Operations

Management
Professional Working Life
7-March-2023
Politeknik Tuanku Syed Sirajuddin
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“This is a quote. Words full of wisdom that
someone important said and can make the
reader get inspired.”
—Someone Famous
 Table of contents

01 Roles and
Responsibilities 02 Importance of
Communication
You can describe the topic of You can describe the topic of
the section here the section here

03 Continuous
Improvement 04 Implementing changes

You can describe the topic of You can describe the topic of
the section here the section here
Our company
This can be the part of the presentation
where you can introduce yourself, write your
email…
Your logo
Your business claim
01
Project & strategy
definition
You can enter a subtitle here if
you need it
 Strategy map & balanced scorecard

Perspectives Strategy objectives

Insert your financial text Insert your financial text Insert your financial text
Financial here here here

Insert your customer Insert your customer Insert your customer

Customer text here text here text here

Internal Insert your internal Insert your internal Insert your internal
process process here process here process here

Learning & Insert your learning and Insert your learning and Insert your learning and
growth growth here growth here growth here
 Project & strategy
definition
You can give a brief description of the topic you want
to talk about here. For example, if you want to talk
about Mercury, you can say that it’s the smallest planet
in the entire Solar System
 Strategic planning of goals

Task / Week 1 2 3 4 5 6 7 8
Key strategic objectives

Create strategy map

Identify objectives

Balanced scorecard

Getting to first report

Management changes
 Strategic planning project plan

Mission Vision
Jupiter is the biggest planet of them Saturn is a gas giant and the only
all planet with rings

Objectives Key initiatives

Mercury is the smallest planet of the Despite being red, Mars is a very
Solar System cold place
 Strategic options: risks
Neptune is the farthest planet Venus has a beautiful name, but
from the Sun it’s terribly hot

Diversification
New Market development
and correlation
Market
Current Market penetration Product development

Mars is terribly hot, even hotter Jupiter is the biggest planet in the
than Mercury Solar System

Recommended strategy Current Products New

 Impact of the risks

33% 20%
Saturn Moon
Saturn has several The moon is a nice
rings satellite

16% 31%
Mars Mercury
Despite being red, Mercury is the
Mars is cold smallest planet

Follow the link in the graph to modify its data

and then paste the new one here.
For more info, click here
 Corporate strategies

Team Alpha Team Beta Team Gamma

Despite being red, Mars is a Saturn is the ringed planet. It’s Mercury is the closest planet
cold place. The planet is full of a gas giant composed mostly to the Sun and the smallest of
iron oxide dust of hydrogen them all
 Key drivers of the profit

Description Example

Saturn is a gas giant and the Venus has a beautiful name

The situation only planet with rings of and extremely
them all high temperatures

Jupiter is a gas giant and the Mars is a dusty, cold, desert

The complication biggest planet in our Solar world with a very thin
System atmosphere

Mercury is the closest planet The Earth is the beautiful

The question to the Sun and the smallest planet where we all live. It’s
of them all the blue planet
 New market, new product, new company
Saturn is the planet with
rings. It doesn’t have a solid
surface
Desirability

Profitability Feasibility
Jupiter is a gas giant and the
Neptune is the farthest planet
biggest planet in our Solar
from the Sun. It’s an ice giant
System

Sweet spot
 Strategic perspectives

Jupiter Saturn

❏ Write your strategic ❏ Write your strategic

perspectives here perspectives here
❏ Write your strategic ❏ Write your strategic
perspectives here perspectives here
❏ Write your strategic ❏ Write your strategic
perspectives here perspectives here
Awesome
words
 Strong business plan

Political Social Legal

Neptune is the farthest planet Venus has a beautiful name, Despite being red, Mars is a
from the Sun but it’s terribly hot cold planet

P E S T L E

Economical Technological Environmental

Mercury is the closest planet Jupiter is the biggest planet Earth is the beautiful planet
to the Sun of them all where we all live
 Strong business case

