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Consumer Welfare and Protection

BFAD, DOH, DTI Activity 2: CONSUMER PROTECTION AGENCIES page 8 Directions: Fill in the bubble map with the national and international government agencies and private organizations that implement programs for consumer protection.

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58 views

Consumer Welfare and Protection

BFAD, DOH, DTI Activity 2: CONSUMER PROTECTION AGENCIES page 8 Directions: Fill in the bubble map with the national and international government agencies and private organizations that implement programs for consumer protection.

Uploaded by

Aeve May
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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CONSUMER WELFARE

AND PROTECTION
MELCs
• Identify national and international government agencies and
private organizations that implement programs for consumer
protection.
• Participate in programs for consumer welfare and protection.
NAME THEM
Directions: Fill in the bubble
map with the national and
international government
agencies and private
organizations that implement
programs for consumer
protection.
CONSUMER WELFARE
AND PROTECTION
The government plays an important role in consumer protection. A consumer
has rights mandated by law. These are privileges that an individual is
guaranteed of health products and services. The Republic Act No. 7394, also
known as the Consumer Act of the Philippines, is a law that protects the
interest of the consumer, promotes the general welfare, and establishes
standards of conduct for business and industry. There are eight basic rights
of a consumer according to the Act.
EIGHT BASIC RIGHTS OF A
CONSUMER

Right to basic needs Right to representation


Right to safety Right to redress
Right to information Right to consumer education
Right to choose Right to healthy environment
ACTIVITY 1: THE RIGHTFUL ONE
Directions: Read the following situations carefully and
identify what particular consumer’s right is violated. Write
your answers in the activity notebook.
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment

1. Mario is a 15-year-old out-of-school youth. He planned to


enroll in the Alternative Learning System (ALS), but he was
not accepted because he was caught smoking many times.
Right to basic needs
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment

2. Kevin is fond of promos offered in big groceries. When


Kevin went to his favorite grocery, he bought one box of
canned goods for a very low price. He later discovered that
the canned goods already expired.
Right to safety
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
3. Mrs. Sandoval works in a big company. Marie, an
Insurance Agent, is a close friend of hers. One day, Marie
asked Mrs. Sandoval to visit her at home to introduce the
insurance products. While she was introducing her products,
she started to give negative comments about other insurances.
Right to consumer education
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
4. During Christmas, XYZ Merchandise offers clearance
sales. After knowing about the big sale, the students went to
the store to buy goods. While they were looking for some
items, a saleslady told them that they were not allowed to
choose items on the second floor. Right to choose
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
5. Government formulates policies without consultation from
consumer group.

Right to representation
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
6. Angelo longs to own an external drive. After three months
of saving enough money to buy it, he finally owned one. He
bought it from a department store but without a warranty
certificate.
Right to redress
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
7. Toti was suffering from severe cough for one week. He
went to a clinic for his check-up. He was given bottled
medicine without label.

Right to information
ACTIVITY 1: THE RIGHTFUL ONE
Right to safety Right to redress
Right to basic needs Right to representation
Right to choose Right to consumer education
Right to information Right to a healthy environment
8. Bagani Marikit is a far-flung barangay. It serves the people
by giving them free water. One day, the people in the
barangay got sick after drinking water. It was found out that
the water was contaminated with a certain chemical from the
discharge of the factory nearby.
Right to healthy environment
CONSUMER ACT OF THE
PHILIPPINES

The Consumer Act of the Philippines is a law that protects the


interest of the consumer, promotes the general welfare, and
establishes standards of conduct for business and industry.
FUNCTIONS RELATIVE TO CONSUMER
PROTECTION

A. Bureau of Food and Drugs (BFAD)


1. serves as DOH key regulatory agency and implementer of the
country’s food control system
2. ensures safe and good quality processed food, drug, and
cosmetics
3. regulates production, sale, and traffic of food, drug, and
cosmetics
4. protects the health of the consumers and handles consumer
complaints
FUNCTIONS RELATIVE TO CONSUMER
PROTECTION

B. Department of Health (DOH)


1. provides national policy direction and develops national plans,
technical standards, and guidelines in health
2. regulates all health services and products
3. inspects establishments that dispense food
4. adopts measures to ensure the quality of meat, milk products,
cosmetics, and other consumer goods
FUNCTIONS RELATIVE TO CONSUMER
PROTECTION

C. Department of Trade and Industry (DTI)


1. serves as the primary coordinative, promotive, facilitative, and
regulatory arm of the government for the country’s trade,
industry, and investment activities
2. ensures the quality and safety of products
3. checks the warranty and price tags of products
4. monitors advertisements and retail ways to prevent any
deception of the consumer
FUNCTIONS RELATIVE TO CONSUMER
PROTECTION

C. Department of Trade and Industry (DTI)


5. guarantees consumer welfare and protection
SOME INTERNATIONAL ORGANIZATIONS
RELEVANT TO CONSUMER PROTECTION
A. International Food Protection Institute (IFPI) ensures food
protection through policies and practices for a safer global food
supply.
B. Food and Drug Administration (FDA) protects and
promotes public health through control and supervision of food
safety.
C. World Health Organization (WHO) directs international
health within the United Nation’s System and leads partners and
global health responses.
ASSIGNMENT
Activity 1: RESPONSIBILITY CHECK page 7
Directions: Write the responsibilities of the following agencies
relative to consumer protection found below. Write your answers
in the activity notebook.

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