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10 views

Ese Lab

Uploaded by

varun765567
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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ELCS

AALAB
LABREPORT
REPORTON
ON

LISTENING SKILLS AND IT’S PURPOSES

• M.VARUN REDDY - 237R1A05AZ

DEPARTMENT OF HUMANITIES AND SCIENCES

CMR TECHNICAL CAMPUS


UGC AUTONOMOUS
Approved by AICTE, New Delhi & JNTU Hyderabad
Kandlakoya, Medchal Road, Hyderabad - 501401
Introduction to Listening Skills

Listening skills are essential abilities that


involve actively receiving and interpreting
verbal and nonverbal messages.

Effective listening can enhance


relationships, improve productivity, and
foster mutual understanding.

There are various types of listening skills,


each serving a unique purpose in
communication.
Types of Listening Skills

Active Listening: Involves fully


concentrating, understanding, responding,
and remembering what is being said.

Reflective Listening: Requires


paraphrasing or reflecting back the
speaker's words to demonstrate
understanding and empathy.

Critical Listening: Involves analyzing and


evaluating the information received to
make informed judgments or decisions.
Purpose of Listening Skills

To Build Relationships: Active listening


fosters trust, empathy, and connection in
personal and professional interactions.

To Gain Information: Listening attentively


helps gather valuable insights, ideas, and
feedback from others.

To Resolve Conflicts: Effective listening


can de-escalate conflicts by promoting
open communication and understanding.
Importance of Developing Listening Skills

Enhances Communication: Improves


comprehension, reduces
misunderstandings, and promotes
effective exchanges of information.

Boosts Productivity: Listening attentively


can enhance teamwork, problem-solving,
and decision-making processes.

Fosters Empathy: By actively listening,


individuals demonstrate respect,
validation, and appreciation for others'
perspectives.
Strategies for Improving Listening Skills

Practice Mindfulness: Stay present and


focused on the speaker without
distractions or interruptions.

Ask Clarifying Questions: Seek


clarification, paraphrase key points, and
show genuine interest in understanding
the speaker.

Provide Feedback: Offer verbal and


nonverbal cues to show engagement, such
as nodding, eye contact, and summarizing
main points.
CONCLUSION:

Listening is one of the essential soft skills. It indicates a person's ability to receive
and interpret information in the communication process. Without active listening
skills, you won't be able to receive and interpret the message.

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