Most Common High - Medium Risk & How To Improve Risk Rating of Branch - New
Most Common High - Medium Risk & How To Improve Risk Rating of Branch - New
Business Risk
a) Credit Risk
b) Operational Risk
c) Earnings Risk
d) Strategy and business environment Risk
e)Liquidity Risk
Control Risk
a)Operational Control Risk
b)Credit Control Risk
c)Compliance Risk
d)IT Risk
Risk matrix
Customers complaint during last Financial Year vis-à -vis last to last Financial
Year
Staff rotation in line with HR policy (in case of Officers more than three years
and in case of Business Associates more than five years)
Whether Staff has completed the Mandatory Training Hours as required
under the HR Policy
Staff in sensitive posts (identified) have taken leave for at least -10-
continuous days in a calendar year
Control Risk (IT Risk / Compliance Risk)
Branch Officials can improve the Risk Rating of the Branch by scoring
effortlessly in below mentioned parameters under Control Risk (IT/
Compliance Risk)
Delay in payment of the professional Tax leading to breach of Regulatory requirement
Compliance to statutory directives in respect of TDS on payment of rent, payment of
GST, TDS on Cash Withdrawal by the branch
Compliance to requirement under Shop and Establishment Act
Maintenance of muster roll as per labor laws
Timely reporting of suspected Frauds
Branch Ambience & Amenities
Finacle IDs of transferred staff / separated staff / resigned staff are disabled deleted
Restricted access to Enterprise PC, PCs, UPS
Hardware maintenance is ensured
Password sharing is not done
Synchronizing Multiple Customer ID of Customer
Control Risk (Operational Control Risk)
Branch Officials can improve the Risk Rating of the Branch by scoring
effortlessly in below mentioned parameters under Control Risk (Operational
Control Risk
Non monitoring of the Business correspondents engaged by the bank
Non adherence of guidelines while sanctioning OD limit to BC
Non monitoring of Inter SOL transactions at the branch
Confirmations from customer for genuineness of transactions not obtained by the branch
Breaching of cash retention limit caused due to holding of excess cash
Surprise verification of cash not done
Inadequate records maintained for delivery of debit cards / Non blocking of undelivered
cards
Non compliance to enhanced due diligence norms for the High Risk customers
Periodical updation of KYC norms of the customers depending on the Risk Profile of the
Customers.
TOD given to ineligible customer
Unauthorized Freezing/ unfreezing of customer account
Spliting of Bulk Deposit
Non-Adherence of KYC guidelines
Control Risk (Credit Control Risk)
Branch Officials can improve the Risk Rating of the Branch by scoring
effortlessly in below mentioned parameters under Control Risk (Credit
Control Risk)
Branch has not obtained two 2 CIC i.e. CIBIL and EQUIFAX at the time of sanction
Violation of DLP
PSR of proposals sanctioned at Branch level (sending of information to RO for noting)
Periodic Inspection of securities
Noting of Bank Charge (CERSAI / RC / MCA) etc
Insurance with Banks clause not obtained
Legal Audit not carried out in eligible accounts
Vetting of security documents not carried out
SARFAESI Action not initiated in eligible accounts as per guidelines
Search report from empaneled advocate not obtained in applicable case
In case of Branch Sanction, Whether Cut off scores and investment grades norms as
per the product have been complied with.
Suggested steps to improve rating
NPA Management:
a)Non Efficient NPA Management.
b) Asset verification of securities in NPA as per defined periodicity
Thank you