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Communications Reviewer

The document discusses the components of communicative competence and global communication competence. It identifies four dimensions of communication competence: global mindset, unfolding the self, mapping the culture, and aligning the interaction. It also discusses the impact of globalization on communication skills, including the need for virtual interactions, cultural awareness in speech and body language, and managing time differences when collaborating across locations.

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Aubrey Marin
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0% found this document useful (0 votes)
26 views8 pages

Communications Reviewer

The document discusses the components of communicative competence and global communication competence. It identifies four dimensions of communication competence: global mindset, unfolding the self, mapping the culture, and aligning the interaction. It also discusses the impact of globalization on communication skills, including the need for virtual interactions, cultural awareness in speech and body language, and managing time differences when collaborating across locations.

Uploaded by

Aubrey Marin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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CHAPTER 2 COMPONENTS OF COMMUNICATIVE

VISION COMPETENCE
Tarlac State University is envisioned to 1. GRAMMATICAL COMPETENCE
be a premier university in the Asia - the domain of grammatical and lexical
Pacific Region. capacity
MISSION 2. SOCIOLINGUISTIC COMPETENCE
Tarlac State University commits to - an understanding of the social context
promote and sustain the offering of in which
quality and relevant communication takes place, including
programs in higher and advanced role relationships, the shared information
education ensuring equitable access to of the
education for participants, and the communicative
people empowerment, professional purpose of their interaction
development, and global 3. DISCOURSE COMPETENCE
competitiveness. - the ability to interpret individual
Towards this end, TSU shall: message elements in
1. Provide high quality instruction trough terms of their interconnectedness and of
qualified, competent, and adequately how meaning is represented in
trained relationship to
faculty members and support staff. the entire discourse
2. Be a premier research institution by 4. STRATEGIC COMPETENCE
enhancing research undertakings in the - the coping strategies that
fields of communicators employ to
technology and sciences and initiate, terminate, maintain, repair and
strengthening collaboration with local redirect communication
and international GLOBAL COMMUNICATION
institutions. COMPETENCE
3. Be a champion in community COMPETENCE - the ability of
development by strengthening individuals that relates effectively to self
partnership with public and others in daily
and private organizations and life.
individuals. COMMUNICATION COMPETENCE
CORE VALUES - an innate individual trait that is not
E – xcellence related to personal
Q – uality intellect or education, thus, is an internal
U – nity ability that is enhanced and luminated
I - ntegrity through the
T – rust in God, Transparency & True promotion of empathy in the process of
Commitment socialization
Y – earning for Global Competitiveness In the global communication context,
COMMUNICATION COMPETENCE competence further requires individuals
- the ability to function in a truly to be equipped
communicative setting. with the ability to acknowledge, respect,
It is the knowledge of effective and tolerate and integrate cultural differences
appropriate communication patterns and to be
the ability to use qualified for enlightened global
and adapt knowledge in various citizenship
contexts. It is also the synthesis of an MODEL OF GLOBAL
underlying system of COMMUNICATION COMPETENCE
knowledge and skill needed for This enables individuals to search for the
communication vision, shared understanding, and sense
COMMUNICATIVE COMPETENCE of multiple
deals with: identities that lead to the unlocking of
• knowledge. human potential in the development of
• the ability to use intelligence,
• the ability to adapt to various contexts knowledge, and creativity for a peaceful
and productive society.
FOUR DIMENSIONS OF Definitions of Globalization:
COMMUNICATION COMPETENCE 1. Globalization is associated with
Chen (2005) defines communication deterritorialization
competence as an innate individual 2. Globalization is linked to the growth
trait that is not of social interconnectedness across
related to personal intellect or existing geographical and political
education. Thus, he developed a boundaries.
“model of global 3. Globalization must also include a
communication competence” that reference to the speed or velocity of
enables individuals to search for the social activity
vision, shared 4. Globalization should be conceived
understanding, and sense of multiple as a relatively long-term process
Features of Globalization:
identities that lead to the unlocking of
1. The emergence of transnational
human potential
communication conglomerates as key
in the development of intelligence,
players in the
knowledge, and creativity for a
global system.
peaceful and productive
2. The social impact of new
society technologies, especially those
1. GLOBAL MINDSET associated with satellite
