2 IntroToHCI
2 IntroToHCI
What is HCI
HCI History
- The term human–computer interaction is in use since the early 1980s
- Systematic study of human performance began in earnest at the beginning of the last century in
factories, with an emphasis on manual tasks.
- WWII : interaction between human and machines – user performance –Human factors
- AS computer use became widespread :This research originally went under the name man–
machine interaction
- This later became popular as human–computer interaction
HCI and disciplines
The ideal designer of an interactive system would have expertise in a range of topics:
• psychology and cognitive science to give her knowledge of the user’s perceptual, cognitive and
problem-solving skills;
• ergonomics for the user’s physical capabilities;
• sociology to help her understand the wider context of the interaction;
• computer science and engineering to be able to build the necessary technology;
• business to be able to market it; graphic design to produce an effective interface presentation;
• technical writing to produce the manuals, and so it goes on.
There is obviously too much expertise here to be held by one person (or indeed four!), perhaps even
too much for the average design team.
HCI.. is..
• Highly related to all of these (design, human factors engineering, psychology, cognitive sciences)
Design
Why HCI?
• “You might be an expert at interacting with the computer, but that doesn’t make you expert at
designing interactions between other humans and computers”
Industrial
UI Design
Design
Interaction
Product Design
Design
HCI vs. Human Factors Engineering
HCI
Human Factors Eng.
Designing interaction
Designing interaction
between people and
between humans
computers (products!)
products, systems,
devices. -How was HCI 20 years
ago vs now?
HCI vs. UI vs. UX
UI UX
• Ideas taken from print • The whole user
and magazines experience.
industries.
• It is how a person, the
• Interaction with single user, feels about
screen interacting with
or experiencing a
product.
HCI and psychology
• The human, the user, is, after all, the one whom computer systems are
designed to assist.
• Cognitive psychology.
• how humans perceive the world around them
• how they store and process information and solve problems
• how they physically manipulate objects
HCI (Human – Computer -
Interaction)
• How do humans perceive the world!
Class work / activity
• Think of the human as a system / computer.
• Write in bullet points how would you describe this system? In terms
I/O, memory, processing, what other factors might affect this system?
HCI (Human – Computer -
Interaction)
• How do humans perceive the world!
Senses
Memory
Skills
Experience
•
HCI (Human – Computer -
Interaction)
How information is handled by “the human system” as an “information processing system”
• Humans are limited in their capacity to process information. This has important implications for design.
• Information is received and responses given via a number of input and output channels:
• visual channel
• auditory channel
• haptic channel
• movement.
• Information is stored in memory:
• sensory memory
• short-term (working) memory
• long-term memory.
• Information is processed and applied:
• reasoning
• problem solving
• skill acquisition
• error.
• Emotion influences human capabilities.
• Users share common capabilities but are individuals with differences, which should not be ignored.
HCI (Human – Computer -
Interaction)
• What are some examples of Computer devices?
HCI (Human – Computer -
Interaction)
• What are some examples of Computer devices?
Desktop
Laptop
Smart phone
Smart watch
What else?
HCI (Human – Computer -
Interaction)
• What are some examples of Computer devices?
Desktop
Laptop
Smart phone
Smart watch
What else?