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HOQ Examples

The document discusses examples of using a House of Quality (HOQ) tool for product planning and design. It provides examples of HOQs for a rock climbing harness, suntex process, and windshield wiper. It also briefly mentions HOQ examples for a restaurant design, auxiliary power unit, and refrigerator.

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22 views

HOQ Examples

The document discusses examples of using a House of Quality (HOQ) tool for product planning and design. It provides examples of HOQs for a rock climbing harness, suntex process, and windshield wiper. It also briefly mentions HOQ examples for a restaurant design, auxiliary power unit, and refrigerator.

Uploaded by

abcd
Copyright
© © All Rights Reserved
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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House of Quality Examples

Dr. Everette S. Gardner, Jr.


 Rock-Climbing Harness
 Blank House
 Suntex Process
 Windshield Wiper
 Restaurant Design
 Auxiliary Power Unit
 Refrigerator
 Continental Airlines
K ey to roof / correlation
-
m atrix sym bols
+ P ositive / S upporting
+
- Rock-Climbing Harness
-
- N egative / Tradeoff
+ +
-

D IR E C T IO N O F IM P R O V E M E N T
P erform ance S ize of Technical
T E C H N IC A L P LA N N IN G M AT R IX
m easures range details
R E Q U IR E M E N T S

C U S TO M E R
R E Q U IR E M E N T S

E asy to put on 2 3 3 4 4 1.2 1.1 2.6 7

C om fortable w hen hanging 5 4 4 2 5 1.2 1.4 8.4 22

F its over different clothes 1 1 1 5 2 1.2 1.0 1.2 3

A ccessible gear loops 3 3 4 1 3 1.0 1.0 3.0 8

D oes not restrict m ovem ent 5 2 2 3 5 1.6 1.4 11.2 29

Lightw eight 3 3 2 5 3 1.0 1.0 3.0 8

S afe 5 4 3 3 4 1.0 1.2 6.0 16

A ttractive 2 2 2 5 3 1.2 1.1 2.6 7

T E C H N IC A L P R IO R IT IE S 54 81.2 63 23.4 70.2 1 9 1.6 98.6 30 612 Total (100% ) 38

P E R C E N TA G E O F TO TA L 9 13 10 4 12 31 16 5

O ur product Y 174g 250 5 4 4m m 1 4 K ey to interrelationship m atrix sym bols

C om petitor A 's product Y 193g 321 3 5 8m m 4 5 S trong interrelationship

C om petitor B 's product Y 157g 198 6 4 3m m 1 3 M edium interreltionship

D E S IG N TA R G E T S Y 160g 250 8 6 4m m 2 4 W eak interrelationship


Correlation:
Very Strong Relationship
Strong Relationship
Suntex Process Weak Relationship

Engineering Characteristics

Chemical Film Removal


Packaging: Appearance

Soil Residue Removal


Product Preservation
Packaging Material:
Quality of Suppliers

Pathogen Removal

Wax Removal
Customer Importance to
Selling Points
Requirements Customer

Brand 2

Taste 5

Appearance 5

Price 3

Germ-free 4

Pesticide-free 3

Convenience 3

Importance Weighting 4 4 2 5 5 3 4

Target Values 5 4 5 5 5 3 4

Deployment
Windshield Wiper
Restaurant design for
Conference center
Refrigerator

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