------------------------------------------------- 142
7-3. Model : 2 Door, Basic ------------------------------------------------------------------------
143

8 Block Diagram--------------------------
144
8-1. Block Diagram --------------------------------------------------------------------------------
144

9 Reference Information --------------

145
9-1. MODEL CODE TABLE -----------------------------------------------------------------------
145
9-2. Trouble Shooting ----------------------------------------------------------------------------- 147
9-3. Q&A ------------------------------------------------------------------------------------------------
152

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1. Precautions(Safety Warnings)

● Unplug the appliance before the changing or repairing the electric parts.
● Use rated electronic Control equipment.
➝ Make sure to check out ModeL name, Rated voltage, Rated current, Operation Temp, etc.
● Upon repair, make sure that harnesses are not to be water-penetrated and are bundled tight.
➝ Should not be detached by a certain amount of external force.
● Upon repair, completely remove dust or other foreign substances from housing, harness, connector, etc.
➝ To prevent fire by tracking, short, etc.
● Check out whether water has penetrated into the electronic Control system.
➝ If there is any kind of trace, take necessary measures such as related component change, insulation tapping, etc.
● After repair, check out the assembled state of parts.
➝ It should be the same as the previous state.
● Check out the surrounding conditions.
➝ Change the location, if the fridge is located at humid, wet places or the installed state is unstable.
● In order to reduce the risk of electric shock the appliance must be properly grounded.
● Do not allow consumers to overload a certain outlet.
● Check out whether the power cord or the outlet is broken, squeezed, chopped off or heatdeformed.
➝ Repair or replace the defective power cord/outlet immediately.
➝ Make sure the power cord is not punctuated or stomped down.
● Do not allow consumers to keep food frayed or place bottles in the Freezer Room.
● Do not allow consumers to repair the fridge by themselves.
● Do not allow consumers to keep things except for food.
➝ Pharmaceutical, Chemical substances : These are not possible to be fine Controlled with a consumer fridge.
➝ Flammable material (alcohol, benzene, ether, LPG, etc) : possibility of explosion.

This document can not be used without Samsung’s authorization 6

1. Precautions(Safety Warnings)

Read all instructions before repairing the product and

follow the instructions in order to prevent danger or property damage.

CAUTION/WARNING
SYMBOLS DISPLAYED SYMBOLS
means “Prohibited”.
Indicates that a dan-
Warning ger of death or serious means “Do not disassemble”.
injury exists.
means “No contact”.

means ”Warning or Caution”.

Indicates that a risk of
means “Unplug the unit before preforming ser-
Caution personal injury or ma-
vice”
terial damage exists.
means “Earth or Ground”.

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1. Precautions(Safety Warnings)

Warning & Caution

Plug out to exchange the interior Use the rated components on the On repair, make sure that the wires
lamp. replacement. such as harness are bundled tightly.
• It may cause electric shock. • Check the correct model, rated • Bundle tightly wires in order not to
voltage, rated current, operating be detached by the external force
temperature and so on. and then not to be wetted.
co R
m a te
po d
Unplug ne
nt
s

On repair, remove completely dust After repair, check the assembled Check if there is any trace indicat-
or other things of housing parts, state of components. ing the permeation of water.
harness parts, and check parts. • It must be in the same assembled • If there is that kind of trace, change
• Cleaning may prevent the possible state when compared with the the related components or do the
fire by tracking or short. state before disassembly. necessary treatment such as taping
using the insulating tape.

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1. Precautions(Safety Warnings)

Warning & Caution

Do not allow users to put bottles or kinds of Do not allow users to store narrow and lengthy
glass in the freezer. bottles or foods in a small multi-purpose room.
• Freezing of the contents may inflict a wound. • It may hurt you when refrigerator door is opened
and closed resulting in falling stuff down.

Prohibited
Prohibited

Do not allow users to store pharmaceutical prod- Do not allow users to plug several appliances
ucts, scientific materials, etc., in the refrigerator. into the same power receptable.
• The products which need precise temperature con- • May cause abnormal generation of heat or fire.
trol should not be stored in the refrigerator.

Prohibited Prohibited

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1. Precautions(Safety Warnings)

Warning & Caution

Do not allow users to disassemble, repair or al- Do not allow users to bend the power cord with
ter. excessive force or do not have the power cord
• It may cause fire or abnormal operation which pressed by heavy article.
leads to injury. • May cause fire.

Do not allow users to store articles on the prod- Do not allow users to install the refrigerator in
uct. the wet place or the place where water splashes.
• Opening or closing the door may cause things to • Deterioration of insulation of electric parts may
fall down, with may inflict a wound. cause electric shock or fire.

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1. Precautions(Safety Warnings)

Warning & Caution

In order to reduce the risk of electric shock the When installing, servicing or cleaning behind the
appliance must be properly grounded. refrigerator, be sure to pull the unit straight out
Caution and push back in straight after finishing.

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2. Product Information To do list

2-1. Introduction of Main Function

Clearview In-door ice system

• The Samsung Side by side Refrigerator has a very spacious interior with a
huge Capacity. Thinner wall with its special high-urethane insulation technol-
ogy and . So there’s plenty of room in the drawers and shelves of the fridge
and freezer to store your weekly grocery shopping, including items of various
shapes or sizes. And it’s much easier to keep everything neatly and efficiently
organized. So you can quickly find and take out the things you need whenever
you need them.

Minimal Dispenser & Hidden Display

• The Samsung Side by side Refrigerator offers a simple way to look and stay
cool, as its Ice & Water Dispenser and hidden display are perfectly aligned with
the minimalist design of modern kitchens and appliances.
• The Ice & Water Dispenser is seamlessly integrated into the front of the door
and only has the controls you need to enjoy a refreshing glass of chilled filtered
water or fill a pitcher with cubed or crushed ice.
• All the other controls are discretely hidden inside, but easily accessible when
you open the door.

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2. Product Information To do list

2-1. Introduction of Main Function

LED Lighting
• This space-saving LED fixture illuminates every corner of the fridge, so things
are easier to find. Also LED emits less heat than conventional bulb lighting, af-
fecting less damage to the temperature management.

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2. Product Information To do list

2-2. Model Specification

Note This operation instruction covers various models.
The characteristics of your appliance may differ slightly from those described in this manual.

Key features of your new refrigerator

Your Samsung Side-By-Side Refrigerator comes equipped with many space-saving, innovative storage and energy-effi -
cient features.
Multi Airflow
Provides even cooling throughout the refrigerator to maintain optimal temperatures to keep food fresh.

LED Lighting
See everything in a new light with LED tower lighting.

Clear View Icemaker

The Icemaker is located in the freezer door, this ensures that all the shelf space can be fully utilized. Ice cubes are
quickly produced and the clear ice bucket lets you easily see the amount of ice cubes produced.

Premium Design Ice & Water Dispenser

Quick and easy access to filtered water and cubed/crushed ice at your fingertips with the external dispenser.

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2. Product Information To do list

1-1. Basic Specification

ITEM Specification
RS74R5***, RS71R5***,
RS65R5**5,
Model RS65R5***, RS62R5***, RS61R5**5
RS64R5**5
RS64R5*** RS61R5***

Image

Gross capacity (LT) 617 ← 647 ←

Valid net Freezing compartment
capacity 202 ← 229 ←
(LT)
Cold compartment (LT) 415 ← 418 ←
Dimensions (width x depth x
W912*D716*H1780 ← ← ←
height)
Dimensions of package (width x depth
x height) W960*D776*H1912 ← ← ←
Rated frequency (Hz) 50 or 60
Rated voltage (V) 220 ~ 240 or 110 ~ 127
Rated power consumption of mo-
140 ← ← ←
tor (W)
Rated power consumption of heating 300
device (W) ← ← ←
(AC 230V, 120V)
Refrigerator type Indirect Cooling Refrigerator
Refrigerant R-600a
Refrigerant charging volume 87g 92g 87g 92g
Product weight (kg) 111 ←　 102 ←　
Weight of packaged product (kg) 119 ← 110 ←
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15
 2. Product Information To do list

1-1-1. Electric Parts Specification

ITEM Specification
RS74R5***, RS71R5***,
RS65R5**5,
Model RS65R5***, RS62R5***, RS61R5**5
RS64R5**5
RS64R5*** RS61R5***
Type NF54M5151ARTT3 NF54K9151AMTT3 NF54M5151ARTT3 NF54K9151AMTT3
Compressor Drive mode INVERTER
Charged oil SUNUSO-2GSD(250cc)
Freezing Component

Freezer com-
SPLIT FIN TYPE
partment
Freezer
Cold com-
X
partment
Condenser Forced and spontaneous convection type
Desiccant Molecular sieve XH-9
Freezing com-
F: ID0.85*L3300
partment
Capillary tube
Cold com-
None
partment
Refrigerant R-600a
Section OFF ON
Components for defrosting

compartment Component

Strong (℃) -24 -21

Freezer

THERMIS-
TOR Intermediate
-21 -18
(F-SENSOR) (℃)
502AT Weak (℃) -17 -14
Section OFF ON
THERMIS- Strong (℃) 0 3
Cold

TOR Intermediate
1.5 4.5
(R-SENSOR) (℃)
502AT Weak (℃) 5 8
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2. Product Information To do list

1-1-1. Electric Parts Specification

ITEM Specification
RS74R5***, RS71R5***,
RS65R5**5,
Model RS65R5***, RS62R5***, RS61R5**5
RS64R5**5
RS64R5*** RS61R5***
Initial defrosting cycle
Defrosting Sensor Defrosting Cycle

(simultaneous defrosting of 6 hours ± 10 minutes

F and R)
Defrosting cycle 12 to 77 hours
of freezing component (varying dependent upon operation conditions)
Defrosting cycle of cold
None
component
Components for defrosting

Idle duration -
F defrosting Type Thermistor (DTN-C502)
Sensor Specification 5.0 ㏀ at 25°C
Type Thermistor (DTN-C502)
R defrosting
Sensor Specification 5.0 ㏀ at 25°C

Type Bimetal Thermostat

Bimetal (F) Operating
temperature On : 40℃, Off : 60℃
(℃)
Type None
Bimetal (R) Operating
temperature None
(℃)

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2. Product Information To do list

1-1-2. Electric Component

ITEM Specification
RS74R5***, RS71R5***,
RS65R5**5,
Model RS65R5***, RS62R5***, RS61R5**5
RS64R5**5
RS64R5*** RS61R5***
Power supplying
Defrosting heater
during freezing
in freezing com- AC 230V, 300W or AC 120V, 300W
compartment
partment
defrosting
Power supplying
Defrosting heater
during cold
in cold compart- -
compartment
ment
defrosting
Home bar heater Ambient humid-
(cold compart- ity sensor inter- -
Electric Component

ment) locking
Icemaker heater -
Dispenser heater AC 230V, 6W or AC 120V, 6W -
Water pipe heater DC12V, 6W -
Water tank heater DC12V, 4W -
Damper heater Kept tumed on -
Bimetal for preventing overheating
BIMETAL THERMOSTAT - ON : 40℃, OFF : 60℃
of defrosting heater in freezing
THERMO FUSE - CUT OFF : 109~110℃
compartment
Bimetal for preventing overheating
of defrosting heater in cold com- -
partment
Type -
Operating tempera-
-
OLP ture (℃)
Shutdown tempera-
-
ture (℃)
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2. Product Information To do list

1-1-2. Electric Component

ITEM Specification
RS74R5***, RS71R5***,
RS65R5**5,
Model RS65R5***, RS62R5***, RS61R5**5
RS64R5**5
RS64R5*** RS61R5***
Cooling fan motor in freezing
DC12V, F135
compartment
Cooling fan motor in cold com-
-
partment
Compressor cooling fan motor DC12V, C160N
Electric Component

Motor-driven damper
-
(True-taste chamber)
Motor step valve (OPTIONAL) DC 12V,700mA
DC valve DC12V, 300mA (RS74R5***, RS64R5***)
Freezing compartment lamp LED Lamp, High intensity 3 Chips, DC12V / Max 2.39W, 1EA
Cold compartment lamp LED Lamp, High intensity 5 Chips, DC12V / Max 4.22W, 1EA
Fridge Door Lamp -
Door reed switch DC 200V 0.5A
Power cord AC 250V 10A or 16A
Grounding screw BSBN(BRASS SCREW)

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2. Product Information To do list

2-4. Interior Views

※Dispenser-featured models (RS74R5***, RS65R5***, RS64R5***)

08
10
04

01 05

02 07
06
03 09

01 Freezer shelves 02 Multipurpose freezer bin 03 Dried food and meat storage drawer
04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer
07 Multipurpose drawer 08 Ice maker * 09 Water tank
10 Wine rack *
* Applicable models only

Note The design of the egg container may differ with the model.

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2. Product Information To do list

2-4. Interior Views

※Dispenser-featured models (RS74R5***, RS65R5***, RS64R5***)

11

08
04

05

01
09

07
02

06
03

01 Freezer shelves 02 Multipurpose freezer bin 03 Dried food and meat storage drawer
04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer
07 Multipurpose drawer 08 Ice maker * 09 Water tank

* Applicable models only

Note The design of the egg container may differ with the model.

