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UNIT 1:REVIEW OF THE
WRTING PROCESS
Read and study the Unit’s objectives
on page 4 INTRODUCTION
There are four Purposes of Communication
- to inform - to instruct - to influence - to entertain The main purposes of business correspondence are to promote, maintain goodwill and gain business. When writing, apply the best methods to influence your clients and colleagues favorably THE WRITING PROCESS
There are three Steps in the Writing Process
1.Planning – write down all your ideas on the topic 2. Writing – arrange your thoughts in logical groups - compose 3. Rewriting/ revising/editing (proofread) – produce - your dictionary, internet should always be at hand to check the correct terms, expressions, grammar, spelling, sentence structure
C PLANNING STEPS
WHEN YOU PLAN, DO THE FOLLOWING:
Analyse the situation – investigate - adapt Gather the information – use your judgement - about the content of your message - about your audience (knowledge and culture) Select the medium - is it traditional or electronic? Organise the message – is it direct or indirect? 2. BEFORE YOU START WRITING A. SELECT THE CONTENT
Do your research - it is so important to write intelligent texts based on
facts, knowledge and well considered opinions - use the library and internet correctly, conduct interviews and participate in discussions with other people Gather ideas - think carefully about the topic of your ideas before you write - use any of the methods for generating ideas A. SELECT THE CONTENT CONTINUES
Select your sources carefully - study information and check their
truthfulness
Go through your content - group together appropriate ideas and
information - remove those ideas that are irrelevant
D 2.1 ORGANISING THE MATERIAL
Sections of business documents - any communication should include
a beginning, middle and an end Arrangement of material - material can be arranged according to natural order or topical relationship .i. e. divide the main idea (thesis) into subdivisions Arrange your work in order - you may use chronological order, ascending/ descending
order of importance (Refer to page 9 of your study guide)
2.2 ORGANISING MATERIAL CONTINUES
Break down paragraphs - each paragraph should consist of a topic
sentence (something you learned in PLU) and supporting ideas
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