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AI Automation Chatbot Presentation Jul2023

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0% found this document useful (0 votes)
169 views29 pages

AI Automation Chatbot Presentation Jul2023

Uploaded by

Wajid Ali Khan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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From the early days of the World Wide Web,

we’ve seen digital media agency, creative

agency and after that social media agency

now technology has been rapidly evolving.

And now, we stand at the forefront of the AI

revolution.
• With AI automation, businesses can streamline their operations, reduce

costs, and enhance customer experience.

• It is the use of artificial intelligence to automate tasks that were previously

performed by humans.

• By automating these tasks, businesses can free up their employees to

focus on higher-level tasks, such as strategy and innovation.


INTRODUCING THE AI
CHATBOT

• Introducing the AI chatbot, a powerful tool for ecommerce businesses. This

cutting-edge technology is designed to enhance customer experience and

streamline business operations.

• The AI chatbot works to understand customer queries and provide

relevant responses.

• It can handle multiple queries simultaneously, reducing wait times and

increasing efficiency.
"True wisdom comes from the depth of
human experience, not the algorithms
of artificial intelligence."
BENEFITS OF THE AI

CHATBOT
We provide enhanced customer experience, sales generation and

conversion, and data collection and insights.

• Unlike standard chatbots that rely on pre-programmed responses, our

chatbots use machine learning algorithms to learn from customer

interactions and provide personalized responses.

• One of the major benefits of using an AI chatbot in ecommerce is the

ability to enhance the customer experience to loyalty.

• Additionally, AI chatbots can be available 24/7, providing customers with

support at any time of day or night.


ECOMMERCE CONSUMER JOURNEY FUNNEL
• Instant Customer Support: The AI Chatbot provides immediate
assistance to potential customers, answering their queries and
providing information about products or services. This helps create a
positive first impression and builds brand awareness

• Personalized Recommendations: The AI Chatbot analyzes user data


Awareness and browsing history to offer tailored product recommendations,
guiding customers towards making informed purchase decisions. This
Consideration enhances the consideration stage by providing relevant options to
meet their needs.

• Seamless Ordering Process: The AI Chatbot streamlines the


ordering process, allowing customers to place orders directly
through the chat interface. It provides a convenient and
Decision Stage hassle-free experience, reducing friction in the decision-
making process.

•Order Updates and Tracking: The AI Chatbot


keeps customers informed about their order
status, providing real-time updates and tracking
information. This helps manage customer
Post-Purchase Stage expectations and builds trust by ensuring
transparency throughout the post-purchase
stage.
ENHANCED CUSTOMER

EXPERIENCE
The AI chatbot is designed to provide customers with a personalized

experience that is tailored to their preferences and needs. By analyzing

customer data, the chatbot can offer product recommendations, answer

frequently asked questions, and provide support in real-time.This level of

personalization not only enhances the customer experience but also

increases customer satisfaction and loyalty. Customers feel valued when

they receive personalized attention, which leads to repeat business and

positive word-of-mouth advertising.


SALES GENERATION AND
CONVERSION
• One of the most significant benefits of using an AI chatbot in ecommerce is

its ability to generate sales and increase conversion rates. By providing

personalized recommendations based on customer data, AI chatbots can

significantly improve the chances of a sale. In fact, studies have shown that

businesses that use AI chatbots have seen up to a 40% increase in

sales.Additionally, AI chatbots can help streamline the buying process by

guiding customers through the purchase journey and answering any

questions they may have. This not only increases the likelihood of a sale

but also improves the overall customer experience.