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2. Product Information To do list

2-4. Interior Views

※Normal models (RS71R5***, RS62R5***, RS61R5***)

12
11

10
04
01 05

09
08

02 07

06
03

01 Freezer shelves 02 Multipurpose freezer bin 03 Dried food and meat storage drawer
04 Refrigerator bin 05 Refrigerator shelves 06 Vegetable drawer
07 Multipurpose drawer 08 Ice maker * 10 Wine rack *

* Applicable models only

Note The design of the egg container may differ with the model.

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2. Product Information To do list

2-5. Dimensions (mm/inch) ※ RECESS HANDLE TYPE

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2. Product Information

2-6. Using the control panel

04

02

01

03

05

06

01 Freezer / Power Freezer (3sec) 02 FlexZone / Vacation(3sec) 03 Ice Maker / Filter Reset (3 sec) *
04 Fridge/ Power Cool (3 sec) 05 Door Alarm 06 Lock(3sec)

* Applicable models only

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2. Product Information

1-4. Using the control panel

01. Freezer / Power Freeze (3 sec)

The Freezer button can be used to set the freezer temperature, or to activate Power
Freezer
Freeze. Available temperatures are between -15 ℃ and -23℃.

Power Freeze speeds up the freezing process at maximum fan speed.

The freezer keeps running at full speed for 50 hours and then returns to the previous
temperature.
• To activate Power Freeze, press and hold Freezer for 3 seconds. The corresponding
indicator ( ) lights up, and the refrigerator will speed up the freezing process for you.
• To deactivate, press and hold Freezer for 3 seconds again. The freezer returns to the
Power Freeze previous temperature setting.
• To freeze large amounts of food, activate Power Freeze for at least 20 hours before
putting food in the freezer.

-NOTE-
Using Power Freeze increases power consumption. Make sure you turn it off and return
to the previous temperature if you do not intend to use it.

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2. Product Information

2-6. Using the control panel

02. Fridge / Power Cool (3 sec)
The Fridge button can be used to set the fridge temperature, or to activate/deactivate
Power Cool.
Fridge
You can manually adjust the cooling temperature for the fridge. Keep pressing Fridge to
select a desired temperature between 1 ℃ and 7 ℃.

Power Cool speeds up the cooling process at maximum fan speed.

This is useful to quickly cool food that spoils quickly, or after the door is left open for
Power Cool some time. The fridge keeps running at full speed for several hours and then returns to
the previous temperature.
Press and hold Fridge for 3 seconds.

03. Ice Maker

Press and hold Ice Maker for more than 3 seconds to turn the ice maker on or off.
The ice maker has 2 indicators (ON/OFF) to indicate the operating status.
• When the ice maker operates, the ON indicator turns on.
• When the ice maker is turned off, the OFF indicator turns on. In this case, ice making
is disabled even if you press the Cubed Ice or Crushed Ice buttons on the dispenser
panel. To enable ice making, you must turn the ice maker on.
Ice Maker
-NOTE-
• If the ice maker is turned off, it will turn on if you press and hold the ice lever for
more than 5 seconds.
• After tuning off the ice maker by inside cabinet control panel, this function doesn't
work for 1 minute.

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2. Product Information

2-6. Using the control panel

04. Filter Reset (3 sec)

After about 6 months (approximately 300 gallons) of using the original water filter, the
Filter indicator turns red to remind you that the filter needs to be replaced. The Filter in-
dicator blinks red for several seconds when you open the door, reminding you that the
filter need to be replaced. If this happens, replace the filter, and press and hold Filter
Reset for 3 seconds. The filter indicator will be reset, and the Filter indicator will be re-
Filter Reset set, and the filter indicator turn off
-NOTE-
Some regional areas have relatively large amounts of lime contained in the water. This
may reduce the lifecycle of the filter. In these areas, you will have to replace the water
filter more often than specified above.

05. Door Alarm / Vacation (3 sec)

If the door is left open for more than 2 minutes, an alarm will sound and the alarm indi-
cator will blink. You can toggle the alarm on and off by pressing Door alarm. The alarm
is enabled by factory default.
Door Alarm
If the door is left open for 5 minutes, internal lights (in the fridge, freezer) will blink for
10 seconds and then turn on. This will be repeated every minute for 5minutes. This is to
alert hearing-impaired users that a door is open and it is normal.
The Vacation button can be used to activate/deactivate Vacation mode.
If you are going on vacation or a business trip, or if you do not intend to use the refrig-
erator for an extended time, use the Vacation feature.
Press and hold Vacation for 3 seconds to turn off the fridge operation with the Vacation
Vacation indicator ( Vacation or ) on.

-NOTE-
It is strongly recommended to empty the fridge compartment and make sure the door is
closed. 27
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2. Product Information

2-6. Using the control panel

You can turn the ice making function on or off, and
check the current settings of the function.
Ice making
You can also check the status and progress of ice
making.
Functions
You can turn Power Cool on or off, and check the cur-
Power Cool
rent settings.
You can turn Power Freeze on or off, and check the
Power Freeze
current settings.
This alarm is triggered when the fridge or freezer has
Abnormally high temperature
abnormally high temperatures. (2 minutes)
This alarm is triggered if the fridge door or the freezer
Alarms Door opening
drawer is open for a specific time.
This alarm reminds you that the water filter must be
Water filter replacement
replaced.

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2. Product Information

2-6. Using the control panel

Dispenser panel (applicable models only)

01 Water / Lock 02 Cubed Ice 03 Crushed Ice

01. Water / Lock (3 sec)

Water To dispense chilled water, press Water. The corresponding indicator turns on.

To prevent use of the dispenser panel buttons and the dispenser lever, press and hold
Water for more than 3 seconds.
Lock If you press and hold the button again for more than 3 seconds, the dispenser lock will
be deactivated.
(Dispenser panel /
Dispenser lever) -NOTE-
The Lock on the dispenser panel does not affect the controls on the main panel. To lock
the main panel, use the Control Lock function on the main panel.

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2. Product Information

2-6. Using the control panel

02. Cubed Ice

Cubed Ice Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on.

03. Crushed Ice

Crushed Ice Press Crushed Ice to dispense crushed ice. The corresponding indicator turns on.

This document can not be used without Samsung’s authorization 30

2. Product Information

2-7. Optional Material Specifi cation

Photograph Part Name Part Code Quantity Remark

FILTER-WATER DA29-00019A 1 For Plumbing

Model

ASSY INSTALL-FILTER  DA97-11752A 1 For Plumbing

Model

This document can not be used without Samsung’s authorization 31

3. Full disassembly and assembly To do list

3-1. Precaution
• Unplug the appliance before servicing or replacing electrical parts.
• Remove any foreign matter or dust from the power plug pins.
- Otherwise there is a risk of fire.
• Do not use a cord that shows cracks or abrasion damage along its length or at either end.
• Do not plug several appliances into the same multiple power board. The refrigerator should always be
plugged into its own individual electrical which has a voltage rating that matched the rating plate.
- This provides the best performance and also prevents overloading house wiring circuits, which could
cause a fi re hazard from overheated wires.
• Do not install the refrigerator in a damp place or place where it may come in contact with water.
- Deteriorated insulation of electrical parts may cause an electric shock or fi re.
• In order to reduce the risk of electric shock the appliance must be properly grounded.
• Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause personal injury.
• Do not store volatile or flammable substances in the refrigerator.
- The storage of benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions.

This document can not be used without Samsung’s authorization 32

3. Full disassembly and assembly To do list

3-1. Precaution
- NEED TOOL
Item. How to use Pictures

Use for assembling and

Phillips Head Driver
disassembling of screw

Use for assembling and is assembling

Flat Head Driver of Beverage Station, Dispenser, Dis-
play, Cover Lamp etc...

Use for checking of the

Magnet
F/R Fan

Hexagon wrench
(4mm diameter)
Use for adjust Door Hinge Ref Up

Box wrench (12 mm) Use for disassemble the compressor

Box wrench (10 mm) Use for disassemble the hinge lower

Spanner(19mm) Use for adjust the height of the door

This document can not be used without Samsung’s authorization 33

3. Full disassembly and assembly

3-2. Interior-Fridge
Part name Work sequence Remarks

Shelf Pull the Shelf out to the front.

Do not put the shelf on the place where wine rack is assembled. If the shelf is put on the wine rack
place, it may cause collision between the shelf and door bin when the door is closed.

This document can not be used without Samsung’s authorization 34

3. Full disassembly and assembly

3-2. Interior-Fridge
Part name Work sequence Remarks

Remove all Drawers before disassem-

bling the cover.

Drawer cover

Push up the one position and pull the filp

cover out to the front.

This document can not be used without Samsung’s authorization 35

3. Full disassembly and assembly

3-3. R-Compartment Duct

Part name Work sequence Remarks

1. After disengage the Evaporator Cover,

pull the Multi duct fridge in the direc-
tion of the front.
Multi Duct
(Fridge)

2. Disengage the housing Connector.

This document can not be used without Samsung’s authorization 36

3. Full disassembly and assembly

3-4. Water Filter (Assembly & Disassembly)

Part name Work sequence Remarks

■ Assembly
Remove the Clip and input the Hose.

Water Filter

■ Disassembly
Remove the Hose by puching the Collet.

Be sure to flush the dispenser thoroughly (approx. 6 to 7 minutes),

otherwise water may drip from the dispenser. This means that there is still air in the line.

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3. Full disassembly and assembly

3-5. Cover-Display
Part name Work sequence Remarks

Find the location of the serviceable part.

Separate using '-' driver.

Cover-Display
(If necessary,
remove the inlay first and service it. )

Press and disconnect the wire connector

connected to the cover display.

This document can not be used without Samsung’s authorization 38

3. Full disassembly and assembly

3-6. DISPENSER DISPLAY & ASSY GUIDE ICE ROUTE

Part name Work sequence Remarks

Remove 2 Screw bottom of the Display.

Disengage the the Display to lower direc-

tion by Pushing.
ASSY GUIDE
ICE ROUTE
※ When decomposing, do not contact
the lever.

Disengage Housing of Display.

This document can not be used without Samsung’s authorization 39

3. Full disassembly and assembly

3-6. DISPENSER DISPLAY & ASSY GUIDE ICE ROUTE

Part name Work sequence Remarks

Pull out GUIDE ICE(white one) from Assy

Case Ice Route.
(Push L&R hooks like right picture)

ASSY GUIDE
ICE ROUTE

Remove 2 screws on Assy Case Ice Route and

disconnect housing inside the Case Dis-
penser and remove Assy Case Ice Route

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3. Full disassembly and assembly

3-6. DISPENSER DISPLAY & ASSY GUIDE ICE ROUTE

Part name Work sequence Remarks

■ Assembly
Assembling housing of Assy Case Ice
Route Upper 2 Rib have to match with
inside Hook and Screw assembling.

Upper Hook have to completely match with

Hook for prevent the leak of Gasket Cover.
Assy Case Ice Route 1 lib must be behind
Case Dispenser lib.
(Pic 2)
ASSY GUIDE
ICE ROUTE

Display Housing assembling and Fixing

the Harness with Hook .

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3. Full disassembly and assembly

3-6. DISPENSER DISPLAY & ASSY GUIDE ICE ROUTE

Part name Work sequence Remarks

ASSY GUIDE Input the water line to Display hose hole

ICE ROUTE and assembling 2 screws.

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3. Full disassembly and assembly

3-7. Assy Lever Dispenser

Part name Work sequence Remarks

■ Disassembly
1. Put both fingers in the upper of lever.
Pull and remover the lever slowly.
Assy Lever
Dispenser

■ Assembly
2. Put the lever with adjusting to
rectangle block slowly.

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 3. Full disassembly and assembly

3-8. Interior-Freezer
Part name Work sequence Remarks

Shelf Pull the Shelf out to the front.

Remove all Drawers before isassembling

the cover.

Drawer Cover

Push up the one position and pull the filp

cover out to the front.

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 3. Full disassembly and assembly

3-9. F-Compartment Duct & Eva Cover

Part name Work sequence Remarks

1. Remove the screws (4ea) from the

lower part of the compartment.

Evap Cover
(Freezer)
2. Remove the Evap Cover from the cab-
inet.
Pull the Cover in the direction of the
front.

This document can not be used without Samsung’s authorization 45

 3. Full disassembly and assembly

3-9. F-Compartment Duct & Eva Cover

Part name Work sequence Remarks

1. Remove Evap Cover first

2. Remove the Multi Cover from the cabi-

Multi Cover net(Left side first).
(Freezer) Pull the Cover in the direction of the
front.

3. Remove the Housing connector. (2ea)

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 3. Full disassembly and assembly

3-10. Assy Door Disassembling (Freezer Door)

Part name Work sequence Remarks

1. Open the Door and remove 2 fitting

of the Hose at the bottom.
Remove the fitting by pulling the
hose while hold the left cap of the
fitting in the direction of the arrow.

