A Virtual Internship Completion Presentation on

“Salesforce Developer”
Presented by

O.PHANI MANOJ

INFORMATION TECHNOLOGY
CONTENTS

● ABSTRACT
● INTRODUCTION
● MODULES
● CONCLUSION
● REFERENCES
● CERTIFICATE
ABSTRACT

A salesforce developer is a programmer expertise in salesforce a platform for cloud-based CRM where
CRM stands for customer relationship management. By demonstrating customer participation and problem-
solving, it provides top-notch customer service. Salesforce's marketing cloud assists businesses in tracking
customer experiences. Offering multichannel marketing efforts helps achieve this.

The salesforce modules let businesses communicate with customers directly and facilitate interactions
amongst those consumers. You may utilise salesforce's many pre-built products and services, or basic
functionality, to manage your business. Salesforce offers chances and leads to handle sales, case and
communities to engage customers, a configurable mobile app, slack, chatter, and communities to connect
your business, and marketing cloud to manage your customers' journeys.
INTRODUCTION
● Salesforce is a company as well as e-learning platform for the students to get the awareness of hands-
on-challenges, a global web-based software and cloud computing company best known for its
customer relationship management (CRM) product.
● Salesforce was founded by the former executive of oracle marc benioff and parker harris in 1999 and
specializes as a service (SaaS) to help users handle all of their business needs like managing
marketing, analyzing performance and tracking spending and sales.
● Salesforce developer catalyst online classes begin with the section where individuals are taught about
the salesforce testing framework and frequent use cases of salesforce for logical against functional
modifications.
MODULES
1.Flow fundamentals superbadge unit

1.1 flow builder basics

1.2 data and actions in flow

2.Flow optimization superbadge unit

2.1 flow builder basics

2.2 flow builder logic

3.Flow administration superbadge unit

3.1 flow builder basics

3.2 build a simple flow

1.FLOW FUNDAMENTALS SUPERBADGE UNIT

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1.1.FLOW BUILDER BASICS

● Flow is an automation tool provided by salesforce which can be used to perform various tasks like,
sending an email, posting a chatter, sending the custom notifications & etc using clicks instead of
code.Flow can be trigger for record insert, update and record delete and it can be run for both after and
before events.
● Flow builder is the declarative interface used to build individual flows. Flow builder can be used to
build code-like logic without using a programming language.
● Flows are-screen flows, schedule-triggered flows , auto-launched flows and etc..
1.2 DATA AND ACTIONS IN FLOW

Input and output variables: explain

how flow in salesforce allows users to
work with data using variables.
Discuss the distinction between input
and output variables and how they
facilitate the exchange of information
between different elements within a
flow.

Data transformation: discuss

the various data transformation Record collections: highlight
capabilities within flow, such the capability of flow to
as manipulating text, working handle sets of records using
with formulas, and converting record collections. Show how
data types. Showcase to loop through collections to
examples of how these perform bulk operations,
features can be applied to promoting efficiency and
transform and prepare data for scalability.
different use cases.
2.FLOW OPTIMISATION SUPERBADGE UNIT

● In this module, flow optimization super badge unit we have super badge program security: quick look,
flow builder basics, build a simple flow, flow builder logic modules. We have already completed the
super badge program security: quick look, flow builder basics, flow builder logic.
● In this project, we’ll use flow builder to build a working flow that:
● Captures information from a user
● Queries your salesforce org for a record that matches what the user enters.
● Decides whether to update the matching record or create a new one. Creates or updates a record.
● Create the flow and add a screen and create a record variable for the contact
● Add a name input component to the screen.
● Close and open the flow and run the flow to view the screen.
2.1 FLOW BUILDER LOGIC
Salesforce flow builder is a powerful tool that allows you to
automate business processes by creating flows without writing
code. Flows in salesforce are similar to visual workflow, but flow
builder is a more modern and user-friendly interface. In the
context of a salesforce internship, understanding flow builder
logic can be essential for streamlining and automating various
processes. Here's an overview of the key concepts:

Elements:
• Record update: update records in salesforce.
• Record create: create new records in salesforce.

Resources:
• Variables: store and manipulate data during the flow.
• Constants: store fixed values that are used in the flow.
6. FLOW ADMINISTRATION SUPERBADGE UNIT
To earn this superbadge we have to,

1. Adjust existing automations for enhanced performance and functionality.

2. Solve for requirements allowing users appropriate access and notifications.

Concepts in this superbadge

• Working with different versions of flows

• Flow trigger explorer

• Process automation settings

• Go to flows and all flows , under process automation select migrate to flow.
CONCLUSION
Salesforce stands as one of the best technologies. It would help companies manage their relationship
with their customers. It helps companies increase their business and earn more profits. It has been growing
tremendously its employees, customers, offices throughout the world by providing innovative and best
ideas/solutions to solve present generation business problems. It is among the best cloud computing service
providers all over the globe. They make their customers satisfied with their services. It provides services to
companies, groups, teams and individuals. Salesforce is the world leading cloud computing system now a
days and will be on top in the future.
REFERENCES
1) Https://www.Salesforce.Com/in/products/what-is-salesforce/
2) Https://www.Techtarget.Com/searchcustomerexperience/definition/salesforcecom
3) Https://trailhead.Salesforce.Com/content/learn/superbadges/superbadge_ap_management_sbu
4) Https://smartinternz.Com/assets/2022/docs/vip-dev.Pdf
CERTIFICATE