Project costs: $6M Tangible benefits: $11M Net present value $8M

Cash flow (US $ millions) Change impact

X
Low Medium High
2011 2014 2017 2019 2021 2021

Intangible benefits Strategic alignment Resources

Insert your own text here Insert your own text here Insert your own text here

Follow the link in the graph to modify its data

Sponsor Sponsor name and then paste the new one here. Manager name Manager
For more info, click here
 Financial model
Historial results Forecast period
Inc. model 2014 2015 2016 2017 2018 2019 2020 2021 2022

Balance sheet
Assets
Cash xx xx xx xx xx xx xx xx xx
Account xx xx xx xx xx xx xx xx xx
Inventory xx xx xx xx xx xx xx xx xx
Current assets xx xx xx xx xx xx xx xx xx
Property xx xx xx xx xx xx xx xx xx
Goodwill xx xx xx xx xx xx xx xx xx

Total xx xx xx xx xx xx xx xx xx
 Financial model
2011

2014
2017
2019

2021

Follow the link in the graph to modify its data and then paste the new
38% 62% one here. For more info, click here

Venus Mars Saturn

Venus is the second Despite being red, Saturn is the ringed planet. It’s a gas giant
planet from the Sun Mars is a cold place composed mostly of hydrogen
 Pricing strategy

Basic Standard Advanced Leading

Level 1 2 3 4

Percentage 20% 70% 10% 1%

Mercury is the Neptune is the Venus is an Ceres was the

Description closest planet to farthest planet extremely first asteroid to
the Sun from the Sun hot planet be discovered
02
Consulting
proposal
You can enter a subtitle here if you
need it
 Consulting proposal

Services Fees Invoices

Mercury is the closest planet Venus is the second planet Mars is actually a very cold
to the Sun from the Sun place

Expenses Materials Terms

Jupiter is the biggest planet Saturn is a gas giant and has Neptune is very far away
of them all rings from the Earth
A picture is worth a
thousand words
 Annual profitable growth

Despite being red, Mars is a cold place. The

OCT 2022 Plan planet is full of iron oxide dust

Saturn is the planet with rings. It’s a gas giant

JAN 2023 Adapt composed mostly of hydrogen

Mercury is the closest planet to the Sun and the

JUN 2024 Test smallest one in the Solar System

Jupiter is a gas giant and the biggest planet in

FEB 2025 Report the Solar System
 Answers and supporting arguments
Reduce costs by $5 millions through operational
improvements

Outsource non-core functions Simplify core function Review supplier cost to save
to save $3M processes to save $1M $1M

Evaluate cost and service level Select and review current

Design current processes
of potential partners supplier costs

Compare current process to Evaluate cost of potential

Select non-core functions
best-in-class benchmarks alternative suppliers

Choose one partner for each Adopt best practices based on Negotiate supplier
function benchmarks contracts/choose options
 Initiative prioritization matrix

High
Longer term To be prioritized
List all your potential initiatives and Assess the impact & effort level
projects associate with each initiative
Impact

Unattractive Low value

Insert the position each initiative on Mainly focus on the initiatives located
the matrix in the top of the matrix
Low

High Effort Low

 Prioritization matrix

Initiative 1 Initiative 2 Initiative 3

You can describe here your You can describe here your You can describe here your
initiative one initiative two initiative three

Jupiter is a gas giant and the Is the closest planet to the Is a gas-giant planet and
Impact

biggest planet in our Solar Sun and the smallest one in therefore does not have a
System the Solar System solid surface

Is the ringed one. It’s a gas Venus has a beautiful name Earth is also the only planet
Effort

giant, composed mostly of and is the second planet in our solar system with
hydrogen from the Sun liquid water
03
Change
management
You can enter a subtitle here if you need it
Ansoff growth matrix
Do you know what helps you make your point clear? Lists like
this one:
❏ They’re simple
❏ You can organize your ideas clearly
❏ You’ll never forget to buy milk!
And the most important thing: the audience won’t
miss the point of your presentation
 Business case