2. Disconnect the power cord, and

remove 1 cover screws using a
Door Phillips screwdriver.
Then open the Freezer door and
pull the hooks on the sides to
loosen the cover.
Lift up the cover towards you to
detach it.

3. Disconnect the two top housings

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 3. Full disassembly and assembly

3-10. Assy Door Disassembling (Freezer Door)

Part name Work sequence Remarks

4. Remove the three bolts holding the

hinge.

5. Disassemble the top hinge from

the front of the door.

Door
Remove the door from the lower hinge
by lifting up the door straight.
Be careful not to pinch the water tub-
ingand the wire harness on the
door.Lift up the door straight in upper
direction until the water hose is elim-
inated from lower hinge.Do not pull
the door forward to remove it. It
cause injury of water hose and tub-
ing.

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 3. Full disassembly and assembly

3-11. Assy Door Disassembling (Fridge Door)

Part name Work sequence Remarks

1. Disconnect the power cord, and

remove 1 cover screws using a
Phillips screwdriver.
Then pull the the hooks on the
sides to loosen the cover. Lift up
the cover towards you to detach it.

Door

2. Disconnect the top housing.

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 3. Full disassembly and assembly

3-11. Assy Door Disassembling (Fridge Door)

Part name Work sequence Remarks

3. Remove the three bolts holding the

hinge.

Door
4. Disassemble the top hinge from
the front of the door.

5. Disassemble the Fridge door.

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 3. Full disassembly and assembly

3-11. Assy Door Disassembling (Fridge Door)

Part name Work sequence Remarks

• The Water Line must be fully inserted to

the center of transparent coupler (Type
A) or the line (Type B) to prevent water
leakage from the dispenser.
Reassembly • Check that it holds the line firmly.
doors • The cover hose must be fully covered
water hose (Make the cover hose fit to
end of the fitting)
• Bottom hook must fix the cover hose to
prevent loosen the hose line.

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3. Full disassembly and assembly

3-12. Evaporator
Figure
Part name Description
Freezer Fridge

Remove the Evaporator cover. -

Evaporator

Disengage the housing connector.

N/A -
(left)

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 3. Full disassembly and assembly

3-12. Evaporator
Figure
Part name Description
Freezer Fridge

Disengage the housing connector.

-
(right)

Evaporator

Remove the evaporator by pulling

the lower part of the evaporator -
while lifting it up.

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 3. Full disassembly and assembly

3-13. Main PCB and Inverter PCB Disassembling (whole)

Part name Work sequence Remarks

1. Pull the refrigerator forward to make

space for servicing.

2. Disassemble the four screws.

- New issued model use 5 screw.

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 3. Full disassembly and assembly

3-13. Main PCB and Inverter PCB Disassembling (whole)

Part name Work sequence Remarks

3. Disassemble the thirteen connectors

of the housing(Number of the housing
connectors may vary dependent upon
models and functions). While pressing
the upper hook on the location shown
on the figure, pull the main main PBA
and remove it.

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 3. Full disassembly and assembly

3-14. Comp Cooling Fan

Part name Work sequence Remarks

1. Unscrew 7 screws of COVER COMP.

2. Remove screw from the Assy Support

Circuit Motor.

3. Separate Assy Support Circuit Motor

connect.

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 3. Full disassembly and assembly

3-14. Comp Cooling Fan

Part name Work sequence Remarks

4. Cutting seal.

5. Pipe moved down side.

6. Assy Support Circuit Motor turn out

and assy in reverse .

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 3. Full disassembly and assembly

3-15. Relay Cover disassembling

Part name Work sequence Remarks

1. Remove 7 screws from the Comp Cover.

2. Remove the cover relay with a flat

screwdriver.
Caution: Pipe bending or exercise of
excessive force may pinching on the
hands when removing the cover.

3. User a flat driver to disassemble the

relay protector from the compres-
sor.

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 3. Full disassembly and assembly

3-16. Step Valve Disassembling (whole)

Part name Work sequence Remarks

1. Remove 7 screws from the Comp Cover.

2. Remove 1 screw.

3. Remove 1 screw.

4. Remove the refrigerant, and disas-

semble the step valve from the con-
nection pipe..
Exerting excessive force when form-
ing the pipe causes bending of the
pipe.
CAUTION
Cautions for R-600a : Environment-friendly gas (R-600a) is used as refrigerant at this refrigerator, which
is combustible gas though in volume kept small. If gas is leaked by serious damage to the refrigerator
during transportation, installation and operation may cause fire or burn when spark makes contact with
leaked gas.
This document can not be used without Samsung’s authorization 59
 3. Full disassembly and assembly

3-17. Ice Maker Compartment (Indoor Auger Motor)

Part name Description Figure

Ice Bucket Disassemble the Ice Bucket Assy by hold-

Assy ing the handle and pulling up The bottom
※indoor only part slightly.

Unscrew the 2 screws(Left picture) and

disassemble the Auger Motor Assy as
shown(Right picture).
Assy Case
Auger Motor
(Disassemble)
※indoor only
Disconnect the housing connectors by
gently pulling.

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3. Full disassembly and assembly

3-17. Ice Maker Compartment (Indoor Auger Motor)

Part name Description Figure

Connect the housing connectors.

Arrange wire harness in the housing

room.
Assy Case
Auger Motor
(assemble)
※indoor only
Push the auger motor each side.

screw the 2 screws.

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 3. Full disassembly and assembly

3-17. Ice Maker Compartment (Indoor Auger Motor)

Part name Description Figure

Lift up the Icemaker Cover and gently pull

out.

Assy Ice
Maker Unscrew the 4 screws.
※indoor only

Disassemble the Ice Maker Assy.

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 3. Full disassembly and assembly

3-19. Water tank

Part name Description Figure

1. Take out the water tank by pulling it.

When disassembling, make sure the

unit turned off If you want to assem-
bly, follow the reverse order

Water tank

2. Disassembly 2 screws.

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 3. Full disassembly and assembly

3-18. Water tank

Part name Description Figure

3. Separate the hose and fitting from the

bottom of the fridge door.

Water tank

4. Disconnect the wire connector and Pull

out the Hose.

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 3. Full disassembly and assembly

3-19. Water tank

Part name Description Figure

1. Separate the hose and fitting from the

bottom of the fridge door.

Water tank
※indoor
plumbing
model

2. Disassembly 2 screws.

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 3. Full disassembly and assembly

3-18. Water tank

Part name Description Figure

Housing
3. Disconnect the housing and Pull out the
Hose.
To prevent the folding hose for as- Hose
sembling : Input the OJC-Seal into
the hole over ½ or fully.
Water tank
※indoor
plumbing
model
3. Check the Water Dripping
(Have to remove Air bubbles in the Wa-
ter tank)

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 3. Full disassembly and assembly

3-19. LED LAMP

Part name Description Figure
1. Disassemble the case lamp using a flat
head driver. Disassemble from the back
of the case lamp.

2. Remove the housing by pressing the

housing connection using a flat head
driver.

LED Lamp 3. Assemble the new lamp in the case to

be replaced and connect it to the top
housing.

Caution : Use 5 refrigerators and 3 lamps

4. Assemble the case at the top and as-

semble the new cover.

67
This document can not be used without Samsung’s authorization
4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-1. Adjust the leveling feet
CAUTION
• The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.

The refrigerator can be levelled using the front legs that have a special screw (leveller) for levelling purposes.
Use a flat-head screwdriver for levelling.
To adjust the height of the freezer side:
Insert a flat-head screwdriver into the leveller of the freezer-side
front leg. Turn the leveller clockwise to raise, or turn it counter
clockwise to lower.

To adjust the height of the fridge side:

Insert a flat-head screwdriver into the leveller of the fridge-side
front leg. Turn the leveller clockwise to raise, or turn it counter
clockwise to lower.

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-2. Adjust the door height as well as the door gap
To adjust the height of a door
The height of a door can be adjusted using the clamp nut and the height nut on the front bottom of each door.
1. Open the door to adjust, and locate the two nuts(A) and (B) on
the front bottom of the door.

2. With a 19 mm spanner, turn the clamp nut(A) clockwise to

loosen. Then, open the door, and do the following inside the
door.
- To raise the door, turn the height nut(B) counter clockwise.
- To lower the door, turn the height nut(B) clockwise.

3. When complete, tighten the clamp nut (A) by turning it counter

clockwise.

This document can not be used without Samsung’s authorization 69

4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-3. Connect the water dispenser line (applicable models only)
Installation (external dispenser line)

Water line fixer and screws Coupler Water line

Water filter lock-clip Water filter Check valve

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-3. Connect the water dispenser line (applicable models only)
Parts and tools required

1. Assemble the water pipe line using couplers.

2. Close the main water supply, and then close the water tap.
3. Connect the coupler to the cold water tap.

CAUTION
• Make sure you connect the coupler to the cold water tap. Connection to the hot water tap may cause the water filter to be
clogged and fail to operate normally.
• The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at
your own costs unless the installation fee is included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
• The water line must be repaired by a qualified professional. If you encounter a waterleak, contact a local Samsung service
centre or the installer of the water line.

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
CAUTION
• The water line must be connected by a qualified technician.
• The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at
your own costs unless the installation fee is included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.

This document can not be used without Samsung’s authorization 72

4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
To connect the cold water pipe to the water filtering hose
CAUTION
• Make sure the water filtering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the water filter to malfunction.

1. Shut off the water supply by closing themain water valve.

2. Locate the cold, potable water pipe (1).
3. Follow the Water Line Installation to connect to the water pipe.

A. Close Main Water pipe

B. No gap

Note • New hose-sets supplied with the appliance are to be used

and old hose-sets should not be reused.

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
To connect the water filtering hose to the water line

1. Loosen and remove the compression nut (a) from the water line
of the refrigerator, and insert it to the water filtering hose.
2. Tighten up the compression nut (a) to connect the water filtering
hose and the water line.
3. Open the main water valve and check for any leaks.
4. If there are no leaks, dispense about 10 litres of water or dis-
pense the water for 6 - 7 minutes before actually using the re-
frigerator to remove impurities inside the water filtering system.
5. Secure the water line to a sink or a wall using a clip.
A. Water Line from unit
B. Water Line from kit

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
To connect the water filtering hose to the water line
CAUTION
• Do not tighten the water line excessively. Make sure the water line is not
bent, pinched, or squashed.
• Do not mount the water line on any part of the refrigerator. This may
damage the refrigerator.

Note • If you have to relocate the refrigerator after connecting the

water line, make sure the joined section of the water line
must is straight.

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
To repair the water line
CAUTION
• The water line must be repaired by a qualified professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the water line.

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration system must be between 241 kPa and 827 kPa.
The water pressure of the reverse osmosis water filtration system to the refrigerator`s cold water line must be at least 276 kPa.
If the water pressure is below the specified:
• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
• Refill the water tank in the reverse osmosis system with water.
• If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new filter
To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service centre.

This document can not be used without Samsung’s authorization 76

4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
To mount the water filter into place

1. Attach the lock clips (x2) to appropriate positions under the sink,
for instance. Then, fix the lock clips firmly using screws.
2. Insert the water filter into the upper and lower clips in the correct
direction. Make sure to check the vertical direction of the water
filter.

Note • If the filter is installed horizontally, water may remain in the fil-
ter. Therefore, vertical installation is recommended.

CAUTION
• Do not mount the water filter on any part of the refrigerator. This may
damage the refrigerator.

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
Water filter replacement (applicable models only)
CAUTION
• Do not use third-party water filters. Use only Samsung-provided or -approved filters.
• Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung holds no responsibility for any
damage that may occur from use of third party water filters.
• The filter indicator turns red as a reminder that lets you know it is time to replace the water filter.

1. Shut off the main water supply.

2. Connect the water supply line to the inlet side of the filter to the
end.
3. Connect the dispenser line to the outlet side of the filter.

4. Check if there is any leak. If not, fix the lines with the clips.
5. Put the water filter into place and fix it with the clips.
6. Press and hold Filter Reset for 3 seconds to reset the filter life-
cycle.
7. When replacing is complete, flush 10 litres of water (or dispense
the water for 6 - 7 minutes) to remove impurities from the water
line.

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4. Check the installation status To do list

4-1. Adjust the leveling feet and door height

4-1-4. Connect to a water source (applicable models only)
Water filter replacement (applicable models only)
CAUTION
• When adjusting the length of the water line tubing, make sure to smooth
out the cut surface at a right angle. This is to prevent a water leak.

Note • A newly installed filter may cause the water dispenser to spurt water briefly. This is because air
has entered the water line.
• This replacement process may involve the refrigerator to drip water onto the floor. If this happens,
wipe up with dry cloths.

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-1. Test mode (manual operation / manual defrost function)
• Press the Fridge and Vacation buttons at the same time for at least 6 seconds. The Control Display will
blink with an interval of 0.5 seconds. In that case, you may take your fingers off both buttons and
press the Vacation button to enter the Test Mode.

