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E Commerce

E-commerce provides 24/7 accessibility for customers to shop from anywhere, and allows businesses to reach a global customer base. It offers cost efficiencies over physical stores by reducing expenses like rent and staffing. While competition is intense, e-commerce platforms like Shopify, Amazon, and WooCommerce enable businesses to set up online stores. Ensuring security, effective order fulfillment, and excellent customer support are key challenges for e-commerce businesses. The future of e-commerce is driven by emerging technologies and changing consumer behaviors.

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30 views

E Commerce

E-commerce provides 24/7 accessibility for customers to shop from anywhere, and allows businesses to reach a global customer base. It offers cost efficiencies over physical stores by reducing expenses like rent and staffing. While competition is intense, e-commerce platforms like Shopify, Amazon, and WooCommerce enable businesses to set up online stores. Ensuring security, effective order fulfillment, and excellent customer support are key challenges for e-commerce businesses. The future of e-commerce is driven by emerging technologies and changing consumer behaviors.

Uploaded by

m69410184
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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E-commerce

Welcome to the world of e-commerce! In this presentation, we'll explore the


benefits, types, challenges, and future of e-commerce, how to set an ecommerce,
as well as provide tips for success.
NATURE
• Accessibility: It's accessible 24/7, allowing customers to shop at any time time from anywhere with an
internet connection
• Variety of products: From physical goods like clothing and electronics to digital products
Benefits of E-commerce
1 24/7 Accessibility 2 Global Reach

With e-commerce, your E-commerce breaks


business is always open, geographical barriers,
allowing customers to shop at enabling you to reach
their convenience. customers from all around the
world.

3 Cost Efficiency

Selling online can significantly reduce costs associated with physical


stores, such as rent and staff expenses.
Types of E-commerce
B2C (Business-to- B2B (Business-to- C2C (Consumer-to-
Consumer) Business) Consumer)
The most common type, where When businesses sell products or Platforms where individuals can
businesses sell products or services to other businesses, sell products or services to other
services directly to individual often in bulk or for specific individuals, like online
consumers. purposes. classifieds or auction sites.
Popular E-commerce Platforms

Shopify Amazon

A user-friendly platform that allows businesses to The world's largest online marketplace, connecting
easily set up and manage their online stores. sellers with millions of potential customers.

WooCommerce eBay

A flexible and customizable plugin for WordPress, An online auction and shopping website that allows
Challenges of E-commerce

1 Security

Protecting customer data and ensuring


secure transactions is a top priority for e-
Competition 2 commerce businesses.
E-commerce opens doors to a global
market, increasing competition and
requiring businesses to differentiate 3 Logistics
themselves.
Efficient order fulfillment and reliable
shipping are essential for customer
satisfaction in e-commerce.
Tips for Successful E-commerce
1 User Experience 2 Effective Marketing 3 Customer Support

Ensure your website is Invest in strategies like Provide excellent customer


user-friendly, responsive, SEO, social media service, including fast
and optimized for both marketing, and email response times and hassle-
desktop and mobile campaigns to attract and free returns or exchanges.
devices. retain customers.
Future of E-commerce
E-commerce is evolving rapidly, driven by advancements in technology and
changing consumer behavior. With the rise of mobile shopping, voice assistants,
and AI-driven personalization, the future of e-commerce holds endless
possibilities.
Conclusion
E-commerce has revolutionized the way we shop and do business. By leveraging
its benefits, overcoming challenges, and adapting to the changing landscape, you
can position your business for success in the digital era.

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