- is a psychological process that communication
represents patterns of an individual 3. The asymmetric flow of information
or group thinking. It is a fixed mental and communication products within the
attitude that leads people to see global
things and events system
from a specific lens through 4. The variations and inequalities in
perception and reasoning. terms of access to the global networks
2. UNFOLDING THE SELF of
- the ability to look for shared communication
communication symbols and MAJOR TRENDS IN
project the self into another person’s GLOBALIZATION
mind by thinking the same thoughts, 1. Technology development has made
feelings, and globalization inevitable and irreversible.
emotions as the person. 2. Economic transformation has led to
3. MAPPING THE CULTURE a new landscape of economic world.
- ability to contrast cultural differences THE IMPACT OF GLOBALIZATION
that may motivate us to Globalization requires the development
prefer alternative styles of cultural of a person’s language ability. The
expressions and engender in us a ability to use
desire to retool so language accurately and appropriately
that we can better function with the is a requirement of a globalizing
demands of global environment and society. In a social
cope with the interaction, a person demonstrates the
changing environment rapidly. ability to respond appropriately to the
formality level
4. ALIGNING THE INTERACTION
of the situation, can use a variety of
- requires individuals to foster the
sentence structures, and can handle
ability of cultural
expanded inventory
adroitness by which they can function
of concrete, idiomatic and conceptual
effectively and appropriately without
language. Hence, the creativity to use
violating their the English
counterpart’s norms and rules to language is a determinant of a person’s
reach a global civic society. communication skill.
1. VIRTUAL INTERACTIONS. DIGITAL COMPETENCE - confidence
- Globalization has introduced virtual and critical use of information technology
communication and collaboration as a DIGITAL IMMIGRANTS - adults who
major part of workplace dynamics. adapt to their environment as they retain
2. CULTURAL AWARENESS IN their
SPEECH. language; born before the widespread of
- The need for cultural awareness is a technology
major impact of globalization on the DIGITAL NATIVES - young people who
required skillset of effective are native speakers of the digital
communicators. language of
3. CULTURAL AWARENESS IN BODY computers; born on the era of
LANGUAGE. technology
- Awareness of cultural differences in DIGITAL SKILLS - ability to evaluate a
body language can be just as important variety of technological solutions; more
as the nuances of speech. than just
4. TIME DIFFERENCES. knowing how to use a specific
- The advent of global collaboration technology well
introduces another new dynamic to EMOJI - the creation of a new alphabet;
communication skills— the need to pictograph
communicate and share information with EMOTICON - words without letters
people across several time zones. conveying emotional responses
COMMUNICATION MEDIA ETHNOSCAPE - landscape of persons
- Plays a significant role in constructing who form the shifting world where we
and representing the live
phenomenon of globalization and HYPERPERSONAL COMMUNICATION
subsequently changing educational and - computer mediated communication that
learning is
processes. more socially desirable than face-to-face
ROLES OF MEDIA: communication
1. It enables communication to take IDEOSCAPE - the movement of
place in real time over great distances. ideologies
2. It advances the 21st century into what MEDIASCAPE - pertains to the
we speak as the globalization of electronic and print media in global
communication. cultural flows
3. The emergence of electronic media MEDIAMORPHOSIS - transformation of
and the digital media has brought about communication media
a radical OMG - Oh My God!
change on how we see education. SELFIE - an ego-manical madness;
21ST CENTURY LANGUAGE gives focus on an individual
- Has become the language that exists in STREAMING MULTIMEDIA - live audio
the global world and video available on a website
Here are some of the terminologies in TECHNOSCAPE - movement of
the globalizing society: technology
CHAT ROOM - internet feature that TELEMATIC NETWORK - convergence
allows people to communicate in real of telecommunications and information
time processing
COMPUTER LITERACY - internet VIRTUAL COMMUNITY - community
literacy; ability to use computers that exists in the world of electronic
CYBERSPACE - world wide web communication rather than in the
DIGITAL CITIZENSHIP - the creation of physical world
conscious critical forms of integration in VIRTUAL REALITY - the use of
the globalizing society; a person utilizing computer to simulate an experience in a
technology (digital citizen) way that is
obscure from reality
Communication GRICE’S PRINCIPLE OF
- Is guided by culture and context. It is COOPERATIVE CONVERSATION
predicted by the 1. MAXIM OF RELATION - every
type of culture dictated by its context. interlocutor should be relevant in a
CULTURE conversation,
- Is manifested in our actions and requiring them to respond based on
cultural and contextual requirements.
affects how we tell the world who we
2. MAXIM OF QUANTITY - every
are and interlocutor should observe a “fair-share-
what we believe in. It is the basis for talk of time.”