• If any key on the front of panel is pressed within 15 seconds after the test mode, it will be operated as
below sequence :
Manual operation(FF) -> manual defrost of freezer compartment(Fd) -> cancel(Display all off)

• If any key on the front of panel is not pressed within 15 seconds after the test mode, the test mode
will be canceled and it will be returned to previous mode.

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4. Check the installation status

1) Manual operation function

Fridge Key + Vacation Key are pressed simultaneously for 6 seconds.

And the Control Display will blink with an interval of 0.5 seconds. In that case,
you may take your fingers off both buttons and press the Vacation button to enter the Test Mode.

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4. Check the installation status

1-1) If any key is pressed once in test mode, blinks "FF" on the display and it indicates the refrig-
erator has entered the manual operation. At this moment, buzzer beeps as an alarm.
1-2) If manual operation is selected, compressor will run at once without 7 minutes delay in any
mode. If the refrigerator is on the defrost cycle at the moment, defrost will be finished and
manual operation will begin.
(Be careful if manual operation get started at the moment of compressor off, over load could
be occurred)

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4. Check the installation status

1-3) If manual operation works, compressor & f-fan operate continuously for 24 hours and fridge com -
partment will be controlled by the setting temperature.
1-4) When the manual operation runs, setting temperature will be selected automatically as below:
freezer compartment -23°C, fridge compartment 1°C.
1-5) During manual operation, Power Freezer & Power Cool function will not be work.
If a function is selected, the power function icon of the selected function will be off automatically af-
ter 10 seconds.
1-6) Manual operation can be canceled by removing power from the unit, then resupplying power.
1-7) Alarm(0.25 sec ON/ 0.75 sec OFF) will beep continuously until manual operation is completed and
there is no function to make the sound stop.

This document can not be used without Samsung’s authorization

4. Check the installation status To do list

4-2. Function for failure diagnosis

2) Forced Defrost

2-1) When you press any key one more time at the manual operation status, Fd lights up on the Display
Panel. At this time, the Forced Operation stops immediately and F-Defrost will be performed at the
same time.
2-2) At this time, it will send out “Beep” sound for 2 seconds and then it will perform Forced F Defrost
while sending out “0.5 sec On and 0.5 sec Off” sound.

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 4. Check the installation status

4-2. Function for failure diagnosis

3) Test cancel mode

3-1) During the defrosting of freezer compartment if the display panel change to the test mode and test
button is pressed one more time, defrosting of freezer compartment will be canceled and the unit
will return to the normal operation.
Or, all test functions will be canceled by turning main power ON and OFF.

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 4. Check the installation status To do list

4-2. Function for failure diagnosis

4-4-2. Self-diagnostic function

1) Self-diagnostic function in the Initial power ON

1-1) Micom operates self-diagnostic function to check the temperature sensor condition within 1
second when the refrigerator turned On initially.
1-2) If bad sensor is detected by the self-diagnostic function, the applicable display LED will blink
for 0.5 sec. At this moment, there is no beep sound.(Refer to self-diagnostic CHECK LIST)
1-3) Self-diagnostic button is recognized only when the error is displayed by the bad sensor.
Display does not operate normally but temperature control will be controlled by the emergency
operation.
1-4) When the error is detected by self-diagnosis, the error can be canceled automatically if all
troubled sensors are corrected or Self-diagnostic function key (Fridge Key + Vacation Key) are
pressed simultaneously for 10 seconds.
(Return to normal display mode)

① If Fridge Key + Vacation Key are pressed simultaneously

for 10 seconds, the error mode by self-diagnosis will be canceled.

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 4. Check the installation status

4-2. Function for failure diagnosis

2) Self-diagnostic function during normal operation

② If Fridge Key + Vacation Key are pressed simultaneously

For 10 seconds, the self-diagnosis function will be selected.

2-1) If Fridge Key + Vacation Key are pressed simultaneously for 6 seconds during normal operation,
the temperature setting display will operate for 4 seconds (ON/OFF 0.5sec each).
If Fridge Key + Vacation Key are pressed simultaneously for 10 seconds
(including above 4seconds), self-diagnostic function will be selected.
2-2) At this moment, self-diagnostic function will be returned with buzzer sound.
If there is an error, display of error will be operated for 30 seconds and then return to normal condi -
tion whether problem is corrected or not. (Refer to self-diagnosis CHECK LIST)
2-3) Input by button is not accepted during self-diagnostic function.

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 4. Check the installation status

4-2. Function for failure diagnosis

4-4-3. Display function of Load condition

① If Fridge Key and Vacation Key are pressed simultaneously for 6 seconds, ALL ON/OFF will
blink with 0.5interval for 4 seconds.
② If take the finger off from above keys and press Freezer Key, load condition mode will be started.

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 4. Check the installation status

4-2. Function for failure diagnosis

1) If Fridge Key and Vacation Key are pressed simultaneously for 6 seconds during normal operation,
the temperature setting display of Fridge and freezer compartments will
blink ALL ON/OFF with 0.5 for 4 seconds.

2) At this moment, If Freezer Key after Fridge Key and Vacation Key is pressed, load condition display
mode will be returned with alarm. At LED all on state, only load condition display will
blink ON/OFF with 0.5 seconds interval.

3) Load condition display mode shows the load that micom signal is outputting.
However, It means that micom signal is outputting, it does not mean whether load is operating or not.
That is to say that though load operation is displayed, load could not be operated
by actual load error or PCB relay error etc.
(This function would be applied at A/S.)

4) Load condition display function will maintain for 30 seconds and then normal condition will be re -
turned automatically.

5) Load condition display is as below. Only the load control LED will
blink with 0.5interval in "Display LED"

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4. Check the installation status

✽ Self-diagnosis checklist

LED
Item Trouble contents Diagnostic method Image
F R
When measuring the voltage be-
tween the Main PCB CN20 9PIN
F-Sensor Error
- 11PIN, it should read between
4.5V~1.0V.
Display error : When measuring the voltage be-
separation of sensor housing tween the Main PCB CN20
R-Sensor Error
part, contact error, disconnec- 10PIN - 12PIN, it should read be-
tion, short circuit. tween 4.5V~1.0V.
Display error of detecting tem- When measuring the voltage be-
F-DEF-Sensor perature of sensor : tween the Main PCB CN20 5PIN
Error more than 65°C or less than - 7PIN, it should read between
-50°C 4.5V~1.0V.

The voltage of MAIN PCB CN30

Ambient-Sen-
1PIN-2PIN shall be between
sor Error
4.5V~1.0V

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4. Check the installation status

✽ Self-diagnosis checklist

LED
Item Trouble contents Diagnostic method Image
F R
Display error :
separation of sensor housing
part, contact error, disconnec-
The Voltage of MAIN PCB CN90
Ice Maker Sen- tion, short circuit.
11PIN - 13PIN Shall be between
sor Error Display error of detecting
4.5V ~ 1.0V.
temperature of sensor:
more than 65°C or less than
- 50°C
When measuring the voltage be-
Separation of sensor housing
Humidity-Sen- tween the Main PCB CN60 3PIN
part, contact error, disconnec-
sor Error - 5PIN, it should read between
tion, short circuit.
4.5V~1.0V.
Display error during operation
of applicable fan motor : The voltage of MAIN PCB CN20
F-FAN Error Feed back signal line contact 15PIN - 17PIN shall be between
error, motor wire separation, 7V~12V
motor error
Display error during operation
of applicable fan motor : The voltage of MAIN PCB CN20
C-FAN Error Feed back signal line contact 22PIN - 24PIN shall be between
error, motor wire separation, 7V~12V
motor error

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4. Check the installation status

✽ Self-diagnosis checklist

LED
Item Trouble contents Diagnostic method Image
F R
Separation of freezer com-
After separating Main PCB
partment defrost heater hous-
CN70& CN81 wire from PCB,
ing part, contact error, discon-
Resistance value between CN70
nection, short circuit or tem-
5PIN - CN81 1PIN Shall be
perature fuse error.
F-DEF Error 63(230) ohm ± 7%(Resistance
Display error :
value is varied by input power)
the defrosting does not finish
0 ohm : heater short, ∞ ohm :
though freezer compartment
wire/bimetal open (Must power
defrost is heating continuously
off)
for more than 100 minutes.
When the Freezer Ice Maker er-
Ice Maker After replacing the Ice Maker,
ror occurs more than 3 times,
Function Error check if it operates normal.
the error will be displayed.
Display error when open error
is detected by damper heater :
Damper Heater The voltage of MAIN PCB CN40
separation of Damper Heater
Error 25PIN - 27PIN shall be 7V~12V
housing part, contact error,
disconnection, short circuit.

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4. Check the installation status

✽ Self-diagnosis checklist

LED
Item Trouble contents Diagnostic method Image
F R
Actually, If there is not a prob-
Panel ↔ Main Display pc - Er in the panel lem, it is desirable to replace
Communication with alarm : MICOM MAIN Main and Panel PCB With the
Error PANEL communication error. oscilloscope after a cable prob-
lem confirming.
Actually, If there is not a prob-
Main - Inverter Display 44Er in the panel : lem, it is desirable to replace
Communication Inverter MICOM Main MICOM Main and Inverter PCB With the
Error communication error. oscilloscope after a cable prob-
lem confirming.
I/O Expander Display 46Er in the panel :
It is desirable to
Communication I/O Expander ↔ Main MICOM
replace Main PCB.
Error communication error.
Display error when open error
Flexzone is detected by flexzone damper
The voltage of MAIN PCB CN60
Damper Heater heater : separation of ice pipe 21PIN - 25PIN shall be between
Heater housing part, contact
Error 7V~12V
error, disconnection, short cir-
cuit.
The temperature has been ab-
normally increased. Check if the
When the freezer temperature
The F Com- door has been open for a long
is abnormally high or the
partment Ab- time or if hot food has been
freezer door is open for a cer-
normal High stored in the compartment. If
tain period of time and the
temperature the reason for the error is re-
freezer temperature increases,
indicator blinks moved, the error code disap-
the freezer display blinks.
pears after a predetermined pe-
riod of time.

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4. Check the installation status

✽ Self-diagnosis checklist

LED
Item Trouble contents Diagnostic method Image
F R

Check if door has been open for

When the fridge temperature is
The R Com- a long time or if hot food has
abnormally high or the fridge
partment Ab- been stored in the compart-
door is open for a certain pe-
normal High ment. If the reason for the error
riod of time and the fridge
temperature is removed, the error code dis-
temperature increases, the
indcator blinks appears after a predetermined
fridge display blinks.
period of time.

Comp starting When the Compressor Check if there is a short be-

Failure Error fails starting tween compressor terminals.
Check IPM Voltage [Under
13.5V] Check if there is a short
between IPM Pins [#1~33]
IPM Fault Error When there is a IPM Fault error Check the Compressor and the
Cycle.

Check the Compressor connec-

Comp Abnor- When there is abnormal cur- tions Check the voltage of Re-
mal current De- rent detected at the Compres- sistance of R308 [0.09Ohm]
tection Error sor Check the Compressor and the
Cycle
Check the voltage of Resistance
of R308 [Short/Open] Check the
Motor Locked When there is a Compressor
voltage of both of C103 termi-
Over RPM error restriction error
nals [Unstable Voltage] Check
the Compressor and the Cycle

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4. Check the installation status

✽ Self-diagnosis checklist

LED
Item Trouble contents Diagnostic method Image
F R

Check the voltage of Re-

Comp under When there is a low voltage er-
sistance of R513 [Short/
voltage Error ror
Open]

Check the voltage of Re-

Comp over When there is a over voltage
sistance of R501, R505,
voltage Error error
R509 [Short/Open]

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-3. Display function of Load condition
1) If Freezer Key + Alarm Key are pressed simultaneously for 6 seconds
during normal operation, the temperature setting display of fridge and
freezer compartments will blink ALL ON/OFF with 0.5 for 4 seconds.
2) If take the finger off from above keys and press Fridge key load status
will display. At LED all on state only load condition display will blink ON/
OFF with 0.5 seconds interval.
3) Load condition display mode shows the load that micom signal is out-
putting.However, It means that micom signal is outputting, it does not
mean whether load is operating or not. That is to say that though load
operation is displayed, load could not be operated by actual load error
or PCB relay error etc. (This function would be applied at A/S.)
4) Load condition display function will maintain for 30 seconds and then
normal condition will be returned automatically.
5) Load condition display is as below. Only the load control LED will blink with
0.5 interval in "Display LED".

