Chapter 1 Introduction
Chapter 1 Introduction
TO HR MANAGEMENT
CHAPTER OUTLINES
Key terms and concepts
Introduction to human resources management
HRM functions
Competencies of the Human Resources Manager
Stakeholders in HRM
Environmental Factors and HRM
Competitive Challenges and HRM
HRM and Technology
HRM Practices in Malaysia
KEY TERMS AND CONCEPTS
Process of employing
people, training them,
HRP, Job Analysis,
compensating them,
Recruitment, Selection,
P,O,L,C developing policies
Training, Performance
relating to them, and
Appraisal, Reward
developing strategies to
retain them.
Performance
HRP Job Analysis Recruitment Selection Training Reward
Appraisal
Mandatory and
Forecasting HR Person 3 Methods of
Job Specification External Non Mandatory
Availabilities (SS) Organization-Fit Appraisal
Reward
Introduce Employment
Increase talent and
Perform duties Act 1955, Trade Union
capabilities of employees
Act 1959 etc.
Rewarded based on
performance, experience,
seniority
ENVIRONMENTAL FACTORS AND HRM
Internal External
COMPETITIVE CHALLENGES
AND HRM
Embracing technology
Managing change
Developing human capital
Responding to the market
Containing cost
Demographics changes
Competitive Challenges and HRM
• Seeking business opportunity
technology
• Challenges: difficulty to match between people and machineries/ tools/
systems
capital
• Challenges: difficulty to determine the best training program, to ensure training effectiveness,
training cost
market
• Challenges: difficulty to focus various aspects
Containing cost • Cut cost, increase productivity, Implement downsizing, outsourcing, employees leasing
• Challenges: difficulty to enhance employees satisfaction & motivation
Demographics • Concern about the changes of the employees, Gender, level of education, age, cultural
changes
• Challenges: difficulty to find a right match between people & expectation
HRM AND TECHNOLOGY
The Ministry:
Sets policies
Prepares draft employment legislation, and
Enforces the employment legislation
HRM PRACTICES IN MALAYSIA
Vision Mission
"To be the leading agency in the development
To develop a workforce that is productive, informative, discipline,
and management of a World Class Workforce." caring and responsive to the changing labor environment towards
increasing the economic growth and hence create more job
opportunities.
To encourage and maintain conducive and harmonized industrial
relation between employers, employees and trade unions for the
nation's economic development and wellness of people.
To uphold social justice and ensure harmonious industrial relations
through solving industrial dispute between employer and employee
and awarding collective agreement.
To ensure trade unions practice democracy, orderly and is
responsible to assist achieving the objective of industrial harmony.
To be the leader in development of nation's human resources.
To ensure safety and health of workforce is assured.
To develop skilled, knowledgeable and competitive workforce in a
harmonious industrial relations with social justice.
Organization Chart
Ministry of Human Resources
Ministry of
Human
Resources
Department
of Manpower
Department
of Skills
Development
Other Organizations of Relevance
to HRM