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Baitc Baccm

The document discusses Hyatt's talent strategy transformation with the help of Drucker's Consultancy. It identifies inconsistencies in Hyatt's HR processes and lack of a clear framework for roles. PwC helped assess the challenges and gaps. Their solution included a talent philosophy, playbook, and digital platforms to standardize HR processes. It aims to enhance the talent experience, advance inclusion, and measure business outcomes through the change.

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Dhaush
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72 views7 pages

Baitc Baccm

The document discusses Hyatt's talent strategy transformation with the help of Drucker's Consultancy. It identifies inconsistencies in Hyatt's HR processes and lack of a clear framework for roles. PwC helped assess the challenges and gaps. Their solution included a talent philosophy, playbook, and digital platforms to standardize HR processes. It aims to enhance the talent experience, advance inclusion, and measure business outcomes through the change.

Uploaded by

Dhaush
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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BACCM

Framework
HYATT’S TALENT STRATEGY
TRANSFORMATION
Drucker's Consultancy
Members:
Abhijay SM (215121002)
Divyapriyaa V (215121024)
K Madhumitha (215121038)
Konyala Jhansi (215121039)
Sethuraman R (215121072)
Soundarya C (215121079)
COMPANY SWOT
• Hyatt Hotels & Resorts STRENGTHS WEAKNESS
• American MNC • Top in Hospitality • Hyatt is Expensive
• Brand Portfolio • Dependence on Tourism
• Industry - Hospitality and Leisure
• Best Facilities • Labour Outflow
• Founded by Jay Pritzker in 1957 • Highly Trained Staff
• 1968 - Hyatt international • Quality & Standards
• Excellent Customer Service
• 1100 properties
• In over 69 countries
• Competitors of Hyatt OPPORTUNITIES THREATS
⚬ Trident hotels • International Tourism • Increasing Competition
⚬ Taj hotels • Continuous Innovation • Customer Expectations
• Digitalization
⚬ Marriott hotels • Safety Concerns
• Hyatt Hotels Expansion • Cheaper Alternatives
⚬ Hilton hotels
PROBLEM FACED BY THE
COMPANY
ROLES AND INCONSISTENCY
a clearerRESPONSIBILITIES
framework for understanding their simpler approach
roles and accountabilities how they hire, develop, grow and reward
colleagues

1 3
HR PROCESSES OPTIMIZATION
optimize its HR processes, tools and
systems; designing around the needs of the
business to improve operational
effectiveness and increase colleague and job
candidate satisfaction

2
PWC APPROACH
Ana lyzed pain
Assessm ent t o points and
ident ify c oll eague's
c hal lenge s a nd overall
gaps e xperience

Leadership
development Develop a guide Road map
model through to map HR t o Im plem ent at ion
talent training strategies.
SOLUTION AND
CHANGE
DESIGN-THINKING + ANALYTICS + CHANGE MANAGEMENT = A VISION
FORWARD

SOLTION CHANGE
• Talent Philosophy - a series of six commitments to its • An enhanced talent experience worldwide allowed Hyatt to
colleagues enable colleagues to be their best and achieve business
• Playbook - Hyatt’s People strategies to specific systems, outcomes as Hyatt continues on its growth trajectory
processes and procedures to support transparent and • Eliminated key pain points for colleagues so we bring the right
consistent standards across the organization. roles to the right people at the right time
• Digital platforms to support efficient HR processes across
the organization
• Strategies to advance Hyatt’s commitment to Inclusion and
Diversity
• Tools and methods to measure success and business
outcomes
BACCM
FRAMEWORK CHANGE

• Eliminated key pain points for


colleagues
• Enhanced talent experience
NEED • Expanded talent and recruitment SOLUTION
• Clearer framework for outreach • Design and implementation of
understanding their roles and talent philosophy and associated
accountabilities playbook
• simpler consistent HR • Implementation of digital
approaches (hire, develop, grow platforms
and reward colleagues) • Strategies, tools and methods

STAKEHOLDER
CONTEXT
• HR Managers
• HR Transformation
• Employees
• Guests and customers

VALUE

• Sustaining the culture of CARE


• Creating right environment for
colleague well being

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