how we behave in a certain 3. MAXIM OF QUALITY - the truth value
communication context. of a message should be held primary in
CONTEXT a
- Brings a better understanding about conversation. The accuracy of the
culture in general and our own message should always be upheld. It
culture. It should not go
refers to anything that refers to the beyond what is true nor deduced in its
stimuli, environment, or ambience essence.
surrounding an event 4. MAXIM OF MANNER - the manner of
(Edward T. Hall) saying a word is more regarded than its
LOCAL COMMUNICATION content
• LANGUAGE - Words, greetings and
- It is highly grounded on the cultural
expressions that are based on culture
context. This context of
and
communication reflects the culture of context
people who are creating their self- • BODY LANGUAGE - is a form of non-
identity and verbal communication in which
community. movements of
GLOBAL COMMUNICATION the body communicate messages, either
- Has turned to be a modifying factor in place of, or in conjunction with
of local communication. speech.
It attempts to bring changes that THE ABC’S OF INTERCULTURAL
affect communication conventions. COMMUNICATION
INTERCULTURAL A - ACKNOWLEDGE Differences in
COMMUNICATION communication style should be
- A discipline that focuses on how acknowledged.
Every person in a group has a particular
culture affects
communication style
communication. It is the ability to
which gives her/his own identity in
understand and value cultural communicating. Anticipating
differences. awareness on differences will increase
LANGUAGE awareness of uniqueness.
- Is a component that is linked to B - BI-LEVEL Communication does not
intercultural understanding. only uphold speaking and listening but
Enhancing oral also requires a holistic process that
and written communication in includes verbal and non_x0002_verbal
intercultural environments is a way to channels. Non-verbal communication is
achieving intercultural critical in the
competence. communication process due to its
cultural nuances. It may vary
from one culture to another.
C - CLARIFY If you are doubtful of your
understanding about what is being
communicated, ask for clarification.
Devote a little extra time to
verify understandin
BARRIERS - give difficulty in DEVELOPING WRITTEN
understanding people, whose COMMUNICATION TO
language is different, and evidently MULTICULTURAL AUDIENCES
challenge people who are trying to 1.) Consider local styles
work harmoniously with others of a 2.) Observe titles and status
different background. 3.) Use short sentences and
• LANGUAGE BARRIER - It is paragraphs
evidently the primary barrier of 4.) Avoid ambiguous expressions
communication in second and foreign 5.) Strive for clarity
language contexts.Because of its 6.) Use correct grammar
complexity, communication 7.) Cite numbers carefully
between people speaking different 8.) Accommodate the reader in
languages is difficult. organization, tone, and style
• HOSTILE STEREOTYPES - Idioms and figurative clichés
Stereotypes are generalizations or - This form of language uses words
assumptions people and expressions with a
make about the characteristics of meaning that is different from the
members of a group, based on an literal interpretation.
image about beat the clock — to do something
what people in that group are like. before the deadline
• BEHAVIOR DIFFERENCES - do the dirty work—to do the
Difference of behavior between disagreeable, illegal, dishonest things
different cultures can Slang
cause misunderstandings. Every - It is a shortcut or highly colloquial
culture has its norm about what is word that suggests excessive
regarded as informality and lack
appropriate behavior. of appreciation in the workplace
• EMOTIONAL DISPLAY - Different setting
cultures have varying regard on gonna — going to
emotional wanna — want to
display. What is considered Acronym
apppropriate display of emotion in - It is formed from the initial letters of
one culture may not be other words and pronounced as a
appropriate in another culture. word.
ENHANCING ORAL LAM — leave a message
COMMUNICATION IN IMO — in my opinion
MULTICULTURAL SETTINGS Abbreviation - It is a short form of a
1.) Learn foreign phrases lengthy expression.
2.) Use simple english Acct – account
3.) Speak slowly and enunciate recd – received
clearly Jargon
4.) Observe eye messages - It is a type of language that is used
5.) Encourage accurate feedback in an occupation. Often, words are
6.) Check frequently for meaningless outside a certain
comprehension context.
7.) Accept blame bang for the buck — a business
8.) Listen without interrupting jargon for getting the most for your
9.) Smile when appropriate money
10.) Follow up in writing helicopter view — an overview of a
job or a project
VARIETIES OF ENGLISH Black English (African American
- Varieties of English refer to the Vernacular English)
different kinds of English used around • It is a broad term used to refer to
the world based on geographical American English and British English
locations. as spoken by
- There are over a hundred varieties the black communities in the United
of the English language, but two States and the United Kingdom.
of the most prevalent varieties of the • It is also used to refer to black
English language are British and communities in Caribbean and Africa.
American English. There are different
American English (AmE) varieties of this variant, but its two
• It is a variant of the English major sub-varieties are African