DATA COLLECTION AND

INSIGHTS
The AI chatbot not only enhances customer experience and generates

sales, but it also collects valuable data and insights for ecommerce

businesses. By analyzing customer interactions with the chatbot,

businesses can gain a deeper understanding of their customers' needs

and preferences. This data can be used to improve product offerings,

marketing strategies, and overall business operations.Additionally, AI

chatbots can provide real-time analytics on customer behavior and trends,

allowing businesses to make informed decisions quickly. With the help of

machine learning algorithms, chatbots can identify patterns and predict

future customer behavior, providing businesses with a competitive edge in

the market.
AI CHATBOT VS. HUMAN-BASED
SUPPORT

CHATBOT HUMAN
Availability And Efficiency Limited Availability

Data Collection And Insights Scalability Challenges

Personalized & Tailored Assistance V Inconsistency Customer Experience

Cost-Effectiveness Higher Operational Costs

S
“While AI may excel in logic and efficiency, it is the
human touch that brings meaning, compassion,
and understanding to our interactions”
Example of successful eCommerce chatbot
BRAND: Nike
INDUSTRY: Sports apparel, accessories, and equipment.
MA JOR TAKEAWAY: Chatbots can improve conversions for retail campaigns.

KEY STATS:
• The average CTR is 12.5 times higher than other brand campaigns
• Conversions improved by 4 times the brand average

An AI eCommerce bot, aka the Nike StyleBot, the brand brought its exclusive

Nike ID platform to Facebook Messenger. Customers could create their

custom shoe designs or go through previously submitted versions for ideas.

Users can communicate with the chatbot and receive multiple-choice

responses in the form of text, interactive buttons, gifs, and photos.


Example of successful eCommerce chatbot
BRAND: Michael Kors
INDUSTRY: Fashion
MA JOR TAKEAWAY: Reduce service volume & improve customer satisfaction

KEY STATS:
• Gained more than 350,000 active users
• 55% decrease in inbound service volume
• 90% containment rate
The chatbot that came about not only provided existing deals and item
suggestions but also supports consumers in making the right purchase by
redirecting them to their eCommerce store to complete the transaction.

Michael Kors’ chatbot also provides FAQ help and reroutes customers to real
human agents when the need emerges.

The chatbot not only continues to attract new clients but also accurately
responds to more than 80% of consumer concerns and retains them with a
90% containment rate.
"While AI can process vast amounts of information,
it is human wisdom that can discern meaning, find
purpose, and make impactful choices that shape
our world."
AUTOMATE YOUR WAY TO SUCCESS:

• Our mission is to help companies of all sizes

leverage the power of AI to streamline their

operations, increase efficiency, and drive growth. Artificial Intelligence


• We aim to be your trusted partner in navigating the
Automation
AI landscape and unlocking its full potential for your
Agency
business.
Differentiation from
Other Agencies

What sets the AI Automation Agency apart from SMMA, Media

Agencies, and Creative Agencies? We specialize in AI-driven

automation and deliver customized solutions tailored to the

unique needs of our clients.

While other agencies may focus on social media marketing or

traditional marketing or creative services, we are at the forefront

of AI technology, bringing automation and intelligence to every

aspect of your business.


YOUR
RESPONSIBILITIES
As investors, your support plays a vital role in our success. We

request your assistance in covering office expenses and multiple

platform subscriptions, which amount to approximately PKR.

100,000 per month.

Additionally, your involvement in sales efforts to onboard clients

will be invaluable. With your help, we can establish a strong client

base and drive the growth of our agency.


MY
RESPONSIBILITIES
As the AI expert leading the AI Automation Agency, my

responsibilities encompass researching AI tools, developing AI

products/services, and overseeing all AI operations.

I will ensure that we stay at the forefront of AI innovation,

continuously exploring new possibilities and delivering

exceptional AI solutions to our clients.


Let's discuss the profit potential for selling chatbot solutions.

With just three clients onboard, we estimate earning approximately PKR. 450,000 (one time)

with a total profit of PKR. 100,000 from the retailer. Cpst

With ten clients onboard, the estimated earnings increase to PKR. 1,500,000 (one time) and

the total profit from the retailer reaches PKR. 370,000.

These figures highlight the revenue generation potential of our AI solutions.