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4. Check the installation status

✽ Self-diagnosis checklist

NO Part Display (LED) Operation contents

1 R-FAN HIGHEST R-1-ⓐ,ⓑ When R-FAN HIGHEST operates, applicable LED blinks.
2 R-FAN HIGH R-1-ⓐ When R-FAN HIGH operates, applicable LED blinks.
3 R-FAN LOW R-1-ⓑ When R-FAN LOW operates, applicable LED blinks.
4 R-DEF HEATER R-1-ⓒ When R-DEF Heater operates, applicable LED blinks.
5 Overload condition R-1-ⓔ When ambient temperature is more than 34°C,LED blinks.
Low Temperature
6 R-1-ⓕ When ambient temperature is less than 21°C,LED blinks.
condition
R-1-ⓔ,ⓕ
7 Normal condition When ambient temperature is between 22°C and 33°C.
(Not blinks ALL LED)
8 Exhibition mode R-1-ⓖ LED Blinks at the display mode.
ICE MAKER FULL
9 R-10-ⓓ When the Ice Maker's Bucket is full, applicable LED blinks.
(DISPENSER model)
10 COMP F-1-ⓐ When COMP operates, applicable LED blinks.
11 F-FAN HIGHEST F-1-ⓑ,ⓒ When F-FAN HIGHEST operates, applicable LED blinks.
12 F-FAN HIGH F-1-ⓑ When F-FAN HIGH operates, applicable LED blinks.
13 F-FAN-LOW F-1-ⓒ When F-FAN LOW operates, applicable LED blinks.
14 F-DEF HEATER F-1-ⓓ When F-DEF HEATER operates, applicable LED blinks.
15 C-FAN HIGHEST F-1-ⓔ,ⓕ When C-FAN HIGHEST operates, applicable LED blinks.
16 C-FAN HIGH F-1-ⓔ When C-FAN HIGH operates, applicable LED blinks.
17 C-FAN LOW F-1-ⓕ When C-FAN LOW operates, applicable LED blinks.

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4. Check the installation status

✽ Self-diagnosis checklist

NO Part Display (LED) Operation contents

18 F-VALVE F-10-ⓑ When F-VALVE opens, applicable LED blinks.
18 R-VALVE F-10-ⓒ When R-VALVE opens, applicable LED blinks.
20 DISPENTER HEATER F-10-ⓔ When DISPENSER HEATER operates, applicable LED blinks.
21 DAMPER F-10-ⓕ When DAMPER opens, applicable LED blinks.
When AP and Internet Disconnect : LED OFF.
22 WIFI Status WIFI Icon When AP connect and Internet Disconnect : LED Blinks.
When AP and Internte connect : LED ON.

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-3. Exhibition mode setting function (All Regions Except for North America)

1) If Fridge Key + Alarm Key are pressed simultaneously for 6 seconds, ALL
ON/OFF will blink with 0.5 interval for 4 seconds. If take the finger off from
above keys and press Freezer key, Exhibiton mode will be started with
buzzer sound.
2) If above Exhibition entering Key are pressed one more time, Exhibition
mode will be canceled.
3) If Exhibition mode is selected or canceled by key, displays "on" or "oF"
for 5 seconds on the temperature setting display of the panel and it indi-
cates the refrigerator has entered or exited the Exhibition mode. After 5
seconds, the display panel will work normally.
4) During Exhibition mode, if fridge and freezer compartments sensors are
higher than 65°C Exhibition mode will be canceled automatically and
freezing operation will be returned. (There is no buzzer sound when the
Exhibition mode is canceled by the Temperature.)
5) Operation contents of Exhibition mode
- Display, Fan motor and etc operate normally, not to operate compressor
and Door Open Alarm.
- Defrost is not operated. (including french heater)
- Display function of the initial real temperature is finished.
- Under the condition of Exhibition mode, Exhibition mode will be can-
celed when Power On after Power OFF.

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-4. MAC Address Display Mode
1) This function is to display the MAC address of the Refrigerator Wi-Fi module, and consecutively displays the
MAC address on the Freezer (F Compartment) Temperature Display Part for one minute.
- If you press the Freezer button and the Fridge button simultaneously for six seconds or longer, the Display
will blink.
Here, if you press the Freezer button, a buzzer sound will be made and the product will enter the MAC Address
Display Mode.
2) If the MAC address is "11-22-33-44-55-66," "--," "11," "22," ... "66," and "--" will be repeatedly displayed on the
Freezer Temperature Display Part for one minute. When one minute has passed, the MAC Address Display Mode
will be canceled with a buzzer sound, and the product will return to the normal Display Mode.
※ If the MAC address is not valid or the WI-Fi module is not connected, "--" will be displayed on the Freezer Dis-
play Part for one minute.

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-5. Option setting function

If Freezer Key + Alarm Key are pressed simultaneously for 6 seconds during
normal operation, ALL ON/OFF will blink with 0.5 interval for 4 seconds. If take
the finger off from above keys and press Freezer, Fridge and Freezer compart-
ments temperature display will be changed to operation setting mode.

Key control in option mode

Freezer Key Reference Value down key
Fridge Key Reference Value Up key
Alarm Key Code Up / Down Key (Rotation)

• If the display changes to option setting mode, all displays will be off except
freezer and fridge compartments temperature display as below.
(Fridge and freezer compartments case will be explained only because all op-
tions are operated with the same method according to the option table.)

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-4-5. Option setting function
 Press the Fridge and Vacation buttons at the same time for at least 6 seconds.
The Control Display will blink with an interval of 0.5 seconds. In that case, you may take your
fingers off both buttons and press the Fridge button to enter the Option Setting Mode.

KEY operation method for changing to option mode

① Press the Fridge and Vacation buttons simultaneously for 6 seconds. All On/Off will blink with 0.5sec interval
4seconds

② If take the finger off from above keys and press Fridge Key, Option setting mode will be started.

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4. Check the installation status To do list

4-2. Function for failure diagnosis

KEY control method after converting to option mode

Reference
Value
Reference
Value Up

Reference
Value Down

Code

Code Change
(Rotation)

* Key control in option mode

Lock Key Code Change Key(Rotation)
Vacation Key Reference Value down key
Fridge Key Reference Value Up key

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4. Check the installation status

4-2. Function for failure diagnosis

 If the display changes to option setting mode, all displays will be off except freezer and fridge
compartments temperature display as below.
(Fridge and freezer compartments case will be explained only because all options are oper-
ated with the same method according to the option table.)

1) For example, if you want to change freezer compartment standard temperature to -2°C by operating
option, do as below. This function is for changing the standard temperature.
In -19°C of current temperature of freezer compartment, if you make the temperature
lower to -2°C by the option, the standard temperature would be controlled -21°C
Therefore, if you change the setting of temperature option to -19°C on the panel,
the appliance will be operated with -21°C. It means that standard temperature is
controlled -2°C less than setting temperature in the display.

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4. Check the installation status To do list

4-2. Function for failure diagnosis

Note Basically, all the data in option has cleared from the factory.
Therefore, almost all setting value are "0“.
But, some setting values could be changed for the purpose of improving performmance.
NOTE You need to check the product manual and/or specification.

2) After changing to the option mode, fridge compartment "0" , freezer compartment "0" will be dis -
played. ( Basically fridge compartment "0", freezer "0" would be set at shipping process, but setting
value could be changed for the purpose of improving product at mass producing process.)
- If fridge compartment "0" shows only, temperature reference value of freezer compartment will be
set and current freezer compartment temperature code will be displayed on the freezer temperature
display.
3) If freezer compartment "4" is set as below freezer compartment code after fridge compartment "0 is
set, standard temperature of freezer compartment will be lower than -2.0°C.
(Refer to the picture "changing the freezer compartment temperature")

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4. Check the installation status

4-2. Function for failure diagnosis

: If you wait for 20 seconds after completing the setting, MICOM will save the setting value to the EEP -
ROM and normal display will be returned and the option setting mode will be canceled.

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4. Check the installation status

4-2. Function for failure diagnosis

4) By the same method as above, it is possible to control the fridge compartment temperature, water
supply, ice-maker harvest temperature/time, defrost return time etc.

5) Option function is set in the EEPROM at shipping process in the factory.

You would better not to change the option of your own.
Completing the setting is that option function return to normal display after 20 seconds.
Do not turn off the appliance before returning to the normal display mode.

Note Option setting function exists in the other items.

We will skip the explanation of the other functions by the option because it is associated
with refrigerator control function and is not needed at SERVICE.
NOTE (Please do not set the other options except above SERVICE Manual.)

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-6. Option TABLE
1) Temperature changing table of freezer 2) Temperature changing table of fridge
compartment compartment
Set item Freezer Temp Shift Set item fridge Temp Shift
Reference Fridge Room 7-SEG Reference Fridge Room 7-SEG
Value 0 Value 1

Setting value Setting value ex) If you want to

FZ Temp. FZ Temp. change the Fridge
Compartment compensation Compartment compensation
compartment
code code
standard tempera-
0 0.0℃ 0 0.0℃ ture to 2℃
1 -0.5℃ 1 -0.5℃
2 -1.0℃ 2 -1.0℃
3 -1.5℃ 3 -1.5℃
4 -2.0℃ 4 -2.0℃
5 -2.5℃ 5 -2.5℃
6 -3.0℃ 6 -3.0℃
7 -3.5℃ 7 -3.5℃
8 +0.5℃ 8 +0.5℃
9 +1.0℃ 9 +1.0℃
10 +1.5℃ 10 +1.5℃
11 +2.0℃ 11 +2.0℃
12 +2.5℃ 12 +2.5℃
13 +3.0℃ 13 +3.0℃
14 +3.5℃ 14 +3.5℃
15 +4.0℃ 15 +4.0℃
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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-6. Option TABLE
3) Ice Tray water supply of freezer com- 4) Eject waiting time changing table of freezer
partment Ice Maker compartment Ice Maker
In DISPENSER MODEL with flow sensor (In DISPENSER MODEL Only features)
Only features) Set item FZ-Room Ice Maker Eject waiting time Shift
Set item FZ-Room ICE TRAY Reference Fridge Room 7-SEG
Reference Fridge Room 7-SEG Value 3
Value 2
<RS67N** model> <RS68N**, RS6GN** model>
Setting value Setting value Setting value
FZ Water setting FZ Setting time FZ Setting time
Compartment Compartment Compartment
code code code
0 92cc 0 58min 0 90min
1 105cc 1 57min 1 89min
2 56min 2 88min
3 55min 3 87min
4 54min 4 86min
5 53min 5 85min
6 52min 6 84min
7 51min 7 83min
8 50min 8 82min

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-6. Option TABLE
5) Eject temperature changing table of 6) Minimum Comp RPM shifting.
freezer compartment Ice Maker - This option is rising minimum Comp RPM.
(In DISPENSER MODEL Only features) As this option is applied, Comp operation.
Set item FZ-Room Ice Maker Eject temperature Shift Set item Minimum Comp RPM setting
Reference Fridge Room 7-SEG Reference Fridge Room 7-SEG
Value 4 Value 12

Setting value Setting value

FZ Temp. FZ Comp RPM
Compartment compensation Compartment
code code
0 -17.0℃ 0 No RPM Change
1 -16.0℃ 1 Minimum 2450RPM
2 -15.0℃ 2 Minimum 2450RPM
3 -14.0℃ 3 Minimum 2450RPM
4 -13.0℃
5 -12.0℃
6 -18.0℃
7 -19.0℃

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-6. Option TABLE
7) Temp Display Option. 8) Operation rate changing table of dispenser heater.
- This option is for temp display all on Set item Minimum Comp RPM setting
mode. Reference Fridge Room 7-SEG
If user wants temp display always on, this Value 12
option
Set item is solution.
Temp Display Option Setting value
Reference Fridge Room 7-SEG FZ Rate change
Compartment
Value 16 code

Setting value 0 + 0.0%

Temp 1 + 20% operation
FZ
Compartment Display Option ( up to 100% )
code

0 Normal Display
(Temp display temporally on at use)
1 Always Temp Display On
2 Always Temp Display On

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4. Check the installation status To do list

4-2. Function for failure diagnosis

4-2-6. Option TABLE
9) Temperature changing table of Flex Room compartment.
(in FLEX ROOM Model Only features)
Set item Flex Room Temp shift
Reference Fridge Room 7-SEG
Value 34

Setting value
FZ Temp.
Compartment compensation
code
0 0.0℃
1 -0.5℃
2 -1.0℃
3 -1.5℃
4 -2.0℃
5 -2.5℃
6 -3.0℃
7 -3.5℃
8 +0.5℃
9 +1.0℃
10 +1.5℃
11 +2.0℃
12 +2.5℃
13 +3.0℃
14 +3.5℃
15 +4.0℃

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)
DATA1.Temperature table
Resistance value and MICOM port voltage of sensor according to the temperature
SENSOR CHIP : based on PX41C, PX41C, 502AT/ 103**(ICE MAKER SENSOR(MOLD)/FULL UP, 20Kohm

( Actual measurement = value of the table below X 2 )

℃ ℉ Voltage Resistance ℃ ℉ Voltage Resistance
-50 -58 4.694 153319 -36 -32.8 4.385 71246
-49 -56.2 4.677 144794 -35 -31 4.356 67634
-48 -54.4 4.659 136798 -34 -29.2 4.326 64227
-47 -52.6 4.641 129294 -33 -27.4 4.296 61012
-46 -50.8 4.622 122248 -32 -25.6 4.264 57977
-45 -49 4.602 115631 -31 -23.8 4.232 55112
-44 -47.2 4.581 109413 -30 -22 4.199 52406
-43 -45.4 4.560 103569 -29 -20.2 4.165 49848
-42 -43.6 4.537 98073 -28 -18.4 4.129 47431
-41 -41.8 4.514 92903 -27 -16.6 4.093 45146
-40 -40 4.490 88037 -26 -14.8 4.056 42984
-39 -38.2 4.465 83456 -25 -13 4.018 40938
-38 -36.4 4.439 79142 -24 -11.2 3.980 39002
-37 -34.6 4.412 75077 -23 -9.4 3.940 37169