language which is spoken mainly in American Vernacular
the United States. and British Black English.
About two-thirds of the world's native Singapore English (SingEng or
speakers of English live in America Singlish)
and speak • Singapore English is a language
this variant. variant which is considered the most
British English (BrE) popular medium
• It is a variant of the English of communication in the academe.
language which is spoken in the There are two main forms of this
United Kingdom. variant: Singapore
• Along with American English, British English and Singapore Colloquial
English is one of the main variants English.
taught in Philippine English
English as a second language or • It is another variety of the English
English as foreign language language related to American English
programs. in terms of
Australian English (AuE) spelling and grammar. Besides the
• It is another variant of the English Filipino language, the English
language which is spoken in the language is native to
Australia. the Philippines and is considered an
• Australian English began to diverge official language.
from the British English shortly after • Non-native pronunciations abound in
Australia was the spoken language, and
settled in the late 18th century. This grammatical flaws are
variety is similar to New Zealand oftentimes inevitable. Hence, code-
English and bears switching is prevalent in formal and
resemblance to dialects of South East more likely in
England. Its spelling corresponds to informal situations
British VARIETIES OF ENGLISH
English spelling. VOCABULARY
New Zealand English (NZE) The following show major differences
• It is the variant of the English in vocabulary among the three
language spoken as the first language different
by my most people varieties of English. This is a type of
in New Zealand. English variety at the lexical level,
• New Zealand English is most similar which means
to Australian English in pronunciation, that the difference lies on the
with some vocabulary or words.
differences.
VARIETIES OF ENGLISH SPELLING
In terms of spelling, British English
and American English have a few
rules which
cover most spelling differences in
terms of usage. Writers, however,
must observe
consistency whenever they write.
Following are the guides to achieve
efficiency in
spelling in AmE and BrE.
REGISTER AVOID RACIAL AND ETHNIC BIAS
- It is described as a variety according Racial or ethnic information should only be
indicated if the context demands it. Take
to use in the sense that each speaker
note of
has the following:
a range of varieties and chooses ✓ Both black and African American are
between them at different times. generally acceptable (although some
Register refers to the level members of this community prefer one or
of formality of the speech. the other). The phrase people of color is
FORMS OF LANGUAGE REGISTER sometimes used to include other racial
groups, particularly for political purposes.
1. FORMAL REGISTER - is
The
appropriate in professional and labels Negro and colored are generally not
business writing. acceptable.
2. INFORMAL REGISTER - is the way ✓ Depending to some extent on regional
we talk to our friends and family. preference, people with roots in Latin
3. NEUTRAL REGISTER - not America
refer to themselves as Hispanic,
specifically formal or informal, positive
Latino/Latina, or Chicano/Chicana, or by
or negative. It is used place of
with non-emotional topics and origin (Cuban American, Puerto Rican).
information. Except for specific audiences or individuals,
BIAS-FREE LANGUAGE Latino is generally acceptable.
• Sometimes the language we use ✓ The preference is for Asian or Asian
reflects our stereotypes. American rather than Oriental. Again,
specific
• To avoid confusion and needless
groups may prefer labels based on country
anger on the part of the reader, use of origin (Japanese American, Korean).
language that is clear, ✓ Native American has gained favor over
objective, and stereotype-free. Indian. Depending on context, you might
• Avoid generalizing when talking more
about gender, ethnicity, accurately refer to a specific tribe or tribes.
race, sexual orientation, or people AVOID AGE BIAS
• Age should only be specified if it is
with disabilities. relevant. Avoid expressions that are
AVOID GENDER BIAS demeaning or
• Avoid using masculine pronouns subjective.
when the gender of the person is not Age biased
known. When a > The senior citizens are to be helped
word has the suffix -man or -woman, > The weak, old woman sat on a rocking
chair
check to see if it reflects the gender of
Improved
the person > People over 59 should be helped
described. Use more neutral > The woman sat on a rocking chair
alternatives when gender is not AVOID DISABILITY BIAS
important to the idea you • Do not refer to an individual’s disability
are getting across. unless relevant. When necessary, use terms
• For example, use chairperson or that
do not offend disabled individuals.
chair instead of chairman, fire fighter • Avoid phrases like "confined to a
instead wheelchair" and "victim" (of a disease), so
of fireman, or salesperson instead of as not to
salesman. focus on differences and disability. Instead,
write or say, "someone who uses a
wheelchair" and "a person with (a disease)."
Biased
> Disabled
> Henry suffers from asthma
Improved
> Person with disability
> Henry has asthma

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