BREAK
ABOUT US

Unleashing the
future of Tech.
To help companies leverage the power of AI to streamline their

operations, increase efficiency, and drive growth. We are

committed to delivering tangible results for businesses of all sizes.

By partnering with us, you can be confident in our ability to unlock

the true potential of AI and create a brighter future for your

organization.
WHAT WE DO

Specialization in AI Solutions
Our expertise lies in developing intelligent

systems that automate tasks, make data-

driven decisions, and drive operational

excellence.

Whether it's personalized cold outreach,

customized plan generation, chatbots for

ecommerce, or automating tasks and data

transfer, we have the knowledge and

experience to deliver tailored AI solutions that

meet your specific business needs.


OUR SERVICES

Navigating the Ethical Challenges.

PERSONALIZED COLD OUTREACH AUTOMATE TASKS AND DATA TRANSFER

Our AI algorithms can generate personalized messages Automation of tasks and data transfer reduces manual

that are specific to their needs and interests. effort, minimizes errors, and enhances productivity.

CUSTOMIZE PLAN GENERATOR CHATBOT FOR ECOMMERCE

Businesses can easily create detailed plans for everything The chatbot uses natural language processing to

from project management to customer service. understand customer inquiries and respond in real-time.
Personalized Cold Outreach
System
WHY DO WE NEED IT?
It helps businesses engage with potential customers on a personalized level.

It improves response rates and increases the chances of converting leads

into customers.

How can we solve this problem for the client?


we can optimize the timing, content, and channel of outreach, maximizing the
Make the customer
chances of engagement and conversion. the hero of your
story.
We employ AI-powered personalized outreach tools such as Outreach.io,

HubSpot, and Mailshake to automate and personalize cold outreach campaigns.


Customized Plan Generator
WHY DO WE NEED IT?
Customized plan generation is essential for businesses looking to offer

tailored solutions to their clients.

It ensures that each client receives a plan that addresses their unique

requirements.

How can we solve this problem for the client?


Our AI-powered Generator uses advanced algorithms and machine learning to
Make the customer
the hero of your
analyze the unique needs and goals of each client.
story.
We leverage tools like Trello, Asana, and Monday.com to create customized

project management plans and workflows that align with the client's objectives.
Chatbot for Ecommerce
How can we solve this problem for the client?
• Built using platforms like Chatfuel, ManyChat, or MobileMonkey, enhances

customer engagement and support by providing instant responses and

personalized recommendations.

• By integrating with popular ecommerce platforms such as Shopify, Business

Whatsapp, or Magento, our chatbot enables seamless product browsing,


WHY DO WE NEED IT?
ordering, and tracking within the messaging interface.
Chatbots have become a crucial tool in

enhancing customer experience and • The chatbot utilizes natural language processing (NLP) and machine learning
driving sales in the ecommerce industry.
to understand customer queries and preferences, providing a
They provide instant support,
conversational and intuitive shopping experience. With 24/7 availability and
personalized recommendations, and

streamline the buying process. the ability to handle multiple customer interactions simultaneously
Why do we need it?

Automation of tasks and data transfer reduces manual

effort, minimizes errors, and enhances productivity.

It allows businesses to focus on high-value activities

and make data-driven decisions.

Automate Tasks
and Data
Transfer
How can we solve this problem for the client?

Our AI-powered automation tools, such as Zapier, Integrate, or Microsoft Power Automate,

streamline tasks and automate data transfer between different systems and applications.

These automation platforms allow seamless connectivity between various tools, databases,

and APIs, enabling businesses to automate repetitive processes, synchronize data, and

improve overall operational efficiency.


Future Prospects

The field of AI is rapidly evolving, and we aim to stay at the

forefront of these advancements.

With the growing demand for AI solutions, we anticipate

the development of even more powerful tools and

technologies to meet the evolving needs of businesses

across industries.
THANK YOU

For PPT Text: ChatGPT


For Pictures: Clipboard by Stable Diffusion
For PPT Design: Tome AI and Elemenets Envato

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