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Goal Directed Design Complete

The document discusses goal directed design for human machine interaction, noting that understanding user requirements, environments, and satisfaction is crucial. It outlines activities like prototyping and refinement to confirm goals are met. Personas are also described as a way to determine user experience levels and ensure the design fits the needs of different types of users.

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saadsurve131702
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12 views

Goal Directed Design Complete

The document discusses goal directed design for human machine interaction, noting that understanding user requirements, environments, and satisfaction is crucial. It outlines activities like prototyping and refinement to confirm goals are met. Personas are also described as a way to determine user experience levels and ensure the design fits the needs of different types of users.

Uploaded by

saadsurve131702
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Goal Directed Design -I

Human Machine Interaction


•User Interface is necessary for almost all Types
of Systems
•Systems may be
•100% Hardware
•Software
•Supporting Equipments
• Above Systems can be
called as Digital Systems
Use Usage and Usability
•NINE Basic Questions
• Who are the Users of the systems
• What are the tasks that will be carried out by the user
• What are user’s Expectations about documents
• What functions should be incorporated
• What information user want to process
• How users think the system should work (Story type)
• What are the extreme Environments
• Is there any parallel processing required (reconciliation)
• Are there any special input devices need to be configured
What Mistakes we Normally do
•We expect users to think like Computer
•W e ask to perform Difficult operations
•( May Not be difficult for Developers)
•Resultant System may not be as put in
requirements
•User is Ignored
Design

“Design is the process that consist of user


oriented approach where all meaningful
activities are systematically framed together
and utmost importance is given to person who
is going to use the system”
Activities Involved
( Software Engineering approach)
•Understanding User’s
Requirement
•Understanding Purpose of the
user to use the system
•Understand Work Environments
Program
Build
Users
and Test

Delivered

Programmer

Software Evolution Process Phase 1


Phase II
Program
Manager as
Specified Refinement Users

Delivered

Initiation Phase Programmer


Phase III
Manager
Refinement

Look and Feel

AAL is
WELL
Delivered
Initiation
Phase Programmer

Test Plan

Test Engineer
Test Tool
Manager Phase IV Users

Test & QA
Initiation
Phase
Design Test Engineer
Specs

Programmer

DESIGNER
Desire Viability and Capability
Desire
l

Designer
What people need
l

Viable
l

How Business can be sustained


l

Capability
l

What we can Build


l

Manager

Technical Expert
Recognize the Goals

What are the Goals


l

How to Identify them


l

How we can confirm the sure Goals


l

Are Goals common to all


l

Can They be different Each Time


l
Design Prototype

It is User Friendly
l

It Provides Feasibility
l

User is Able to effectively operate the system


l

User level satisfaction is guaranteed


l
Real Life Scenarios

Automated Customer Care Interafce using the Telepho


l

Information Kiosk for Bank Customers and ease of us


l

Self Checkout Counter for Departmental Store


l
GOAL Directed Design process
Customer

Systematic Research and Review Report

Interface Designs and Prototyp

System Development
Goal Directed Design process

Requirements
Research Modelling Refine
Framework
Support
Goal Directed design
l
Research:
l
Bridge the Gap : User and Developer
l
Field Survey
l
Contextual interview and Observations
l
Who are potential Users
l
Competitive Products
l
persona in modeling and Constraint
Modeling Phase
l
Information Flow and Work Flow
l
Attitude Aptitude and Goals
l
Motivations to do the Best
Requirement Gathering

l
Required Connectivity between user and other m
l
Most Important tasks to be carried out

Framework Phase
l
System behavior.
l
Visual Design as well as Physical form of Desig
l
Interaction design.
Refinement and Support

l
Design Details and Implementations
l
Storyboard in high detail
l
Alteration of shortcomings in earlier stages
l
Provide a Goal oriented design
l
Support will have continuous improvement ti
l
level acceptance
Implemenation model and Mental Model
Implementation Model V/s mental Model
User Levels
l
Beginner
l
Expectations
l
Intermediate
l
Expectations
l
Expert
l
Expectations
Typewriter Example using QWERTY

LH Practice
l
RH Practice
l
ASDF JKL;
l

l
DO THIS 100 LINES AND TEST SPEED AT 101ST LINE
l
Or practice Aroh and Awaroh for Raga in words and in a
l
Or play bits for 90 seconds on drums
Bell Curve
Experts
Experts
Qualitative v/s Quantitative
Qualitative

More Refined or superior than Quantitative


More Informative and communication oriented Product


Data Analytics may benefit



Examples
SME Interview
Persona and Goal

Personas help us to determine, communicate,


build consequences, measure, and
contribute the design quality of the product.

It also helps to fit the product as per the


experience level of the user.
Steps in constructing Personas

Identify Behavioaral Variables


Map Interview

Identify behavior pattern


Synthesize characteristics

Check Redundancy and completeness


Designate persona Types



Case Study and Questions

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