I Best Practices and Lessons Learned NEW
I Best Practices and Lessons Learned NEW
AND LESSONS
LEARNED
PROF: PCOL CHARLIE A ACOSTA (RET.)
LEADERSHIP LESSON LEARNED
• 3. Leadership is hard.
A good leader can push through fear, assess risk and take action
when action is required. At times, the tough decisions leaders
make are the ones that others cannot make. Leadership is hard
and you are going to make decisions that other people can’t.
Understand your values and prioritize them.
LEADERSHIP LESSON LEARNED
• 4. Self-awareness is essential.
Everyone needs a balanced and honest view of their strengths and
weaknesses. Self-awareness grants a person the ability to interact
with others frankly and confidently. In order to build a successful
team to lead, leaders must be so aware of their weaknesses that
they can hire against them. Know where you soar and where you
need more help.
LEADERSHIP LESSON LEARNED
• 6. Communicate.
Tread too lightly and your message will be too bland. Use too much heat and
people won’t be able to digest. You need to speak clearly enough to get your
point across as well as a balanced delivery of firm and delicate messaging.
Leaders need strong, clear messaging to get the results they want. If you aren’t
seeing the results, stop talking and find a new approach. Learn the needs and
motivations of your key stakeholders. Determine how to better position your
message to reach the desired actions and results.
LEADERSHIP LESSON LEARNED
• 7. Be present.
Bring vision and strategy to the here and now. A leader needs to be able to communicate
with frontline staff without de-positioning management, but you also need to be able to
connect. It’s important to engage with all levels because there will be a different
perspective from each operational group and level. Business is becoming more moment-
to-moment than ever before. It’s more difficult to execute on long-term planning because
we need constant re-evaluation to be relevant with the times. Leaders need to be
present, listening and open to learning from everyone around them.
GOOD LEADERSHIP PRACTICES MAKE A BIG DIFFERENCE
• When defining what makes a good leader, one has to look not
only at good leadership qualities, but also at leadership practices.
The best leaders know how to get the most out of their teams, and
are confident enough to employ the methods necessary.
12 GOOD LEADERSHIP
PRACTICES
GOOD LEADERSHIP PRACTICES
• 1. Mentor relationships
While a good organization culture includes room for employees to grow, good leaders
will go above and beyond to provide training, support, and opportunities for their workers
who show strong potential. Adapting your leadership style to best accommodate your
best coworkers is an excellent example of a good leadership practice. Especially in
today’s time, when many coworker are struggling with the adaption to remote work, being
a consistently strong and clear mentor and support system for coworkers is essential.
GOOD LEADERSHIP PRACTICES
• 7. Give real-time feedback
While annual reviews – and more frequent ones – are important, it
can also be very beneficial to give feedback in the moment. If
something positive is accomplished, praise in the moment will elicit
a desire to continue doing well.
GOOD LEADERSHIP PRACTICES
• 8. Compliment sandwich
This is a leadership practice that most people have heard of, and for good reason – it
remains a very effective way of evaluating an employee’s performance. Essentially,
it is a practice where the leader compliments or praises the subordinates for
something they’ve done well. That is followed by a critique – something they didn’t
do as well, or could work on more – and then another complimentary statement. The
idea behind this is that it is easier to accept criticism if it is bookended by praise.
GOOD LEADERSHIP PRACTICES
• 10. One-on-ones
One-on-ones are important for a variety of situations, including, coaching, feedback, and
even just chatting to see how an subordinates is getting on. They allow you, as a leader,
to form a deeper bond with each of your workers. One-on-one conversations can yield
insight that may be missed in a group setting. It also provides opportunity for
subordinates to express concerns they may have that they wouldn’t want to bring up in a
public setting.
GOOD LEADERSHIP PRACTICES