Mercury is the smallest Business name Earth is the planet we

1 planet 4 all live on

Venus has a beautiful Company Saturn is a gas giant

2 name logo here 5 and has rings

Mars is actually a very Neptune is very far

3 cold place XX/XX/XX 6 away from the Earth
 Competitor comparison table

Competitor 1 Competitor 2 Competitor 3

Revenue 1,450,000$ 1,050,000$ 950,000$

Profit 295,000$ 325,000$ 145,000$

Market share 23% 14% 6%

Employees 165 78 52

Product quality
 Target
Travel 20% Earth
It’s the planet that
Tech 75% harbors life

News 10% Mars

Mars is actually a
Industry 85% very cold place

Name Anna Leave Mercury 42%

Age 31 Mercury is the closest planet to the

Sun and the smallest one in the Solar
Job Engineer System 58%
 Implement, track & manage progress
Manage progress

Progress Status Link

Venus 10% www.yourlinkhere.com

Mars 20% www.yourlinkhere.com

Neptune 30% www.yourlinkhere.com

Jupiter 40% www.yourlinkhere.com

Earth 50% www.yourlinkhere.com

Ceres 60% www.yourlinkhere.com

 Changing management strategy & plan
Size of the change
Insert name of Insert name of Insert name of
Extreme

Complexity of the change

the change the change the change

Insert name of Insert name of Insert name of

High the change the change the change

Insert name of
Medium the change

Insert name of
Moderate the change

Insert name of
Low the change

1 team impacted 1 business unit 1 division Half company Extreme

4
Implementing
changes
You can enter a subtitle here if you need it
 Sales and strategy plan

1 2 3

Implementation Internal analysis External analysis

5 4

Sales strategy Sales plan

 $489,300
Big numbers catch your audience’s attention
 About the terms of the agreement

Venus
Venus is the second planet
from the Sun

Mars
Despite being red, Mars is a
very cold place

Venus Jupiter Saturn Mercury Mars

Follow the link in the graph to modify its data and then paste the new one here.
For more info, click here
 $40,000 $55,000
Mars is actually a cold place Venus has a beautiful name

$20,000 $65,000
Mercury is the smallest planet Saturn has several rings
 Management approach

Saturn is a gas giant

Jupiter is the biggest
and has several
planet of them all
rings

January
February April June August

Despite being red,

Venus is the second
Mars is a very cold
planet from the Sun
place
 Strategic alliances

Profitability Feasibility
Jupiter is a gas giant and the Despite being red, Mars is a
biggest planet in our Solar very cold place full of iron
System oxide dust
 Answers and arguments

Write here your question

Write here your answer

Jupiter Saturn Sirius

It’s the farthest planet Saturn is the only planet Sirius is the brightest star
from the Sun with rings in the night sky
 Waterfall management plan

Neptune is the farthest planet

Requirements from the Sun

Venus terribly hot, even hotter

Design than Mercury

Mercury is the closest planet

Implementation to the Sun

Saturn is a gas giant and the

Verification only planet with rings

Jupiter is a gas giant and the

Maintenance biggest planet
 Maturity model

Basic Standard Advanced

Despite being red, Mars

Mercury is the closest Venus has a beautiful
is actually a cold place.
planet to the Sun and name and is the second
It’s full of iron oxide
the smallest of them all planet from the Sun
dust

30% 50% 70%

 Profitability ratios
Worst peer Best peer

Return on sales (%) % %

Return on equity (%) % %

Return on net assets (%) %

Return capital employed (%) % %

Return on funds employed (%) % %

Company 1 Company 2 Company 3

 Top 10 questions of business plans

1 What is your current situation? 6 What are the requirements?

2 What is your vision? 7 What are the economics?

3 How will you reach your vision? 8 What will the marketing plan be?

4 What do you offer? 9 What are the economics?

5 How big is the market you are in? 10 What are the requirements?
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