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)

℃ ℉ Voltage Resistance ℃ ℉ Voltage Resistance

-22 -7.6 3.899 35433 -5 23 3.107 16419
-21 -5.8 3.858 33788 -4 24.8 3.057 15731
-20 -4 3.816 32230 -3 26.6 3.006 15076
-19 -2.2 3.773 30752 -2 28.4 2.955 14452
-18 -0.4 3.729 29350 -1 30.2 2.904 13857
-17 1.4 3.685 28021 0 32 2.853 13290
-16 3.2 3.640 26760 1 33.8 2.802 12749
-15 5 3.594 25562 2 35.6 2.751 12233
-14 6.8 3.548 24425 3 37.4 2.700 11741
-13 8.6 3.501 23345 4 39.2 2.649 11271
-12 10.4 3.453 22320 5 41 2.599 10823
-11 12.2 3.405 21345 6 42.8 2.548 10395
-10 14 3.356 20418 7 44.6 2.498 9986
-9 15.8 3.307 19537 8 46.4 2.449 9596
-8 17.6 3.258 18698 9 48.2 2.399 9223
-7 19.4 3.208 17901 10 50 2.350 8867
-6 21.2 3.158 17142 11 51.8 2.301 8526

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)

℃ ℉ Voltage Resistance ℃ ℉ Voltage Resistance

12 53.6 2.253 8200 29 84.2 1.520 4369
13 55.4 2.205 7888 30 86 1.483 4218
14 57.2 2.158 7590 31 87.8 1.447 4072
15 59 2.111 7305 32 89.6 1.412 3933
16 60.8 2.064 7032 33 91.4 1.377 3799
17 62.6 2.019 6771 34 93.2 1.343 3670
18 64.4 1.974 6521 35 95 1.309 3547
19 66.2 1.929 6281 36 96.8 1.277 3428
20 68 1.885 6052 37 98.6 1.253 3344
21 69.8 1.842 5832 38 100.4 1.213 3204
22 71.6 1.799 5621 39 102.2 1.183 3098
23 73.4 1.757 5419 40 104 1.153 2997
24 75.2 1.716 5225 41 105.8 1.124 2899
25 77 1.675 5039 42 107.6 1.095 2805
26 78.8 1.636 4861 43 109.4 1.068 2714
27 80.6 1.596 4690 44 111.2 1.040 2627
28 82.4 1.558 4526 45 113 1.014 2543

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)

℃ ℉ Voltage Resistance ℃ ℉ Voltage Resistance

46 114.8 0.988 2462 66 150.8 0.598 1335
47 116.6 0.963 2384 67 152.6 0.574 1297
48 118.4 0.938 2309 68 154.4 0.560 1260
49 120.2 0.914 2237 69 156.2 0.546 1225
50 122 0.891 2167 70 158 0.532 1190
51 123.8 0.868 2100 71 159.8 0.519 1157
52 125.6 0.846 2036 72 161.6 0.506 1125
53 127.4 0.824 1973 73 163.4 0.493 1093
54 129.2 0.803 1913 74 165.2 0.481 1063
55 131 0.783 1855 75 167 0.469 1034
56 132.8 0.762 1799 76 168.8 0.457 1006
57 134.6 0.743 1745 77 170.6 0.446 978
58 136.4 0.724 1693 78 172.4 0.435 952
59 138.2 0.706 1642 79 174.2 0.424 926
60 140 0.688 1594 80 176 0.414 902
61 141.8 0.670 1547 81 177.8 0.404 877
62 143.6 0.653 1502 82 179.6 0.394 854
63 145.4 0.636 1458 83 181.4 0.384 832
64 147.2 0.620 1416 84 183.2 0.375 810
65 149 0.604 1375

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)
DATA2. Humidity Sensor table
- Voltage output table @23°…, 5Vdc --- HTG3515CH/HTG3535CH
RH(Temperature compensate ) = RH (Relative Humidity ) + ( Temp(°C) °© 23°C) x 0.05

RH(%) Output(mV) A/D (10bit) A/D (12bit) RH(%) Output(mV) A/D (10bit) A/D (12bit)
0 909 186 744 14 1359 278 1113
1 943 193 772 15 1390 284 1138
2 977 200 800 16 1420 291 1163
3 1010 207 827 17 1450 297 1188
4 1043 213 854 18 1480 303 1212
5 1076 220 881 19 1510 309 1237
6 1109 227 908 20 1540 315 1261
7 1141 233 935 21 1569 321 1285
8 1173 240 961 22 1598 327 1309
9 1205 247 987 23 1627 333 1333
10 1235 253 1011 24 1656 339 1356
11 1266 259 1037 25 1685 345 1380
12 1297 265 1062 26 1713 350 1403
13 1328 272 1088 27 1741 356 1426

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)

RH(%) Output(mV) A/D (10bit) A/D (12bit) RH(%) Output(mV) A/D (10bit) A/D (12bit)
28 1769 362 1449 48 2298 470 1882
29 1797 368 1472 49 2324 475 1903
30 1825 373 1495 50 2350 481 1925
31 1852 379 1517 51 2376 486 1946
32 1879 384 1539 52 2402 491 1967
33 1906 390 1561 53 2428 497 1989
34 1933 395 1583 54 2454 502 2010
35 1960 401 1605 55 2480 507 2031
36 1986 406 1627 56 2505 513 2052
37 2012 412 1648 57 2530 518 2072
38 2038 417 1669 58 2555 523 2093
39 2064 422 1690 59 2580 528 2113
40 2090 428 1712 60 2605 533 2133
41 2116 433 1733 61 2630 538 2154
42 2142 438 1754 62 2655 543 2174
43 2168 444 1776 63 2680 548 2195
44 2194 449 1797 64 2705 553 2215
45 2220 454 1818 65 2730 559 2236
46 2246 460 1839 66 2756 564 2257
47 2272 465 1861 67 2782 569 2278

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4. Check the installation status To do list

4-3. Diagnostic method according to the trouble symptom

(Flow Chart)

RH(%) Output(mV) A/D (10bit) A/D (12bit) RH(%) Output(mV) A/D (10bit) A/D (12bit)
68 2808 575 2300 88 3344 684 2739
69 2834 580 2321 89 3372 690 2762
70 2860 585 2342 90 3400 696 2785
71 2886 590 2364 91 3426 701 2806
72 2912 596 2385 92 3452 706 2827
73 2938 601 2406 93 3478 712 2848
74 2964 606 2428 94 3504 717 2870
75 2990 612 2449 95 3530 722 2891
76 3017 617 2471 96 3566 730 2920
77 3044 623 2493 97 3595 735 2944
78 3071 628 2515 98 3624 741 2968
79 3098 634 2537 99 3653 747 2992
80 3125 639 2559 100 3683 754 3016
81 3152 645 2581
82 3179 650 2604
83 3206 656 2626
84 3233 661 2648
85 3260 667 2670
86 3288 673 2693
87 3316 678 2716

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5. Self Diagnosis & Trouble Shooting
"This document can not be used without Samsung's authorization"

5-1. Power Not Supplied

CAUTION Start
AC input power and high
voltage of DC 310V or higher
are generated at PCB. Be
cautious during repair and
measurement. Is power plug con- NO Connect the plug,
nected?
or correct loose plug.

YES

Is normal voltage of
12V and 5V generated NO
on PCB? PCB assembly replacing

YES

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5-1. Power Not Supplied

YES

1) Checking and repair of

NO
Is operation of panel power cable assembling
PCB normal?
2) Panel PCB replacing

YES

Is soldering short or YES 1) Soldering again

cracked on PCB?
2) Main PCB replacing

NO

Normal (checking again)

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5. Self Diagnosis & Trouble Shooting
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5-2. Unable to Defrost

Start

F-DEF Sensor is NO
Replace the sensor
normal (with Self Diagnosis)

YES

NO Check Thermistor,
F-DEF Heater is normal
Heater and their connectors
F-DEF-HEATER : Read resistance be-
tween
YES
CN80 #1 and CN70 #5

Defrost Sensor Temp is NO Forced Operation for a cer-

Defrost Sensor Voltage is lower than 3.1V
lower than -5°C tain time

YES

Press the FREEZE AND ALARM buttons

at the same time for 6 sec and then Forced F Defrost
Touch the Freeze button.

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5. Self Diagnosis & Trouble Shooting
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5-2. Unable to Defrost

F-DEF-SENSOR : Read resistance between Power is supplied to NO Repairing connection terminal

CN20 #5 and #7. Defrost Heater • Sensor Check Point (CN30)
1. EXT-ENSOR
YES 2. F-SENSOR
3. F-DEF-SENSOR
4. R-SENSOR
NO It goes back to 5. R-DEF-SENSOR
Check all the sensors Cooling Operation after 6. CV-SENSOR
heating 7. CV-DEF-SENSOR
8. HUM1-SENSOR
Note YES 9. HUM2-SENSOR
When F-DEF Sensor is higher than 10. ICE-ROOM-SENSOR
+10℃ and +17℃, it will stop heating 11. PANTRY-SENSOR
and go back to Cooling Operation.
Normal 12. ICE-MAKER-SENSOR
13. IR-SENSOR

NO
MAIN PBA connectors
are normal
YES Repairing connection termi-
nal
Check Thermistor, Heater and
their contacts.

YES

Repair or Replace defective

relays, or PBA Ass'y

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5. Self Diagnosis & Trouble Shooting
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5-3. Self-Diagnosis Error (Defective Sensor)

When there is sensor error, display panel show that. When it occurs during the initial power on time, display panel
keeps blinking relevant 7-SEG and the refrigerator go into the emergency operation mode.
Under the emergency operation mode, the refrigerator can not do its normal operation. So check out with the Self
Diagnosis in this manual.

1) When the Ambient Sensor is defective,

Start

NO Repair the defective contact of

MAIN PBA connector (CN30) the connector or insert the
is inserted properly. connector properly
YES

NO
Ambient Tem p Sensor is ok. Replace Thermistor

YES

Ambient-Sensor : Read the resistance PBA & Thermistor are ok.

between CN40 #18 and #20 Check the contact of the
Compare the room temp.
connector again.
with sensed temp.
using Temp-Resistance Table.

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5. Self Diagnosis & Trouble Shooting
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5-3. Self-Diagnosis Error (Defective Sensor)

2) When the Fridge Temp Sensor is defective (also applied to other sensors)

Start

Refer to Circuit Diagram and NO

Temp Sensor Troubleshooting Fridge Sensor is good.
in this manual.
YES
Replace Thermistor

MAIN PBA
NO
connector (CN20) is inserted
properly.
Repair the defective contact
YES of the connector or insert the
connector properly
The order of Connector(CN30) NO
is the same as the one in the
circuit diagram
Check the circuit diagram and
YES correct any wrong inserted
connectors

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5. Self Diagnosis & Trouble Shooting
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5-3. Self-Diagnosis Error (Defective Sensor)

2) When the Fridge Temp Sensor is defective (also applied to other sensors)

YES

Refer to Circuit Diagram and The voltage between

NO
Temp Sensor Troubleshooting CN20 #10 and #12 is
in this manual. within the normal range
Check MAIN PBA Cold Solder
or Short
YES

PBA & Thermistor are good.

Check the contact of the con-
nector again.

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5. Self Diagnosis & Trouble Shooting
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5-4. When Alarm Sound continues (Buzzer Sound)

1) When "DingDong" sound continues

Start

Door is ajar
Door is closed completely?
Romove causes after comprehending
Closed well
the condition of interference by door
Is water penetrated into YES gasket or food etc
the door switch?
NO Replace Door switch
F-Door sensing : CN20 #1-#3
R-Door sensing : CN20 #2-#4 Door sensing voltage changes
NO
Nomal State as the door gets open or
-Door Open : 5 Vdc closed.
-Door Close : 0 Vdc Repair wire connection and door
YES switch

The connector(CN20) is NO
Inserted properly
Repair the defective contact of the
YES connector or insert the connector
Separate the Door S/W
and check its resistance properly
NO
change according to s/w Door S/W is good.
on(0Ω) and off(∞Ω)
YES Replace REED S/W

MAIN PBA & DOOR S/W are good

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5-4. When Alarm Sound continues (Buzzer Sound)

2) When "Beeping" sound continues

Start

Forced Operation or Forced De- YES

frost is selected
Cancel Forced Operation
NO or Forced Defrost, or Re-
plug the unit
After plugging in again, it NO
sounds continuously
Panel PBA is normal
YES

Replace Panel PBA

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5. Self Diagnosis & Trouble Shooting
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5-4. When Alarm Sound continues (Buzzer Sound)

3) If a buzzer does not sound

This model has a buzzer on the Panel PBA. If the buzzer does not sounds when button is pressed, Forced
Operation, door open and disconnection with Main PBA, check out defective soldering on PBA or buzzer
damage. (It is recommended replacing Panel PBA if components are damaged)
※ It could be unable to hear in case there is heavy noise or built-in environment.

