Updated Jan 2023 - Chapter 1 - Introduction To Training and Develop
Updated Jan 2023 - Chapter 1 - Introduction To Training and Develop
and Development
CHAPTER ONE
Training and Development: Key
Components of Learning
Learning: Acquiring knowledge, skills, competencies, attitudes, or
behaviors
Human capital: Refers to:
◦ Knowledge (know what)
◦ Advanced skills (know how)
◦ System understanding and creativity (know why)
◦ Motivation to deliver high-quality products
◦ and services (care why)
Training and Development: Key
Components of Learning
Training: Facilitates learning job-related competencies, knowledge, skills or
behavior
Development
◦ Future focused
◦ Includes:
◦ Formal education, job experiences, relationship
◦ Assessments of personality, skills, and abilities
Informal learning
◦ Learner initiated
◦ Occurs without a trainer or instructor
◦ Motivated by an intent to develop
◦ Does not occur in a formal learning setting
◦ Breadth, depth, and timing is controlled by the employee
Explicit knowledge
◦ Well documented, easily articulated, and easily transferred from person-to-
person We Help Companies Succeed and Build
◦ Primary focus of formal training and development Sustainable Value for their Businesses.
Recruitment-CircleLearning-Development-
CircleLarge-Circle-HR-Consulting-Circle
Training and Development: Key
Components of Learning
Tacit knowledge
◦ Personal knowledge based on individual experiences that is difficult to codify
◦ Result of informal learning
Knowledge management
◦ Process of enhancing company performance by designing and implementing:
◦ Tools, processes, systems, structures, and cultures to improve the creation, sharing, and use
of knowledge
Designing Effective Training
Training design process
◦ Systematic approach for developing training programs
◦ Based on the principles of Instructional System Design (ISD)
◦ ADDIE model- Analysis, design, development, implementation, and
evaluation
◦ Should be systematic yet flexible to adapt to business needs
Fig 1.2 – Training Design Process
3. Creating a Learning Environment
Learning Objectives
1. Conducting Needs
2. Ensuring Employees’ Meaningful Material
Assessment
Readiness for Training Practice
Organizational Analysis’
Attitudes and Motivation Feedback
Personal Analysis
Basic Skills Community of Learning
Task Analysis
Modeling
Program Administration
7. Customer service and quality emphasis p.29: focusing on customer-driven excellence, what they need, quality and other influences
8. New technology p.33-36: influence on training p33-34, flexibility p35-36
9. High-performance work systems p37-38
Talent Development Services
We work across sectors and with a wide range of professions to
support employee engagement, knowledge and skills building at
strategic and as well at operational levels. All our services are
Institution that provides tailored to meet the individual needs of the organizations and
training services in the individuals we train and support.
Oman As our client’s partner we identify business requirements for
Learning & Development, and support the design and
https://www.globnetllc. development of Learning and Development frameworks while
com/service/training-se providing advice on best practices and benchmarking against
rvices best in class organizations.
/ Our training needs analysis methods are designed to contribute
to the L&D (Learning and Development) strategy, architecture,
execution and learning which is needed to support your
business. We work with the best partners, academies and
institutions to support business in driving excellence across all
functions.
Snapshot of Training Practices
Who provides training
◦ Trainers, managers, in-house consultants, and employee experts
◦ Outsourcing: Training and development activities provided by
individuals outside the company