Lesson 1 Oral Com 1
Lesson 1 Oral Com 1
ORAL COMMUNICATION
Class
* The Nature
* The Process
of Communication
What is Communication?
* It is the act of transferring information from one person to another
person or a group.
• Non-verbal: includes body language, facial expressions, eye contact, personal appearance,
and smell,
• Written: includes email, letters, magazines, books, the internet, Facebook, and Whatsapp,
• Sender The sender is the one who initiates the • Receiver refers to whom the message is meant for.
message that needs to be transmitted. He plays a significant role in the communication process
like the sender. He needs to comprehend the message
sent. His translation of the message received depends on
• Message refers to the information intended to
his/her knowledge of the subject matter of the message,
experience, and relationship with the sender.
be communicated by words as in speech, letters,
pictures, or symbols.
• Decoding It means translating the encoded
message into a language that can be understood by the
• Encoding It is the process of expressing the idea receiver. After receiving the message, the receiver
into appropriate medium. It may be verbal or non- interprets it and tries to understand it.
verbal, symbols, words, pictures or gesture
Physiological noise
when the body becomes the hindrance to communication such as headache, toothache, or hunger.
psychological noise that refers to qualities in us that affect how we communicate and interpret others
such as
• prejudice and any feeling can interfere with communication.