Start

"DingDond” Sounds when a NO

button on the display panel is
pressed
YES
Panel PCB buzzer
Checking → exchanging
YES
Door alarm sounds after any of
doors are open over 2 min.
Normal
NO

The Buzzer surface is broken/ YES

bended. Or Buzzer lead comes off
from the vibration plate. Buzzer Breakage Replace
NO Buzzer or Panel PBA

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5. Self Diagnosis & Trouble Shooting
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5-4. When Alarm Sound continues (Buzzer Sound)

3) If a buzzer does not sound

NO

YES
Check the wiring - short / open
(buzzer ↔ Display in fridge)
Repair the wire.
NO

Check the button press force and

structural design (Door Sensing)

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5. Self Diagnosis & Trouble Shooting
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5-5. When PANEL PBA operates abnormally

1) When PANEL PBA does not light up or partially does
Start

Refer to Circuit Diagram in The connector at the NO

this manual and check the Freezer upper hinge cover is
circuit diagram attached on inserted properly.
the back of the unit.
Re-insert Connector,
YES
Correct the defective contact

MAIN PBA Connector NO

(CN40, CN60) is inserted
properly
YES
Re-insert MAIN PBA Connector

DOOR PANEL PBA Connec- NO

tor is inserted properly

※ If the panel key is not selected Re-insert Connector,

YES
Correct the defective contact
It lights up after YES
PANEL-PBA replacement

NO Defective PANEL PBA

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5. Self Diagnosis & Trouble Shooting
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5-5. When PANEL PBA operates abnormally

➀ Check F/R-Door Wiring - Short or Open Wire

➁ Check F/R-CABI Wiring - Short or Open Wire When mounting replacement
panel PCB on the set with the
➂ Check Short/Open on MAIN PBA or replace it set supplied with power,key
malfunction takes place. Do not
2) When Panel PBA buttons are not working forget to turn off power before
replacement.
※ When the trouble is being remained after the above,

YES
Child Lock is on

NO Release the lock function,

and check again.
There are no Being pressed
Pressed buttons being
continuously.
Reassembling PBA assembling/
YES releasing pressed part

The trouble When being separated, it works

continues after Panel PBA
cover is separated
Re-assemble PBA ASS'Y, Cor-
YES rect any restrictions on the but-
tons
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5. Self Diagnosis & Trouble Shooting
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5-5. When PANEL PBA operates abnormally

YES

YES
After replacing Panel PBA, it
works properly

Defective PANEL PBA

NO

➀ Check F/R-Door Wiring - Short or Open Wire

➁ Check F/R-CABI Wiring - Short or Open Wire
➂ Check Short/Open on MAIN PBA or replace it

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5. Self Diagnosis & Trouble Shooting
"This document can not be used without Samsung's authorization"

5-6. When Fan does not operate

- This model has BLDC FAN motor. BLDC motor is driven by DC7~12V
- F-Fan motor usually runs together with the Compressor. Once the door is open and closed at high
ambient temperature, F-Fan motor put off its operation for one minute. Therefore, you are advised
not to take it as an error.
- When fridge door is open, the F-Fan motor stops.

Start

NO
COMP is on?

YES Run Forced Operation

For C-FAN For F-Fan

The voltage between GND

in Main PBA and CN20 #15 YES
is 7-12Vdc
The voltage between GND
in Main PBA and CN20
FAN operates normally.
#22 is 7-12Vdc NO

NO
NO
Freezer Door S/W is
closed.
Check after closing the
YES Door. When there is Door
alarming, repair the Door
S/W connector.
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5. Self Diagnosis & Trouble Shooting
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5-6. When Fan does not operate

Reading with Door closed.

-.OPEN 5V, CLOSE 0V

Upon the initial power on, Comp

Plug in again after 5min-
and F/C-Fan operate for 5 minutes
utes from the power off.
regardless of the conditions.

For C-FAN For F-FAN

The voltage between The voltage between

NO
GND and CN20 #22 GND and CN20 #15
repeats the change repeats the change
from 7-12VDC to from 7-12VDC to
lower than 2VDC. lower than 2VDC. Replace MAIN PBA
YES YES

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5. Self Diagnosis & Trouble Shooting
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5-6. When Fan does not operate

Note ◆ Possible Causes

Pulse signal(FG) generated from the Fan motor rotation is 1. Defective FAN-MOTOR
transmitted through CN20 #13(F), #20(C) 2. Contact problem at the terminal
Micom senses these signal. 3. FG signal error
If Micom senses no signal, Micom make Fan Motor stop for (Refer to Fan-Motor circuit in
10 sec and try to operate it again. Micom keeps doing the this manual)
same procedure 4 times until Micom receive the signal. ☞ Checking method of C-Fan motor
If it still fails, MICOM stop trying for 10 minutes. voltage
This procedure prevents the motor from overload when for- -. Read the voltage between MAIN
PBA GND and CN74 #2
eign substances such as ice built up around the motor re-
-. If it has 7~12 voltage, It's normal.
strict motor rotation.
(Same method is applied to other
Fan Motor)

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5. Self Diagnosis & Trouble Shooting
"This document can not be used without Samsung's authorization"

5-7. When the internal lamp of the freezer/fridge does not light up
Model with light bulb applied

Caution
1. Turn off the power for repair because there is risk of electric shock when replacing the internal lamp.
2. Please keep in mind you could get burnt by the excessive heating of an incandescent light bulb.

Reference
Internal lamp RELAY switches ON/OFF as the DOOR is OPEN/CLOSE.
When the internal lamp is not on, check the operating noise of the RELAY.
RELAY operation noise is generated every time as the DOOR is OPEN/CLOSE.

Reference
1. When the DOOR is open, the DOOR S/W becomes OPEN. Micom senses 5V from Door S/W and recog -
nizes that the Door is open. If 5V has sensed for more than 2 minutes, buzzer will sounds “DingDong”
every 1 minute.
Therefore, if the DOOR S/W is defective, it can generate the “Ding Dong” sound every 1 minute.
2. ON/OFF control of the internal lamp is linked with the DOOR S/W.

<Light bulb control method>

Fridge internal lamp Freezer internal lamp
Model with light bulb ap- On : Fridge door is open or On : Freezer door is open or
plied Fridge HomBar is open Freezer HomBar is open

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5. Self Diagnosis & Trouble Shooting
"This document can not be used without Samsung's authorization"

5-7. When the internal lamp of the freezer/fridge does not light up

Start

No(LED LAMP)
Is it a light bulb? ※ Reed S/W : Open when door is
open Short when door is closed
Yes

Is the filament of Yes Is the Reed S/W No

the intermal lamp blown? operating normally?

Replace lamp Check REED S/W or

No Yes
check whether door and
home bar are switching
Is the Door and No Is the output of normally
Home bar Reed S/W operating LED-LAMP 12V when No
normally? Door is open?
Check REED S/W or
Yes
check whether door and Yes Check wire disconnec-
home bar switch normally tion,
Relay for lamp No check DC 12V output
control on PBA is normal? Measure voltage between
CN40 #10 and #12 when
Yes Replace PBA and Relay opening the F-Door
Measure voltage between
Check and repair F, R-DOOR, Replace LED LAMP PBA CN40 #26 and #28 when
home bar S/W connector and opening the R-Door
socket for internal lamp
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 목차보기
5. Self Diagnosis & Trouble Shooting
"This document can not be used without Samsung's authorization"

5-8. LED blinking frequency depending on protecting functions

If Failure Condition is detected during compressor is operating, immediately stop Compressor operating and stand by 5
minutes. During this 5 minutes, RPM command signal is not available.
It means, even if available RPM command signal is applied to the compressor, it does not work and keep standing by.

Blinking time is 1 second and dwell time is 2 seconds.

Protecting Func-
LED Blinking Frequency Remarks
tions
Normal Operation Normal

Starting Failure 1. Short between COMP U,V and W Phase (CN102)

2. Short among IPM Pins (No. #1 ~ 26)
3. Drop the IPM operating Voltage under DC 13.5V
IPM-Fault 4. Other cases, check the COMP, cycle, etc.

1. Open the COMP wire (CN102)

Abnormal Current
2. Bad condition of R1(ex. Bad soldering)
Detection
3. Other cases, check the COMP, cycle, etc.

1. Operating the locked rotor COMP within 5second.

Motor Locked / 2. Operating the COMP under 1,000 RPM more than 5 second.
Over RPM 3. Occur the huge change of input voltage in a moment.
4. Other cases, check the COMP, cycle, etc.

1. Drop the input voltage under AC 53V

Under Voltage
2. Short resistor R525 (DC link Resistor)
1. Increase the input voltage over AC 155V
Over Voltage
2. Short resistor among R522, R523 and R524 (DC Link Resistor)

1. Check Terminal CN103

Communication Er-
2. Short or Open resistor R210, R212
ror
3. Short or Open harness between Main and Inverter

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LED frequency depending on protecting If the same blinking, After 5 minutes, Follow the Remarks
6. PCB Diagram To do list

"This document can not be used without Samsung's authorization"

6-1. PBA Layout with part position

1. EMI FILTER part
2. DC 15V, 12V, 5V, GND supplied from SMPS PCB
3. Inverter circuit part
-.COMP Driving / Feedback Circuit
-.BOOTSTRAP Charger : It is an independent power circuit for
the driving of the IMP High-Phase IGBT.
-. Current Pickup Circuit : It pickups the currents taken by the
Shunt resistance and does the PWM DUTY control.
4. FAN MOTOR control part : To supply the power from 7V ~ 12V
according to the motor types. (F,R,C,ICE)
5. EEPROM : Save and record every kinds of data.
6. Micom : control the regrigerator Ceramic resonator : generate
the basic frequency of Micom operation.
Reset IC : make Micom reset if input voltage of Micom is de-
tected less than the specified voltage
7. Operate ICE-MAKER, supply power to MOTOR, and sense the
variation of switch.
8. Main Micom ↔ Panel Micom serial communication circuit -
Dispenser option input part (Water & Cover Ice route switch)
9. Auto Fill control part.
10. Control Mid drawer Room damper & Damper heater
11. Water Tank Heater Controls (also controls other options)
12. LED LAMP Control Circuit (F,R, MID room Lamp)
13. Relay parts that controls AC load and receives Micom operat-
ing signal through Sink IC.
14. Connector with AC load
15. Diode option setting area

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6. PCB Diagram To do list

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6-2. Connector Layout with part position (Main Board)

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7. Wiring Diagram To do list

"This document can not be used without Samsung's authorization"

7-1. Door, Dispenser (In-Door Ice Maker)

(RS74R5***, RS65R5***, RS64R5***)

Adobe Acrobat
Document

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7. Wiring Diagram To do list

"This document can not be used without Samsung's authorization"

7-2. 2 Door, Basic RS71R5***, RS62R5***, RS61R5***

Adobe Acrobat
Document

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8. Block Diagram To do list

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8-1. Block Diagram

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9. Reference Information To do list

"This document can not be used without Samsung's authorization"

9-1. Model Code Table

Digit 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Model Code Type Capacity Series I Year Series II Exterior Option Interior Option Energy Color / Buyer Code

R S 6 4 R 5 6 7 1 S L / E U

RS5000RC R S 6 4 R 5 6 7 1 S L / E U

Handle : Recessed only

※ Refer to the below Interior option table

I&W Disp(Plumbing)
3DR 9 5 3 STAR(Australia) SL ALF
External Water Filter
5 6
Plumbing 8 4 2 Tick(Singapore) B4 Gentle Black
I&W Disp
3DR 7 3 Door M9 Gentle Silver
6 (Non-Plumbing)
4 5
(600L ↑)
2DR only Non Dispenser 6 2 EU : A++ F8 Gentle Gold
Global
Non Disp.
2DR 1 EU : A+
7 / Slim-Indoor I/M
3 4
(only for
3DR only Plumbing 4
S.W.Asia)
ALL BLACK
Non Disp. / Twist I/M 2DR 3 7 China 2Grade 2C
Icemaker (PAT)
2 R 2019 5 RS5000RC 3
Material :PP
2DR only Non-Plumbing 2 Door E Korea 2Grade 4G SWEET GOLD
Glass
Non Disp. / Tray I/M 2DR 1 4S GLOW SILVER
Door
1 2
Plumbing CLASSIC
2DR only 0 1L
(handle deco) WHITE(PAT)
MIRROR
2DR 2A
BLACK(PAT)
1
Non-Plumbing
(handle deco)
2DR
0
Non Dispenser

1) Non Plumbing option is only available in 2-Door model. (RS64R53****)

2) Handle Deco is only available in 2-Door dispenser model. (RS65R51****)
3) Glass Door is only available in 2 door product.
4) No Handle Deco for Glass Door.

