2 Monitoring and Controlling The Project Including Performance Metrics
2 Monitoring and Controlling The Project Including Performance Metrics
6
Project Manager must…
Ideal: Reality:
The Process for Monitoring and Controlling the
Project
• Project Controls – ensures processes and
resources are in place to help PM monitor
project
Provides capability to measure performance
Alerts PM to problem situations
Holds people accountable
Ensure resources are utilized efficiently and
effectively
Can be internal (project governance
committee) or external (industry standards)
• Should be communicated to all stakeholders
Evaluating the Current Situation
• Information gathered through monitoring eg
Timesheets
Quality reviews
Financial information
• Compared to baseline and calculate earned value
figures etc
• What are the risks?
• Bring it to sponsor’s attention
• One / two constraints may be dominant in a
particular situation & require more attention
e.g. one response to a time problem is to throw
resources (money, labour) at it
e.g. quality can often be improved by taking more time
over the work Trade-offs: The ‘Triple Constraint’
• Trade-off’s may be necessary depending on
project type
Investigate Prior to Making a Change…
The total impact of the change on the development work – time, cost &
quality
The effect of the change on the users – e.g. on their training & implementation
requirements
Any implications of the change on the proposed size or configuration of
hardware or communications
The consequences of not implementing change
The risks resulting from implementing and from not implementing the change
Implementing Corrective Actions
1. Make sure that everyone Examples of Corrective Action:
knows about the changes you Do nothing Add more staff
are making & their impact on Add different skills Use overtime
the project Reassign tasks Increase supervision
Revise project plans & work Decrease supervision Find improved methods
instructions Streamline procedures Change resource priorities
Re-plan the project Change the phasing of
2. Evaluate whether the changes deliverables
have had the desired effect Decrease inspections Increase inspections
3. Determine any potential risks Encourage the team Introduce incentives
Subcontract some work Negotiate changes to the
specification
Potential Project Control Points
Project initiation • should the project be undertaken at all
• agreement required.
End-stage assessment • progress reviewed & business case (MOV) re-examined
• if progress satisfactory proceed to next stage
Consider cons
Implement
of potential
the chosen
corrective
option
measures
Devise
Change Select one of
Control the options
Procedure
Project Metrics
Project Metric System
Should support information requirements of stakeholders
Focus on the following key areas:
Scope Schedule
Budget Resources
Quality Risk
1.00
2 $2,000 $3,000 $2,000 ($1,000) -0- 0.67
($1,000) 1.00
3 $2,000 $3,000 $2,000 -0- 0.67
($2,000)
4 $2,000 - 0.00
($2,000)
5 $2,000 - 0.00
• Earned Value (EV) Analysis – can be used to predict / forecast the future
resource / budget needs of the project based upon the project’s current
performance.
• VAC = compares the original planned budget (BAC) with the EAC to
determine whether there is a budget surplus or deficit.
Or, if considering the effect of both the CPI and SPI Both VAC for this project indicate that this
project is operating over budget
then use:
The BAC appears no longer realistic
ATYPICAL variances: VAC (CPI and SPI) = BAC – EAC EAC should become new budget
= $40,000 - $65,000
= ($25,000)