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Unit 4

This document discusses assertive behavior and its benefits. It defines assertive behavior as communicating one's thoughts, feelings, and beliefs in a direct and honest way that also respects others' rights. Assertive people are able to express themselves without becoming aggressive or passive. Key benefits include earning respect, controlling emotions, setting boundaries, and asking for what you want confidently. Examples of assertive communication include disagreeing respectfully and expressing feelings in a non-accusatory manner.

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Sushma Shahi
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14 views

Unit 4

This document discusses assertive behavior and its benefits. It defines assertive behavior as communicating one's thoughts, feelings, and beliefs in a direct and honest way that also respects others' rights. Assertive people are able to express themselves without becoming aggressive or passive. Key benefits include earning respect, controlling emotions, setting boundaries, and asking for what you want confidently. Examples of assertive communication include disagreeing respectfully and expressing feelings in a non-accusatory manner.

Uploaded by

Sushma Shahi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ASSERTIVE BEHAVIOR

Prepared by:
Roll no. 1 to 12
BNS 3rd year
7sth
batch
Types of behavior which effect organizational
change
• Assertive behavior
• Non-assertive behavior
• Aggressive behavior
ASSERTIVE BEHAVIOR
• Assertiveness is a skill regularly referred to in
social and communication skills training.
• Being assertive means being able to stand up
for your own or other people's rights in a calm
and positive way, without being either
aggressive, or passively accepting 'wrong'.
• Assertive individuals are able to get there
point across without upsetting others, or
becoming upset themselves.
Contd..
• Assertive behavior is the perfect balance
between aggressive behavior and passive
behavior.
• It means standing up for your personal rights –
expressing thoughts, feelings and beliefs in
direct, honest and appropriate ways.
• It leads to peace, respect and co-operation.
Behaving assertively means to advocate for
respectful behavior, but in a determined way,
acknowledging the feelings and rights of others.
Definition:-
Assertive behaviour is a behaviour which
enables a person to act in his own best
interest, to stand up for himself without
undue anxiety, to express his honest feeling
comfortably, or to exercise his own rights
without denying the rights of others.
-(Calberti & Emmons)
Basic components of assertive
behavior:
• Know what you want
• Say what you want
• Get what you want
Characteristics of assertive people
• Feels free to express feelings, thoughts and
desires.
• Able to initiate and maintain comfortable
relationship with other people.
• Thinks and behaves in a way that coincide
with their rights, often able to achieve goal.
• Have ability to control anger and talk in a
reasonable manner.
Contd..

• Is able to compromise with others, rather than


always wanting their own way and tend to
have good self-esteem.
• Works confidently.
• Claim rights.
Benefits of assertive behavior
1. It helps to earn respect.
2. It helps to control our emotions.
3. Able to set boundaries.
4. It helps to build judgment.
5. It improves our body language.
6. It gives the confidence to ask for what we want.
7. It teaches to say “NO”.
8. Honesty
9. Less stress
Examples of assertive communication

• I completely understand what you’re saying


but I have to disagree”
• “I feel frustrated when you are late for duty” I
don't like having to repeat information."
• “Could you explain the reasoning behind your
decision, so I can try to understand what
you’re doing”
References
• Rana.M, Bista.A; Leadership and Management
in Nursing (2011); 1st edition, Medhavi
Publication, Jamal, Kathmandu
• www.slideshare.com
• https://www.skillsyouneed.com/ps/assertiven
ess.html
• https://www.impactfactory.com/library/asser
tive-communication-6-tips-effective-use

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