RS74R5101SL/TL

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9. Reference Information To do list

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9-1. Model Code Table

■ Series 1 (Digit 4)

Option IceMaker
I &W Dispenser Ice Maker Handle
Material
5 ○ Indoor
PP
4 ○ (AUTO)
3 - - Slim Indoor Recessed
2 - - Twist
1 - - Tray

■ Exterior option (Digit 7)

Option Plumbing/
Handle Deco Display
Non Plumbing
6 Plumbing -
3 Door
5 - -
4 Plumbing -
Hidden
3 Non Plumbing -
(internal)-ADA
2 Door 2 Plumbing O
1 Non Plumbing O
0 - -

■ Interior option (Digit 8) ※ Deodorizer는 Default 사양임

Option EZ Slide Metal Cooling

FlexZone Wine Rack
Shelf (duct)
9 ○ ○ ○ ○
8 ○ ○ - ○
3 Door 7 - ○ ○ ○
6 - ○ - ○
- - - - -
4 - ○ ○
3 - ○ -
2 Door - - - -
1 - - ○
0 - - -

■ Energy option (Digit 9)

Option Energy
5 3 Star (Australia)
4 2 Tick (Singapore)
2 EU : A++
1 EU : A+
7 중국 2등급

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9. Reference Information

9-2. Trouble Shooting

Problem SOLUTION
• Check that the power plug is properly connected.

• Check the set temperature on the digital display is warmer than

freezer or fridge inner temperature.
The Refrigerator does not
work at all or it does not chill • Try setting it to a lower temperature.
sufficiently.
• Is the Refrigerator in direct sunlight or located near a heat
source?

• Is the back of the Refrigerator too close to the wall and therefore
keeping air from circulating?

• Check the set temperature on the digital display is too low.

• Try setting it to a warmer temperature.

The food in the • Is the temperature in the room too low?

Refrigerator is frozen. Try setting it to a warmer temperature.

• Did you store the food which is juicy in the coldest part of the
Refrigerator?
Try moving those items on the other shelves in fridge instead of
keeping them in the Cool Select Pantry™.

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9. Reference Information To do list

9-2. Trouble Shooting

Problem SOLUTION
• Check that the Refrigerator is level and stable.

• Is the back of the Refrigerator too close to the wall and therefore
keeping air from circulating?

You hear unusual noise or • Try locate the refrigerator keep away from the wall over 2 inches.
sounds.
• Was anything dropped behind or under the Refrigerator?

• A “ticking” sound is heard from inside the Refrigerator.

It is normal and occurs because various accessories are
contracting or expanding according to the temperature of the
Refrigerator interior.

• Some heat is normal as anti-condensators are installed in the

vertical hinged section of the refrigerator to prevent condensa-
tion.
The cabinet-door sealing
area of the appliance is
hot and condensation is
• Is the refrigerator door ajar? Condensation can occur when you
occurring. leave the door open for a long time.

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9-2. Trouble Shooting

Problem SOLUTION

You can hear water bubbling in • This is normal. The bubbling comes from the Refrigerator coolant
the Refrigerator. liquid circulating through the Refrigerator.

• Check for spoiled food.

There is a bad smell in the • Foods with strong odors(for example, fish) should be tightly
Refrigerator. covered.

• Clean out your Freezer periodically and throw away any spoiled or
suspicious food.

• Is the air vent blocked? Remove any obstructions so air can

circulate freely.
Frost forms on the walls of the • Allow sufficient space between the foods stored for efficient air
Freezer circulation.

• Is the Freezer drawer closed properly?

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9-2. Trouble Shooting

Problem What To Do

• Condensation or water drops may form if the humidity is too high

while the refrigerator is operating.
Condensation or water drops
forms on both sides of fridge • If condensation or water drops appears on both sides of fridge
door’s central part. door’s central part, turn the Energy Saver mode off after removing
the condensation.(See the explanation of the Energy Saver button
in “Using the Control Panel” on page 21.)
To use the Smart Grid (Demand Response) and E-Smart function on
your Refrigerator, you need the following devices and apps:

--Devices: 1) Wireless Router, 2) Samsung E-Smart Refrigerator, 3)

Smartphone (Recommended: Galaxy S4,Galaxy Note3/ Android OS
Jelly bean)
--Applications: 1) “Samsung E-Smart App” from the Google Play
Store or Samsung Apps.
What Do I Need to Use the E-
Smart and Smart Grid functions? You also need to:
• Connect the Refrigerator and the Smartphone to the same Wi-Fi
network in your home.
• Install and run Samsung E-Smart App on your Smartphone (to use
the Samsung E-Smart function).
• In addition, to use the Smart Grid (Demand Response) function,
you must Register for the service with your electric company.The
company must have an EMS (Energy Management System) that
supports SEP (Smart Energy profile).

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9-2. Trouble Shooting

Problem What To Do
• Confirm that the router in your home and the Internet are working
properly.
--Connect a Smartphone to the router (AP, Access Point), and then
confirm that you can browse the Internet on the phone.
Why isn’t the E-Smart function
• Confirm that refrigerator is connected to the AP.
working normally?
--Check the E-Smart icon on the PANEL of refrigerator.If the refrig-
erator is connected, the icon will be on.
• Confirm that the refrigerator and Smart Phone are connected to
the same router.

• Confirm that the router in your home and the Internet are working
properly.
--Connect a Smartphone to the router (AP, Access Point), and then
Why isn’t the Delay Defrost Capa- confirm that you can browse the Internet on the phone.
bility working normally? • Confirm that the area where you live is properly entered into the
Smart phone App.
• Confirm that the Smart Grid function works correctly.(Check the
PANEL. L3 andL4 should not be displayed on the PANEL.)

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶ Noise (resonance) problems When the BLDC fan motor ro- If you replace the ambient thermis-
keep on even though the noise tates in low RPM, The friction tor with a 2.7K resistance (detect-
generating BLDC motors for with air is quite high and it gen- ing 43℃), the BLDC fan motor ro-
both of the compartments are erates “grinding” noises. tates in high RPM, which reduces
replaced several times. What friction with air resulting in reduc-
does generate the resonance tion of the “grinding” resonance.
and how can it be settled down?

▶ What causes the “knocking” It makes “knocking” or “branch Check the clearance between the
noises? How to solve it? breaking” noises when the liner selves and the liners.
and the shelves hit each other ① Freezer Shelves: Remove the
due to the fluctuation of the in- trim shelves already attached
side air pressure upon door
open/close. Also, these noises and replace them with those
occur when the liners and the supplied for service.
shelves hit each other as the lin- ② Fridge Shelves: Because noise-
ers expand and contract due to preventing trim selves are not
the temperature change in both attached, it needs attaching.
of the compartments.
▶ What is the solution if the same Check if the selves wobble. If they do, have shelves sit firmly on their
problem occurs even though the places.
counter action in the service
bulletin has been implemented
already for the “knocking”
noises?

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶What causes the liquid Refrigerant goes into the evaporator via the capillary tube in which the re-
passing noises from the frigerant expands as it circulates the cooling cycle. At this time, the refrig-
back of the refrigerator? erant is in its liquid state and it starts evaporating as it reaches at the inlet
of the evaporator with a bigger diameter, which causes the refrigerant
noises. And, it gets worse when the refrigerant does not flow freely.
▶What is the solution for the For new refrigerators
compressor noises?
Check if the refrigerator is leveled. Check if the refrigerator wobbles
by shaking with hands.

Check if there is enough clearance If there is not enough clearance or

at the back of the refrigerator for the it is blocked by things such as
ventilation of the machine compart- newspaper, there could be reso-
ment. nance noises.
Required clearance around the More than 5cm from the back,
product. 30cm from the top and 10cm from
its sides.

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶ What is the solution for the For old refrigerators
compressor noises? Dust could get built-up in the machine Explain it to customers and let
compartment. Then, its ventilation them clean dust or any other
would get restricted which makes the foreign substances in the ma-
refrigerator overheated resulting in the chine compartment.
increase of the noise level.

As the vibration proof rubbers get The compressor is dislocated

hardened, noises generate during the due to impact during its trans-
comp operation. portation such as moving-in.
(The noise level is quite high.) → Check if it’s dislocated
→ Replace the vibration proof rubbers. when it is more noisy after
moving-in.

▶ During the comp start-up, iron The reciprocation piston could get worn out or inner components could
friction noises occur. get dislocated.
What causes them?

▶ What can be checked when the 1. Check its symptoms and patterns.
unit sends out noises? 2. Check if the unit is installed on a firm and leveled floor.
3. Check if the unit is installed close to the customer’s living area.
4. Check if the panel on the machine compartment hits on the rear
wall and the unit has enough clearance with the rear wall.
5. Check if the refrigerant pipes are shaped as normal.

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶ Why is the fridge compartment Advise customers to adjust its temperature level to one or two step
not cool? (Not a defect) higher. For example, when the ambient temperature is low such as in
winter (especially, when you use it in the morning with the door not be-
ing opened or closed during the night), the compartment temperature
could get increased by 1~2℃. So, advise customers to shift its temper -
ature level and explain to them that it does not affect its power con-
sumption that much when its temperature setting is adjusted to one or
two step lower.

▶ Why is the food melt even Check the compartment tempera- If it is considered to be low cooling,
though the display of the freezer ture with a thermometer. When the BLDC motor fan does not
compartment shows -20 ℃? rotate because its restriction is not
picked up.
When the evaporator is frozen-up
(defrost it)
Temp detection error according to
the characteristic change of the
thermistor (set the compartment
temperature or replace the thermis-
tor)

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶ What is the reason that Replace the fridge thermistor because it could be faulty.
vegetables get frozen even 1st: Check if the thermistor works after referring to the self-diagnosis
though the fridge compartment checklist on the MAIN-PCB cover. If the over-cooling keeps on even
is set to MIN? though there is no problem with the above, replace it.

▶ What can be done when frozen Defrost it by using hot water and check the defrost system for any fault.
food gets melt in the freezer And then, eliminate the root causes so as to prevent it from reoccurring.
compartment or it does not cool
down?
▶ Why doesn’t the compressor Upon the initial power on, the compressor starts operating after a five
operate upon power supply? minute delay to protect the compressor. So, please wait until it starts
operating.
▶ Why does it send out “Ding Check if the food sticks out preventing the doors from closing properly.
Dong” or alarm sounds with the If it send out the above sounds with the door closed well, the door
doors closed? switch may not have been pressed down completely. So, make sure for
the door switches to be pressed completely. Still, if it does not stop go-
ing off, check the wiring connections because the door switch signals
may not be inputted into the PCB. And, when the door switch is faulty or
it is not pressed down completely, the fan does not rotate and it causes
low-cooling advancing to a defrost problem.
Note : When it comes to automatic models, the fan motor does not
operate right on with the door closed after being opened.
The fan motor for dual-evaporator refrigerators starts after a 10-
second delay and when the ambient temperature is higher than
33℃, it starts after a minute.

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶ What can be done when it sends When the stored food sends out much smell.
☞ Check if there is any food sending out sustaining smells.
out much smell in the fridge and Dried squid, dried laver : Hold on them
the freezer compartments after Pounded garlic : Put it in an airtight container
2 months? Medical herbs : Make sure they are packed airtight.
Replace the old packing or wrap with a new one.
Others : Check if the container is sealed or the food is packed
airtight.
☞ Check if the compartment temperature is normal and the food is
contaminated.
☞ Check if there are any overflow of side dishes on the shelves or the
bottom of the compartments.
☞ Put the food sending out much smell in an airtight bag or container.
☞ Open the door and ventilate it.
Also, clean liners, shelves, containers and door bins.

▶ What is the cause and its During its delivery to customers, chemical smells from various compo-
counter action for chemical nents could build up inside of the compartments. So, please let the
smells with new products? doors open for some time to use the unit.
Precautions : Smells tend to get soaked into the liners or other
components. If food generating much smell is stored
inside, it would stick onto the liners and other
components and it is so difficult to remove the smell.
Especially, customers should take care in storing smelly
food properly with its sealing being tight during the early
period of the product’s use.

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9-3. Q&A
Descriptions of symptoms Check Points Corrective Measures
▶ What can be done when 1) Turn off the refrigerator (unplug the unit) and remain the door opened.
the smell keeps on even 2) Take out the food stored in the refrigerator. And then, take out all the
thought the deodorizers shelves, door bins and containers, and put them in warm water. After
are cleaned? cleaning them by using dish detergents and drying them, put them back
to their locations.
3) Remove the deodorizer and soak it in warm water more than 4 hours.
After drying it in sunlight, put it back to its location.
4) Throw away the smell-soaked plastic bags and put the food in new
ones.

▶ What causes the funny smell When it tastes and smells funny It could happen when remnants of
in water? ☞ It tastes funny even though it the water filter or organics have
does not smell funny. been built up in the water tank. So,
replace the water filter and the wa-
ter tank together. If there is no re-
placement part and the water tank
need cleaning, use dish detergents
and make sure to clean the inside
without any detergents remaining
inside.

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 Thank you
The End
- This Service Manual is a property of Samsung Electronics Co., Ltd.
Any unauthorized use of Manual can be punished under applicable
International or domestic law.

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